Customer Reviews for Kerrys Vroom Service Inc
(Distribuidor de U-Haul del vecindario)

274 comentarios

131 N Clark St   Kimberly, WI 54136

(920) 423-0209

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 4 p. m.
  • Vie.: 8 a. m. - 3:30 p. m.
  • Sáb.: 8 a. m. - 11 a. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(920) 423-0209

131 N Clark St
Kimberly, WI 54136

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 8 a. m. - 4 p. m.
  • Vie.: 8 a. m. - 3:30 p. m.
  • Sáb.: 8 a. m. - 11 a. m.
  • Dom.: cerrado
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christine W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

Kerry was very helpful guiding me on getting the correct type of hitch/ball and he attached the trailer. Enjoyed working with him!

Sherri T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roland A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn F. 
Clasificación:
5.0

Kerry went out of his way to make sure I was able to get a van even after they were closed for the day. Saved my weekend!

JIM L. 
Clasificación:
5.0

Owner very helpful and kind. Even under stress as he had an incident of a theift of a truck. He was cool calm and way supportive of my needs as a customer. Very appreciative for his professionalism. I would rent from him again

Laurie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conni S. 
Clasificación:
4.0

They need a light outside, especially since there's no street light there either. I picked up my rental at 4am and dropped off about 7pm and could barely see anything. But, otherwise a very nice place and convenient location.

JENNIFER A. 
Clasificación:
1.0

No room at the lot. When I rented the van I parked in the spot the van was sitting. When I returned someone had returned a box truck parking it diagonally blocking in my car and leaving no room to park the van I was returning. I had to move things in the back by another business' dumpsters to make my way out. And I had to park the van partially on the sidewalk. I messed around for 20 minutes upon return.

Glen Z. 
Clasificación:
5.0

Equipment was clean and worked great. Easy pickup and drop off. Will rent again off trailer needed in the future.

dale T. 
Clasificación:
3.0

El cliente no dejó un comentario.

victor D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin M. 
Clasificación:
5.0

Kerry was super helpful & went above and beyond when we needed a Uhaul last minute.

sarah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David G. 
Clasificación:
4.0

El cliente no dejó un comentario.

clayton V. 
Clasificación:
3.0

The online check in process was a nightmare. The system wouldn't recognize my photo or driver's license, but then mysteriously checked me in without providing the code for the lock box where the truck key was. I waited outside for an hour in 18 degree weather to get the truck.

Jacob N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nate W. 
Clasificación:
5.0

I wish I could give Kerry's Vroom Service a million stars for the outstanding service we received on our three recent Uhaul rentals that occurred within just a couple of days. He went out of his way to accommodate and help us with our moving equipment rentals during an extremely stressful time. I highly recommend this location for all of your rental needs!!!

Mike D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Judy D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

Great service at Kerrys!

Tyson T. 
Clasificación:
3.0

Was hard to find parking

Chad T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin K. 
Clasificación:
5.0

Nothing everything was good.........

joann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

Nothing. Customer service was excellent.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina Z. 
Clasificación:
5.0

Great experience. Great customer service

Rudi P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristal P. 
Clasificación:
3.0

Absolutely no room to park vehicle. I had to leave it in a bank parking lot across the street (and I had better not get a charge for that).

VAN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZYGMUNT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

mathew V. 
Clasificación:
5.0

Great experience. Easy to do and Very helpful Thank you

Jennifer V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
3.0

I ended up with some moving complications which resulted in return being slightly late. I rated "clean and inviting" with no simply because the guy was pretty upset so wasn't very inviting. Didn't actually realize there was a set time to return either, which was my bad. Was charged an additional $180 for this which caused some financial hardship as it wasn't budgeted for. That charge seems rather excessive. I did return a clean truck with more gas than I got it with.

Matt S. 
Clasificación:
1.0

Not the fault of Kerrys, it was a Uhaul issue. We found out 20 minutes before pickup that the trailer pickup was moved 15 miles away. Because it was just a email notification, I only found out about the change in location, when I got to the original pickup location in Neenah

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lois R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jenny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave B. 
Clasificación:
4.0

Easy drop off. Have used this place twice and leave my key in the drop box. No issues.

MICHAEL M. 
Clasificación:
5.0

Great service from Kerry, truck and trailer was ready when promised@

Greg N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trevor R. 
Clasificación:
5.0

El cliente no dejó un comentario.

tina T. 
Clasificación:
5.0

The owner Kerry, was a pleasure to do business with. Very personable and professional! Gracias.

