Comentarios del cliente para King Lumber

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de King Lumber

Grado total:

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Hubbard J. en

Grado:

Fourth time renting here. Very helpful and really friendly staff. Wonderful place

Jose D. en

Grado:

Employees were very helpful and friendly.

John M. en

Grado:

The drop-off process with the U-Haul App took way too long. If returning during open hours, a person could visually confirm the miles/gas level and truck condition in a fraction of the time it took to take and upload all the pictures. Otherwise, the truck ran great!

Steven S. en

Grado:

Great service! Super helpful!!

Rosemary R. en

Grado:

This was a great experience from beginning to the return I don’t have any imosuggestions

jeff C. en

Grado:

El cliente no dejó un comentario.

Vincent W. en

Grado:

El cliente no dejó un comentario.

Wendy W. en

Grado:

All good!

Robert M. en

Grado:

Figure out your customer service, its really tough to go thru 4 different people to land at a great one Commit to reservations and locations. Fine customers who don't comply.

Michael I. en

Grado:

El cliente no dejó un comentario.

suzanne L. en

Grado:

The entire process was effortless. They made it very easy and clear to understand the terms of the rental. The van was brand new and clean which I very much appreciated. Great all around

Julie O. en

Grado:

My drop off experience was WONDERFUL. I can’t say enough good things. The employees were super helpful and friendly. I will shop at King Lumber and recommend them to all my local friends due to my positive U-Haul drop off experience. A++!

Andrew F. en

Grado:

El cliente no dejó un comentario.

Lisa A. en

Grado:

The truck did say it needed an oil change, otherwise great truck

Lisa A. en

Grado:

El cliente no dejó un comentario.

richard P. en

Grado:

They changed me 850 for fuel after I filled it to the line on the contract. Ripping people off doesn’t get return customers

mark W. en

Grado:

El cliente no dejó un comentario.

George H. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

Great service at the counter. There was no cell phone service available to create an internet connection for after hours check in. I was quoted .99 cents per mile by uhaul and charged $1.19 by the dealer. I could not do anything about it at the rental counter because I needed the truck and didn't have time to get into a bunch of phone calls. This is a straight up bait and switch. Please call me to reconcile.

Michael C. en

Grado:

Great people, very helpful !

Wilson A. en

Grado:

El cliente no dejó un comentario.

jay B. en

Grado:

El cliente no dejó un comentario.

Justina P. en

Grado:

El cliente no dejó un comentario.

Jeffery P. en

Grado:

I am very disappointed with the process of renting this auto transport. I called a uhaul in White Plains NY to rent this. It was confirmed but in a different place. I then called before picking it up and they told me King Lumber and that it was the only place. Not very user friendly or how these reservations work.

Louis T. en

Grado:

El cliente no dejó un comentario.

Maria V. en

Grado:

El cliente no dejó un comentario.

martha Y. en

Grado:

Fix your reservation system! We had to wait over 20 minutes to complete the return of the vehicle because your system kept crashing or not responding. The associates at the location were extremely patient and apologetic and as frustrated as we were. There was another customer there at the same time who was unable to get a printed copy of her reservation and was furious. As it was, we were uncertain if the payment choice we made had even gone through.

Larry B. en

Grado:

This was the location I was sent to after going to pick up my reservation in Stamford where they changed my truck and time with out notifying me. Absolutely horrible experience with Uhaul for this move. I set up a complaint and have yet to hear from anyone on. I also paid for moving blankets which the truck i rented didn't have. Need to be reimbursed.

JAMES M. en

Grado:

Everything was smooth and easy.

brian M. en

Grado:

Great experience

Robert M. en

Grado:

El cliente no dejó un comentario.

Andrew C. en

Grado:

Staff was very friendly and professional super easy rental !