Customer Reviews for Killane and Sons
(U-Haul Neighborhood Dealer)

389 reviews

601 E Main St   Clarksville, AR 72830

(479) 754-5289

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 754-5289

601 E Main St
Clarksville, AR 72830

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This location was one of the best experiences I've ever had with a Uhaul dealer. And one was a former boss!! He really did an excellent job and was easy to work with and made the whole process seamless. Definitely representing the company well!!

Benjamin M 
Rating:
5.0

Nothing. They were awesome start to finish. I'm a mover and if I'm ever back in town for work they are who I'll call first.

alex h 
Rating:
5.0

The staff was friendly and welcoming.

richard d 
Rating:
5.0

Very accommodating and friendly! Great experience.

tracy e 
Rating:
5.0

Customer did not leave a comment.

pam p 
Rating:
4.0

Remaining the way you guys are

JOE B 
Rating:
5.0

So to be blunt - these guys are the best !!! The attitude is one of what can we do to help you get your move done. Kind, courteous, just plain easy to deal with. No BS whatsoever. Totally enjoyed dealing with them. When I turned the truck in they were kind enough to give me a lift home. Compared to the other U-Haul dealer in our one horse town these guys shine hard and fast !!!

dave g 
Rating:
5.0

Customer did not leave a comment.

Zachary R 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
5.0

Customer did not leave a comment.

Robert H 
Rating:
5.0

The truck was clean but it had an exhaust issue!! From the moment I drove off the sound was so loud! When we dropped it off the guy asked about it and I reported it was like that when I got it. I just thought it was normal, I’ve never driven a U-Haul before.

Kendra C 
Rating:
5.0

The truck developed a leak in the passenger side rear drum. It did not effect the move, but was a concern.

JERRY A 
Rating:
5.0

No contact with anyone but left the trailer as instructed by the sign in the window. We took plenty of pictures to prove we dropped the trailer off.

Justin F 
Rating:
5.0

Customer did not leave a comment.

Mark N 
Rating:
5.0

You should offer a 6 hour rate for in town on the trailers. It would also be nice if you offered a military discount.

Roy D 
Rating:
5.0

Very helpful service.

Janie D 
Rating:
5.0

Fast efficient got my work moved out

Courtney B 
Rating:
5.0

Mr. Kilane was great, friendly and extremely helpful and informative.

Tayne P 
Rating:
5.0

Thank you for your time and care.

onastashia o 
Rating:
4.0

Customer did not leave a comment.

Dennis P 
Rating:
5.0

Customer did not leave a comment.

don a 
Rating:
3.0

Customer did not leave a comment.

todd s 
Rating:
5.0

Customer did not leave a comment.

don a 
Rating:
5.0

No improvement needed. We have options in our area but always choose Killane and sons. Because of the personal and professional services.

rex d 
Rating:
5.0

Customer did not leave a comment.

Brian O 
Rating:
5.0

Customer did not leave a comment.

don a 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

ROBERTO Z 
Rating:
5.0

Customer did not leave a comment.

Randy W 
Rating:
5.0

I always have a good experience renting there. 😊

Randi O 
Rating:
4.0

Nothing just dinner was a number one

Chris K 
Rating:
5.0

Great service

CHRISTOPHER B 
Rating:
4.0

Customer did not leave a comment.

Jennifer H 
Rating:
4.0

Customer did not leave a comment.

Ryan M 
Rating:
3.0

I was told id have my refunded funs directly after drop off its been over a week still no refund👎

cody l 
Rating:
5.0

Nothing my experience was great they were very helpful through the whole experience I would highly recommend

David H 
Rating:
5.0

Customer did not leave a comment.

Sarah F 
Rating:
3.0

Customer did not leave a comment.

Mike B 
Rating:
5.0

Customer did not leave a comment.

Jeri S 
Rating:
5.0

I dont appreciate having to drive to two locations to get my equipment then get charged for extra miles. It’s ridiculous I drove straight to my home loaded and then to my destination. I didn’t go any place extra.

Stacey C 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
4.0

Customer did not leave a comment.

Edward Z 
Rating:
3.0

The phone rep who booked the reservation was rude.

Lance W 
Rating:
5.0

Customer did not leave a comment.

Chris A 
Rating:
4.0

Can't think of a thing

kaleb f 
Rating:
5.0

Customer did not leave a comment.

don a 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

Ashley P 
Rating:
5.0

Easy drop off!!

