Facility was supposed to be open but was not and it was located in a bad area, felt very uneasy dropping off at this location.Michael P.
Customer Reviews for Kings Service
(U-Haul Neighborhood Dealer)
Maryville, IL 62062
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Stephen G.
El cliente no dejó un comentario.Jason A.
The truck was dirty when I picked it up.. Inside and out.. The muffler sounds like it's falling off.. And it died on me twice..JOHN B.
El cliente no dejó un comentario.Desmone C.
Tire was going flat & brakes needed to be worked on, wouldn't stop the trailer that is dangerous.Margaret W.
El cliente no dejó un comentario.Sophia M.
The truck was great but the owner is so rude I just can't do business at this location anymore. I have used his services 3 times and each time he is so unpleasant. My own fault for using him because it is convenient to my location. I tried to do the mobile check in but could only get through partway and then system would fail so I understand he was annoyed that he had to assist me.LINDA Z.
El cliente no dejó un comentario.Richard N.
I will only rent U-Haul's from Kings. Customer service is above expectations!Rhealyn A.
El cliente no dejó un comentario.Lindsey S.
El cliente no dejó un comentario.Lawrence K.
El cliente no dejó un comentario.Brendan W.
El cliente no dejó un comentario.Robert W.
Please clean the van before rent to the next customer.juan L.
Make sure that all facilities can handle customers like Kings Service.Shawn F.
El cliente no dejó un comentario.Yolanda G.
This guy assured me an investigation would take place to find out why I have a discrepancy of 145 miles over miles allowed mileage before they charged me additional mileage. I am certain I went UNDER the allotted amount of mileage agreed upon. I just dropped the truck off with the dolly and I already have an additional 58 dollar charge for excess mileage posted on my credit card. I would like to hear from a supervisor please.Michael T.
Access for customers to park their vehicles.DONNELL B.
El cliente no dejó un comentario.Alvina D.
No improvement need top notch service and on time help from this location.John M.
I was told by a U-Haul person the phone that since it was the weekend and that the place closed before our return time, it would be ok to just return the truck later. So we made plans to use the truck that long. When we picked it up we were told it had to be back by 3pm on Sat which REALLY cut into our move time.....we barely got ONE load done. We ended up using our own truck and making 7 more trips! It wasn't the man at lending site's fault. But the misinfo really made the weekend hard.randall P.
I love working with Kings. The owner is very accommodating and helpful!! Thank youJulia F.
El cliente no dejó un comentario.Kenneth K.
El cliente no dejó un comentario.Angela H.
Make sure the truck runs well. It shakes at 30 miles per he.Tamara E.
El cliente no dejó un comentario.Kenneth L.
El cliente no dejó un comentario.Scott H.
I have rented from Mr. King a few times. He is very funny, professional, and helpful. I would recommend him to other people in the area.Alvina D.
El cliente no dejó un comentario.Henry L.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.Vicki T.
El cliente no dejó un comentario.Beth K.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.William S.
Very friendly the gentleman the owner of the place.Cindy R.
El cliente no dejó un comentario.Paul C.
It was great the way it is!BETH B.
El cliente no dejó un comentario.kim B.
El cliente no dejó un comentario.James W.
Terry is so professional and courteous!! I wish all U-Haul dealers were as awesome as he is!!! EXCELLENT EXPERIENCE!!Jacqueline N.
El cliente no dejó un comentario.Steven H.
Great folks to work with at Kings Service in Maryville.Jeff B.
It was a pleasure doing business with Mr. King! He was very helpful and explained everything very well.Max G.
The pickup area was a little tight but not unmanageable.Jeffrey A.
El cliente no dejó un comentario.Thomas M.
The owner was RUDE, DISRESPECTFUL, and Irresponsible. He mocks customers while cussing them via the phone. Very very very awful experience. ABSOLUTE CRAP. Worst place to ever do business with.Ty E.
El cliente no dejó un comentario.Richard C.
Terry was amazing!Alyssa C.
El cliente no dejó un comentario.Steve M.
El cliente no dejó un comentario.Cody T.
The truck could be fixed the service was just fine. Uhaul customer service did their job.Devon W.
Great service thanksDevin M.
El cliente no dejó un comentario.trevor H.
El cliente no dejó un comentario.Rhett C.
Really loved Mr KingANNA H.
El cliente no dejó un comentario.daniel W.
El cliente no dejó un comentario.JESSIE B.
Very friendly and helpfulJames M.
KIND AND PROFESSIONALSteve F.
Great guy!Heather L.
The check in process sucks! The website and app are both slow as shit and it took me about an hour to get the key. The location was great but the overall check in was horrible! The website and app both have connectivity issues. I needed to be transferred to 5 different reps before I was able to obtain the key.BECKY K.
Mr King was very courteous and helpful. Everything was ready when I showed up and we had no issues. Thanks Mr. King!Danielle L.
El cliente no dejó un comentario.Ted N.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Wendy E.
El cliente no dejó un comentario.Kyle G.
I've used Terry King's service several times. Excellent service, clean trucks, and very professional.Marjock F.
El cliente no dejó un comentario.Kalvin D.
El cliente no dejó un comentario.Scott K.
I called the location numerous times before going to drop off the trailer and got no answer. Did the automatic drop off through the app which worked perfectly. There location was very junky and unorganized.Patrice C.
Very small lot. But centrally locatedAaron E.
El cliente no dejó un comentario.Jennifer L.
El cliente no dejó un comentario.Derek H.
Kings Service was great. No issues.Randy W.
Easy to find no trouble parking the 20 foot truck. Drop off on finished online. Online return did not have space for return of rental property (moving pad) followed with phone call. Very nice and customer friendly.Debbie S.
El cliente no dejó un comentario.Larry H.
Customer service highly neededLuis B.
El cliente no dejó un comentario.craig A.
El cliente no dejó un comentario.Marjock F.
This facility was terrible and the equipment given to us was not in usable condition. The man was rude and a tire on the $450 trailer was bald. He wasn't helpful and just said we had to call uhaul to fix it when he shouldn't have given a customer a trailer not ready to be driven. Basically, he just said, â€œtough luck it's time for me to close.â€ We had to take the trailer and wait for uhaul's roadside assistance before we could load it. Awful service!Mike N.
Very Nice owner.DONNELL B.
The trailer I rented was ready to go as promised. I was also briefed on where the trailer could be parked if returned after hours. The trailer was hooked up for me and a check of all lights was conducted. I was also advised as to where I should call in the event of a flat tire. I have rented from U-haul numerous times in the past, this type of service is a guarantee repeat customer! Thanks for reminding me what customer service looks like!Robert H.
El cliente no dejó un comentario.Anthony W.
I reserved a dolly and furniture pads with my rental but I did not receive them due to the shop being closed during advertised business hours. This location has several trucks available in all sizes, so I would recommend them if you don't need anything extra with your rental.Megan B.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.Spring B.
El cliente no dejó un comentario.Travis M.
El cliente no dejó un comentario.Ronald F.
El cliente no dejó un comentario.Ashley M.
El cliente no dejó un comentario.Steven H.
Terry was friendly, had my truck ready to go with all the extras I requested. He showed me where the night drop box was located. No complaints and would absolutely utilize his service again.Tasha P.
El cliente no dejó un comentario.Jennifer P.
El cliente no dejó un comentario.Kathy M.
El cliente no dejó un comentario.TACARA T.
El cliente no dejó un comentario.James M.
Really grateful for the UHAUL employee who helped us. The lock system needs to be oiled, very difficult to get code.Donald M.
El cliente no dejó un comentario.BRIAN C.
El cliente no dejó un comentario.anthony O.