The truck had it's ABS light, traction control light and uphill assist were all on..
Elizabeth S.
Customer Reviews for Kendal Karn
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I ordered 2 dollys and when we got home and opened the truck they werent on there. I called them and they refunded it but I had a big move that day and couldnt drive 30 minutes to pick them up. It took us twice as long and i had to rent it an extra day. Im not happy at the fact i wasted even more money and the job still isnt done.
Leann L.The staff was more than kind and helpful the only problems came from the staff having some issues with the uhaul website
Laura F.Always professional, always accommodating.
Meredith H.You the best
jerry K.The employees there were very helpful, and very polite. They knew their stuff and were able to help us as this was our first time renting a U-Haul.
Kyle M.Nothing its already where you need it.
david C.A+ OUTFIT WOULD RECOMEND T ANYONE
TIMOTHY D L.Quick and easy transaction. I was on my way in a heartbeat.
RICK H.Not too much. I drove up from pa. To get the truck and take it one way back to pa. Everything went very smoothly, from the initial contact to the drop off. The weather was bad and that caused the parking lot to have muddy puddles in it, causing the cab interior to get muddy. I don't know how that could have been avoided given the unseasonal weather. There was nothing that would cause me to say anything negative about my experience. And absolutely I would recommend uhaul in general and Kendal Karn specifically. Thank you, Stephen
STEPHEN B.Always use Uhaul to move. Thank you.
Paula Z.To much paperwork
CARL H.Great service. very knowledgeable and helpful. I wish more businesses were like this location.
IAN C.The truck was covered in snow and ice. Not even a brush in the truck to help clear the snow. I sat in the truck until the ice was loose enough to be taken off with a sun shield I took out of the from window. They knew a couple of hours ahead of time I would be there to get the truck, plenty of time to make sure it was ready to go on the road.
Mark R.Awesome service! In and out. Friendly. Professional. Five stars! In and out.
Jody W.Excellent costumer service!
Lew H.Don't change anything. They were a pleasure to deal with.
BARBRA B.Mr. Karn was very helpful. But the truck ran awful. There was a loud squealing sound in the front end and it slipped out of gear when in reverse.
Jennifer S.The staff here is always very helpful.
jarrod K.great service great people
TIMOTHY R.Give me my refund and new charges for the discount they applied for dropping it off at a new location.
Pamela B.Very flexible drop off process and availability. Close to where my final destination was which made it super convenient.
Thomas W.I would not rent another U-Haul trailer. The average person will never be able to pick up the tongue on a 6x12 and put it on their ball. Theres no jack on the tongue. My saving grace was, there were two of us. I broke my back and I never would have been able to hookup that trailer alone. I'm 62 retired fire fighter.
Don S.We were able to drop off locally, although the location was closed they had a box to deposit the truck keys.
Lynnette D.I was charged for damage that was EXISTING when I picked up uhaul. Please check check in inspection log from previous user... Patrick Chesney
Patrick C.Great experience, not expensive, fewer trips than a pickup would have required
WANDA B.The lady was completely rude and treated us poor. I will never go back to Kendall Karn nor will I ever recommend their services
Nathan F.Ninguno
dwayne S.My original reservation was for Saturday but was told I had to drive 65 miles to pick it up and pay for the mileage when I was only going to be using it for about 18 miles total. I couldn't get a truck until Monday so I had to move everything in one day without help do to people going back to work. It was disappointing that the original reservation couldn't be filled or something be done to not charge me the travel time to go pick it up since I requested it in Cuba and was told I had to go to Wellsville to pick it up and then told it was overbooked and they really didn't have one after all.
Heather M.Very helpful with pickup and return. Offered excellent suggestions.
Bill A.No problems with the drop off. Dropped off after hours and put everything in the drop box provided.
Kennith M.Always a great experience working with Kendal Karn
Meredith H.Actually give us the vehicle we reserved not tell us the day before that it is not available
John M.I rented the car trailer and it worked great besides the brakes on the trailer didnt seem to work at all!
james S.used drop box for keys. No one there when we dropped off. So did not see inside of location.
lynn B.i always have a good experience.
David N.Kendall Karn runs an excellent u-Haul location and service. Employee Steve help was admirable.
david P.GET ON BOARD ONE ENTITY SHOULD AGREE ON ALL ASPECTS OF RENTAL.
JAMES R.