Customer Reviews for Kerrys Vroom Service Inc
(U-Haul Neighborhood Dealer)

358 reviews

131 N Clark St   Kimberly, WI 54136

(920) 423-0209

Office Hours

  • Mon-Fri: 8 am–3:30 pm
  • Sat: 8 am–11 am
  • Sun: Closed
Special Operating Hours
  • 6/24/2024: 8:00 am - 10:30 am

Services at this Location:

Contact Us

(920) 423-0209

131 N Clark St
Kimberly, WI 54136

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–3:30 pm
  • Sat: 8 am–11 am
  • Sun: Closed
Special Operating Hours
  • 6/24/2024: 8:00 am - 10:30 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Jennifer B 
Rating:
4.0

Only used to drop off. No contact.

John B 
Rating:
5.0

Quick and friendly service

Nathan T 
Rating:
5.0

Customer did not leave a comment.

Bill D 
Rating:
5.0

Customer did not leave a comment.

Alan J 
Rating:
5.0

Customer did not leave a comment.

tony v 
Rating:
5.0

Customer did not leave a comment.

Lee T 
Rating:
5.0

Customer did not leave a comment.

Tom B 
Rating:
5.0

Customer did not leave a comment.

Michael H 
Rating:
4.0

Was very helpful and polite

Mark W 
Rating:
5.0

Customer did not leave a comment.

Jeff r 
Rating:
5.0

Customer did not leave a comment.

Liz E 
Rating:
5.0

The overall U-Haul experience, especially coordinating it to excellent customer service! So easy

diane m 
Rating:
4.0

everything worked just fine.

bonnie t 
Rating:
5.0

Customer did not leave a comment.

jason c 
Rating:
5.0

GREAT SERVICE!! FULFILLED MY NEEDS, TOTALLY!!

andrew n 
Rating:
5.0

Good service friendly help

mary l 
Rating:
5.0

Kerry is extremely accommodating and polite. I’ve rented from him multiple times. Great place to rent a Uhaul

MICHAEL M 
Rating:
5.0

Customer did not leave a comment.

Christian D 
Rating:
3.0

Customer did not leave a comment.

Kacey B 
Rating:
3.0

Customer did not leave a comment.

Brandon J 
Rating:
5.0

No improvement needed! Thank you!

David Z 
Rating:
5.0

Customer did not leave a comment.

Anne W 
Rating:
4.0

No problems dropping the rental truck off.

Scott S 
Rating:
5.0

Very pleasant and professional. No improvement necessary.

Gian P 
Rating:
5.0

Customer did not leave a comment.

Daniel E 
Rating:
5.0

The service here was amazing! Very friendly, courteous, and fast. Very professional. Made everything so much easier for me me, thank you!

Harriet A 
Rating:
1.0

The man I rented the uhaul from was extremely rude ! I was not satisfied with his manners or his attitude! I will never rent a uhaul from him ever again.

LOUISE D 
Rating:
5.0

Customer did not leave a comment.

Peter J 
Rating:
5.0

Improve the U-Haul return vehicle app so that it works as intended. In my case, the app refused to recognize my location, even though location services was set to 'Allow'.

RICK M 
Rating:
4.0

Customer did not leave a comment.

Brian H 
Rating:
4.0

Customer did not leave a comment.

Vang Y 
Rating:
5.0

Customer did not leave a comment.

jerry d 
Rating:
5.0

Customer did not leave a comment.

Nicole J 
Rating:
5.0

Customer did not leave a comment.

Chad P 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

Trailer was waiting for me at the approved time. He aided in connecting the trailer and left directions for returning.

Mark D 
Rating:
5.0

Customer did not leave a comment.

Wade M 
Rating:
5.0

Customer did not leave a comment.

Steve K 
Rating:
4.0

Cab area was muddy. No scraper to clear off frozen snow and ice.

Richard H 
Rating:
5.0

Did have to sweep dirt out of the truck before we loaded it. But otherwise everything was great. Kerry was super helpful and went out of his way to accommodate our request

melany p 
Rating:
5.0

It can be hard to reach Kerry, but otherwise the multiple times I have used Kerry's Vroom Service to rent a U-Haul van or truck have all gone smoothly, with the truck in good working order, the engine running well, the tires in good condition, and so on. I will continue to rent U-Haul vehicles from this location. The off hours return also went very smoothly.

RICK M 
Rating:
5.0

Customer did not leave a comment.

John B 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S 
Rating:
5.0

Customer did not leave a comment.

Kristi H 
Rating:
5.0

Great communication and easy pickup and dropoff.

Michael C 
Rating:
4.0

Customer did not leave a comment.

tim j 
Rating:
4.0

The person at the place was very helpful and easy to work with.

Carl S 
Rating:
5.0

Customer did not leave a comment.

mark i 
Rating:
5.0

Customer did not leave a comment.

Jennifer K 
Rating:
5.0

Great customer service! Friendly, efficient and honest. Will definitely recommend this particular location!

Nicole P 
Rating:
4.0

Customer did not leave a comment.

Chuck F 
Rating:
5.0

Kerry was very easy to work with and went out of his way to make your rental a positive experience. Would rent again. Thank You

Joyce H 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
4.0

Nothing I can think of.

JOHN J 
Rating:
5.0

Very Easy to rent from this location. Will definitely use this place again.