TODD D 
Rating:
5.0

Customer did not leave a comment.

Rondy B 
Rating:
5.0

Customer did not leave a comment.

donald D 
Rating:
5.0

Customer did not leave a comment.

Glenda W 
Rating:
5.0

Very helpful. No red tape.

Robert P 
Rating:
5.0

Tow dolly had a tail light taped in with electrical tape and it fell put half way through the trip. Also, the straps on the tow dolly did not like to stay locked down and had to stop every 100 miles to tighten them back up. At one point, one of the straps came completely off the wheel.

norman h 
Rating:
5.0

Customer did not leave a comment.

amber v 
Rating:
5.0

Customer did not leave a comment.

laura k 
Rating:
5.0

Nothing, everything was awesome

chris b 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Nothing

Tim R 
Rating:
1.0

Parking lot was small and unsure of where to park. They were closed upon arriving even though we arrived 15 mintues before closing time stated on website. A few hours after drop off we were charged an extra $40 for reasons unknown.

Kim H 
Rating:
4.0

No problems! it was great, super friendly.

AMY B 
Rating:
5.0

Killane’s are the best!!!

Jeff H 
Rating:
5.0

Customer did not leave a comment.

Ratewenniio G 
Rating:
5.0

Customer did not leave a comment.

Timothy T 
Rating:
5.0

Customer did not leave a comment.

Kyle M 
Rating:
5.0

Customer did not leave a comment.

William K 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
5.0

Thanks so much

Michael S 
Rating:
3.0

Requested a 26 foot U-Haul a week in advance and when I arrived to pick it up they had given it away to another customer. I had to settle for a 15 foot U-Haul with the option of renting a trailer. I will not rent from this location again.

deanna p 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
5.0

Customer did not leave a comment.

PHYLLIS C 
Rating:
5.0

The Manger at out drop-off location in Clarksville, AR, was outstanding! He was extremely friendly, courteous, and helpful!! I would HIGHLY recommend him and his store location!

Misty F 
Rating:
5.0

Customer did not leave a comment.

Regina D 
Rating:
5.0

This location always listens to my needs and helps me with exactly what I need. Drop off is quick and efficient and he is there to allow me to drop off anytime. I explained to him the trouble I had at pick up and he assured me he would take care of everything else from there regarding my drop off.

Suzy W 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
5.0

Willie was excellent to work with. I had to reschedule for my moving and he wasn’t upset with me about having to do this. An excellent resource for all moving needs. I will use them again if needed. Highly recommended!!!

PHYLLIS C 
Rating:
3.0

Customer did not leave a comment.

Cody C 
Rating:
4.0

Customer did not leave a comment.

Ariane D 
Rating:
2.0

The transmission seemed t o be slipping. The cab of the truck was very dirt. The dash was sticky, there were cigarette butts in the ash tray and the truck smelled of cigarettes smoke. Made for a very unpleasant five hour drive.

Larry P 
Rating:
5.0

Killane's are easy to work with for pick-up/delivery. They go over and beyond what most U-Haul rental sites do. Equipment is clean, safe, and they tell you what to expect when pulling a trailer.

DawnJM S 
Rating:
5.0

Customer did not leave a comment.

Sheila w 
Rating:
5.0

Customer did not leave a comment.

Jason S 
Rating:
5.0

Customer did not leave a comment.

james w 
Rating:
4.0

tank was lower than 1/4 and i didn't get a voucher to bring it up to. I was informed when I dropped off that i should have. Overall, this facility was ok but my whole experience was absolute trash and i will never use this company again.

Chris M 
Rating:
5.0

Customer did not leave a comment.

TimothyAZ O 
Rating:
5.0

Customer did not leave a comment.

Clyde C 
Rating:
5.0

Very clean location

LUIS R 
Rating:
5.0

Customer did not leave a comment.

Terry S 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
5.0

Customer did not leave a comment.

william k 
Rating:
4.0

Very nice and easy to get your job done. Very professional and sweet agent.

theresa m 
Rating:
5.0

Customer did not leave a comment.

William W 
Rating:
4.0

Friendly staff. Very helpful, eager to make sure you have everything you need without making a hard sale.

Allan G 
Rating:
5.0

Customer did not leave a comment.

yolanda E 
Rating:
5.0

Customer did not leave a comment.

william k 
No reviews have been submitted for this location.

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