El cliente no dejó un comentario.Christine W.
Customer Reviews for Kerrys Vroom Service Inc
(Distribuidor de U-Haul del vecindario)
Kimberly, WI 54136
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 8 a. m. - 4 p. m.
- Vie.: 8 a. m. - 3:30 p. m.
- Sáb.: 8 a. m. - 11 a. m.
- Dom.: cerrado
- 5/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Robert C.
Kerry was very helpful guiding me on getting the correct type of hitch/ball and he attached the trailer. Enjoyed working with him!Sherri T.
El cliente no dejó un comentario.Roland A.
El cliente no dejó un comentario.Shawn F.
Kerry went out of his way to make sure I was able to get a van even after they were closed for the day. Saved my weekend!JIM L.
Owner very helpful and kind. Even under stress as he had an incident of a theift of a truck. He was cool calm and way supportive of my needs as a customer. Very appreciative for his professionalism. I would rent from him againLaurie H.
El cliente no dejó un comentario.Conni S.
They need a light outside, especially since there's no street light there either. I picked up my rental at 4am and dropped off about 7pm and could barely see anything. But, otherwise a very nice place and convenient location.JENNIFER A.
No room at the lot. When I rented the van I parked in the spot the van was sitting. When I returned someone had returned a box truck parking it diagonally blocking in my car and leaving no room to park the van I was returning. I had to move things in the back by another business' dumpsters to make my way out. And I had to park the van partially on the sidewalk. I messed around for 20 minutes upon return.Glen Z.
Equipment was clean and worked great. Easy pickup and drop off. Will rent again off trailer needed in the future.dale T.
El cliente no dejó un comentario.victor D.
El cliente no dejó un comentario.Austin O.
El cliente no dejó un comentario.Lisa O.
El cliente no dejó un comentario.Kevin M.
Kerry was super helpful & went above and beyond when we needed a Uhaul last minute.sarah S.
El cliente no dejó un comentario.David G.
El cliente no dejó un comentario.clayton V.
The online check in process was a nightmare. The system wouldn't recognize my photo or driver's license, but then mysteriously checked me in without providing the code for the lock box where the truck key was. I waited outside for an hour in 18 degree weather to get the truck.Jacob N.
El cliente no dejó un comentario.Nate W.
I wish I could give Kerry's Vroom Service a million stars for the outstanding service we received on our three recent Uhaul rentals that occurred within just a couple of days. He went out of his way to accommodate and help us with our moving equipment rentals during an extremely stressful time. I highly recommend this location for all of your rental needs!!!Mike D.
El cliente no dejó un comentario.Judy D.
El cliente no dejó un comentario.Michael D.
Great service at Kerrys!Tyson T.
Was hard to find parkingChad T.
El cliente no dejó un comentario.Dustin K.
Nothing everything was good.........joann S.
El cliente no dejó un comentario.Randey F.
El cliente no dejó un comentario.Brian V.
El cliente no dejó un comentario.Justin M.
Nothing. Customer service was excellent.ROBERT M.
El cliente no dejó un comentario.Christina Z.
Great experience. Great customer serviceRudi P.
El cliente no dejó un comentario.Kristal P.
Absolutely no room to park vehicle. I had to leave it in a bank parking lot across the street (and I had better not get a charge for that).VAN V.
El cliente no dejó un comentario.ZYGMUNT G.
El cliente no dejó un comentario.mathew V.
Great experience. Easy to do and Very helpful Thank youJennifer V.
El cliente no dejó un comentario.Dan F.
El cliente no dejó un comentario.Steve K.
I ended up with some moving complications which resulted in return being slightly late. I rated "clean and inviting" with no simply because the guy was pretty upset so wasn't very inviting. Didn't actually realize there was a set time to return either, which was my bad. Was charged an additional $180 for this which caused some financial hardship as it wasn't budgeted for. That charge seems rather excessive. I did return a clean truck with more gas than I got it with.Matt S.
Not the fault of Kerrys, it was a Uhaul issue. We found out 20 minutes before pickup that the trailer pickup was moved 15 miles away. Because it was just a email notification, I only found out about the change in location, when I got to the original pickup location in NeenahMike M.
El cliente no dejó un comentario.Kathleen F.
El cliente no dejó un comentario.Kevin A.
El cliente no dejó un comentario.Lois R.
El cliente no dejó un comentario.jenny C.
El cliente no dejó un comentario.dave B.