Payao B. 
Clasificación:
4.0

I would say just keep doing what you're doing everything was great

Scott R. 
Clasificación:
5.0

What an amazing experience with Kerry at this drop off location! Thank you Kerry for being a great guy to talk to!

Nguyen P. 
Clasificación:
2.0

I did respond before about this Ballard location. Would not recommend. Would be happy to discuss on the phone. Please call me at 920-279-9265.

John B. 
Clasificación:
5.0

The owner was very helpful and accomodating.

john Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

rose F. 
Clasificación:
4.0

The only reason for the 4 stars instead of 5 is the man eho spoke with my husband a week ago had said originally we could keep the truck all weekend. We ended up with only getting it from Thursday afternoon thru 8am Sat

Kenneth H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
2.0

Windshield on the truck was so dirty couldn't hardly see out of it I had to clean it before using. Also tried to rent at a different location but the guy there was going on vacation said just to do it online and that was useless

Robert K. 
Clasificación:
4.0

Upgrade your booking system. It is definitely not helpful when the company using it can not get in or get it to function

brian P. 
Clasificación:
5.0

Customer service was excellent and location was convenient. Very honest and the tips given for smooth travels helped considerably. However, the U-haul website needs work. Tried logging in numerous times using the correct user number and password without success. Had to create a new account to check in my return. Should be able to access account using invoice or order number.

Vicki M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul W. 
Clasificación:
5.0

Very pleasurable experience. We wiill come back again!

Tonya V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Christina S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHY E. 
Clasificación:
2.0

Lot is too small for rentals and customer vehicles. Office very small and messy. Manager was very nice and helpful.

James N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon V. 
Clasificación:
5.0

Kerry was very friendly and helpful!! Thanks for your help!

katie C. 
Clasificación:
5.0

Owner/operator is awesome! Thanks again

Cory R. 
Clasificación:
3.0

El cliente no dejó un comentario.

steve P. 
Clasificación:
5.0

Nothing. It was a last minute rental and everything went great!

dalene N. 
Clasificación:
5.0

El cliente no dejó un comentario.

mary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamie H. 
Clasificación:
5.0

Always helpful, has what I need for rent

Tony S. 
Clasificación:
5.0

Excellent service.

mark Y. 
Clasificación:
5.0

Highly recommended , Kerry went out of his way to accommodate me and what I needed.

Bret P. 
Clasificación:
4.0

El cliente no dejó un comentario.

william C. 
Clasificación:
5.0

Great service, equipment was ready to go.

Gena B. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan P. 
Clasificación:
5.0

I dropped off outside business hours

Erin E. 
Clasificación:
5.0

Kerry went out of his way to get a truck for us on short notice. Thanks kerry!

Jansen G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dao X. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ToM B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael V. 
Clasificación:
5.0

Very nice experience. Rented here several times, variety of trailers and trucks. Highly recommended!

tony S. 
Clasificación:
3.0

I had to go through the checkout procedure twice because it stated I wasn't at the location when I truly was. Super annoying

Brad S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tanya A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
2.0

The customer agent checked in my truck late, causing me to have another day charged to my account. After being on hold with uhaul for over an hour, I was told I would have to return to that location if I wanted a refund. When I extended my rental, I was advised of an additional $40/day charge. The charge was actually $56 per day. I will not ever recommend uhaul for its lack of customer service and hidden fees that they do not advise their customers of. Beware and find a different company for your needs.

ELIZABETH T. 
Clasificación:
5.0

When I reserved the unit, I selected. Drop off location. But when we picked the unit up, it was changed to drop off at any location. So when we tried to drop off at a location, we had to bring it to the original selected drop off location.

Ann N. 
Clasificación:
5.0

Everything was great!

Mark W. 
Clasificación:
3.0

The rental pickup location was unable to utilize a credit card number and pin for the rental as it was called in from a renter who needed a different driver other than himself.

Mark V. 
Clasificación:
5.0

Excellent customer service! And very friendly to work with.

Mark W. 
Clasificación:
4.0

Felt your rates are high. I had to rent your truck for just a couple of hours and had to pay 60 bucks. With all that is going on during this covid whilst almost of people are struggling, I know u haul has to make money and pay its workers well but it would be great if u haul reconsiders its rates (where necessary) and give back to the people. Gracias

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark B. 
No se han enviado comentarios para esta ubicación.

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