Christy Z 
Rating:
4.0

Customer did not leave a comment.

RANDALL A 
Rating:
5.0

Customer did not leave a comment.

Glenn F 
Rating:
5.0

Easy process, wonderful company to do business with!

SHEILA s 
Rating:
5.0

Customer did not leave a comment.

tom p 
Rating:
4.0

Kerry was helpful snd efficient. He made the best of his limited space

Dorothy V 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H 
Rating:
5.0

Kellys went over and above our exceptions. Great location and folks to rent from.

jana n 
Rating:
5.0

Great service and attention to detail. Went the extra mile to make this rental a good fit for the job.

Joseph E 
Rating:
5.0

Kerrys Vroom Service Inc. is a neighborhood auto shop and Uhaul resource business. A great location and the owner is a down to earth guy you can trust with your auto repair or Uhaul needs.

Cliffoed K 
Rating:
5.0

Dropped off the van and used the key drop box. Simple and convenient!

Kyle S 
Rating:
5.0

Kerry did a good job, and the U-Haul 15 foot truck was in excellent condition and worked well for my moving. All good, and I'll be back next time I need to use a moving truck. -=Rick

RICK M 
Rating:
5.0

Customer did not leave a comment.

Dave S 
Rating:
5.0

I liked the fact that it was a real very nice person I was dealing with and not some stupid shitty app!

Tina B 
Rating:
5.0

Customer did not leave a comment.

ORLIN A 
Rating:
4.0

Very courteous and professional

Kirby S 
Rating:
5.0

This is the second year that we have rented a U-Haul van. It has become our standard for a summer event like EAA. We will be back next year.

Jason D 
Rating:
5.0

Great equipment, easy check in and out.

Ricky B 
Rating:
2.0

Getting the original trailer was one of the worst experiences I’ve ever had with any business. I went to 3 different locations with them either being closed or no one being in the office. The 4th place I tried set me up and told me they had the trailer only to make me a reservation “down the road”. This turned into a 30 minute drive to Kerry’s in which I had to wait 30 minutes for my trailer while they chatted with other customer. Upon finally being able to get my trailer I was mocked of my backing up skills by some random friend of an employee that stopped by. After bringing the trailer home I had to sweep out and clean it before using due to the amount of dust and debris left in the trailer. The person who helped me was a nice guy but having to drive to multiple different locations and being sent to other locations I am extremely unsatisfied and plan on never using UHaul again. I wish I could get my money back to cover the gas alone of driving for 3 hours to find a place that was even open.

wyatt J 
Rating:
3.0

Customer did not leave a comment.

Shari E 
Rating:
5.0

Customer did not leave a comment.

ANGELA W 
Rating:
5.0

Customer did not leave a comment.

Susan K 
Rating:
4.0

Customer did not leave a comment.

scott v 
Rating:
5.0

Customer did not leave a comment.

Elizabeth B 
Rating:
4.0

Have a dolly available when ordered

Ronda V 
Rating:
5.0

Great service and quick pickup of the trailer.

Paul W 
Rating:
1.0

Took a hour and 15mins to get truck from 24/7 pick up. No appliance dolly

Tayler C 
Rating:
5.0

Kerry is a salt of the earth blue collar guy. He represents your brand well.

Jeffrey V 
Rating:
5.0

Customer did not leave a comment.

Jeff D 
Rating:
5.0

Customer did not leave a comment.

Christine W 
Rating:
4.0

Customer did not leave a comment.

Robert C 
Rating:
5.0

Kerry was very helpful guiding me on getting the correct type of hitch/ball and he attached the trailer. Enjoyed working with him!

Sherri T 
Rating:
5.0

Customer did not leave a comment.

Roland A 
Rating:
5.0

Customer did not leave a comment.

Shawn F 
Rating:
5.0

Kerry went out of his way to make sure I was able to get a van even after they were closed for the day. Saved my weekend!

JIM L 
Rating:
5.0

Owner very helpful and kind. Even under stress as he had an incident of a theift of a truck. He was cool calm and way supportive of my needs as a customer. Very appreciative for his professionalism. I would rent from him again

Laurie H 
Rating:
5.0

Customer did not leave a comment.

Conni S 
Rating:
4.0

They need a light outside, especially since there's no street light there either. I picked up my rental at 4am and dropped off about 7pm and could barely see anything. But, otherwise a very nice place and convenient location.

JENNIFER A 
Rating:
1.0

No room at the lot. When I rented the van I parked in the spot the van was sitting. When I returned someone had returned a box truck parking it diagonally blocking in my car and leaving no room to park the van I was returning. I had to move things in the back by another business’ dumpsters to make my way out. And I had to park the van partially on the sidewalk. I messed around for 20 minutes upon return.

Glen Z 
Rating:
5.0

Equipment was clean and worked great. Easy pickup and drop off. Will rent again off trailer needed in the future.

dale t 
Rating:
3.0

Customer did not leave a comment.

victor d 
Rating:
5.0

Customer did not leave a comment.

Austin O 
Rating:
5.0

Customer did not leave a comment.

Lisa O 
Rating:
4.0

Customer did not leave a comment.

Kevin M 
Rating:
5.0

Kerry was super helpful & went above and beyond when we needed a Uhaul last minute.

sarah s 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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