The people at Kellys were great, the person that called me from the home office was an ass hole. He told me my reservation was cancelled due to the fact I did not pick up by noon on the day of pick up. I talked to the girl at Kelleys and told her it would be around 2-3pm before I could pick up, she said that would be fine. Guy at home office said he was still going to cancel the trailer. Moving is to stressful and that was un called for.
gerald J.
Customer Reviews for Kelly's Tire And Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Only thing I can think of is adding a 10000lb winch to car dollies for easier loading vehicles
travis J.They were quick and easy.
steve B.The truck was dirty in the inside and I needed to extend the keep of the truck and was told I couldn't. Usually when renting a uhaul it's for 24 hours. Also they charge me for 30 miles when I only used 10 miles and wouldn't refund me my money which was $20.
OCTAVIA M.Think of creative options when renters present unique troubling issues. Friendly service.
Boyce G.customer service was perfect
PHILLIP F.Great service !
JANE H.I give you a 10
Daphney J.I am highly satisfied with the service at this location.
jonathan R.Great customer service!
Amy S.Update business phone number.
Donald L.Kind and helpful staff
Rufus B.Mom and dad are using that location to pick up a truck to on the 20 th of June
Jim C.Very quick and user friendly
Stephen M.There is nothing to improve. The young lady at the counter was nice and handled my rental with ease. The gentleman that attached the trailer to my vehicle was knowledgeable and quick.
Jerold W.[1] Cab interior was not clean. [2] Contact phone # on contract is an invalid number. [3] Cab leaks @ top over drivers left shoulder [4] van inside top left leaks [5] incorrect milage listed on contract did not allow an electronic return. [6] waited appx. 10 minutes to speak with customer service rep.[7] Customer rep call 3/10/22 @ 5PM - EDT and ask when truck would be returned
John A.Very well run operation and people were friendly. The whole process went very smoothly and would highly recommend
KELLY A.Put some one in office who know how to count,and know what they are doing.Tell what you expect,if you rent for 4 days let them know that they have to pay for 5 days.I will NEVER go there again.Thanks for asking. Now You Know.
ANDREW S.Realize that a photo does not tell you if a vehicle is clean. It has lots of flies in can and can/loading area smelled like hogs and hog feed.
TIMICIA W.Very professional quick and easy process.
MONICA L.Good business attention to the customer!!
Elizabeth H.