Easy drop off. Have used this place twice and leave my key in the drop box. No issues.MICHAEL M.
Great service from Kerry, truck and trailer was ready when promised@Greg N.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Mike M.
El cliente no dejó un comentario.Anthony O.
El cliente no dejó un comentario.Trevor R.
El cliente no dejó un comentario.tina T.
The owner Kerry, was a pleasure to do business with. Very personable and professional! Gracias.Payao B.
I would say just keep doing what you're doing everything was greatScott R.
What an amazing experience with Kerry at this drop off location! Thank you Kerry for being a great guy to talk to!Nguyen P.
I did respond before about this Ballard location. Would not recommend. Would be happy to discuss on the phone. Please call me at 920-279-9265.John B.
The owner was very helpful and accomodating.john Z.
El cliente no dejó un comentario.rose F.
The only reason for the 4 stars instead of 5 is the man eho spoke with my husband a week ago had said originally we could keep the truck all weekend. We ended up with only getting it from Thursday afternoon thru 8am SatKenneth H.
El cliente no dejó un comentario.Lisa S.
Windshield on the truck was so dirty couldn't hardly see out of it I had to clean it before using. Also tried to rent at a different location but the guy there was going on vacation said just to do it online and that was uselessRobert K.
Upgrade your booking system. It is definitely not helpful when the company using it can not get in or get it to functionbrian P.
Customer service was excellent and location was convenient. Very honest and the tips given for smooth travels helped considerably. However, the U-haul website needs work. Tried logging in numerous times using the correct user number and password without success. Had to create a new account to check in my return. Should be able to access account using invoice or order number.Vicki M.
El cliente no dejó un comentario.Paul W.
Very pleasurable experience. We wiill come back again!Tonya V.
El cliente no dejó un comentario.Christina S.
El cliente no dejó un comentario.CATHY E.
Lot is too small for rentals and customer vehicles. Office very small and messy. Manager was very nice and helpful.James N.
El cliente no dejó un comentario.Jon V.
Kerry was very friendly and helpful!! Thanks for your help!katie C.
Owner/operator is awesome! Thanks againCory R.
El cliente no dejó un comentario.steve P.
Nothing. It was a last minute rental and everything went great!dalene N.
El cliente no dejó un comentario.mary H.
El cliente no dejó un comentario.Jamie H.
Always helpful, has what I need for rentTony S.
Excellent service.mark Y.
Highly recommended , Kerry went out of his way to accommodate me and what I needed.Bret P.
El cliente no dejó un comentario.william C.
Great service, equipment was ready to go.Gena B.
El cliente no dejó un comentario.susan P.
I dropped off outside business hoursErin E.
Kerry went out of his way to get a truck for us on short notice. Thanks kerry!Jansen G.
El cliente no dejó un comentario.Dao X.
El cliente no dejó un comentario.Ryan L.
El cliente no dejó un comentario.ToM B.
El cliente no dejó un comentario.Michael V.
Very nice experience. Rented here several times, variety of trailers and trucks. Highly recommended!tony S.
I had to go through the checkout procedure twice because it stated I wasn't at the location when I truly was. Super annoyingBrad S.
El cliente no dejó un comentario.Tanya A.
El cliente no dejó un comentario.Michael B.
The customer agent checked in my truck late, causing me to have another day charged to my account. After being on hold with uhaul for over an hour, I was told I would have to return to that location if I wanted a refund. When I extended my rental, I was advised of an additional $40/day charge. The charge was actually $56 per day. I will not ever recommend uhaul for its lack of customer service and hidden fees that they do not advise their customers of. Beware and find a different company for your needs.ELIZABETH T.
When I reserved the unit, I selected. Drop off location. But when we picked the unit up, it was changed to drop off at any location. So when we tried to drop off at a location, we had to bring it to the original selected drop off location.Ann N.
Everything was great!Mark W.
The rental pickup location was unable to utilize a credit card number and pin for the rental as it was called in from a renter who needed a different driver other than himself.Mark V.
Excellent customer service! And very friendly to work with.Mark W.
Felt your rates are high. I had to rent your truck for just a couple of hours and had to pay 60 bucks. With all that is going on during this covid whilst almost of people are struggling, I know u haul has to make money and pay its workers well but it would be great if u haul reconsiders its rates (where necessary) and give back to the people. GraciasJohn M.
El cliente no dejó un comentario.Mark B.