Customer Reviews for Keiths Service Center
(U-Haul Neighborhood Dealer)

34 comentarios

9504 Goehring Rd   Cranberry Township, PA 16066

(724) 742-9629

Horario de oficina

  • Lun.-Jue.: 8 a. m. - 6 p. m.
  • Fri: 8 am–4:30 pm
  • Sáb.: 8 a. m. - 3 p. m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(724) 742-9629

9504 Goehring Rd
Cranberry Township, PA 16066

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 8 a. m. - 6 p. m.
  • Fri: 8 am–4:30 pm
  • Sáb.: 8 a. m. - 3 p. m.
  • Sun: Closed
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Frank T 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK L 
Clasificación:
2.0

day we were returning van got a call asking to return to some non descript location 1/2 hour from our house vs horsham next to our house. after calling uhaul, went back to horsham and was 5 min after they closed. charged $20 for this. not good

DAVE S 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD T 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward K 
Clasificación:
3.0

Put 15.00 of gas in vehicle before returning it. They charged my Credit Card 19.00 for fuel. The gas gauge was were it was when I picked up truck. Please credit my Credit card the 19.00 Thank you Victor Mills 99634308

VICTOR M 
Clasificación:
5.0

El cliente no dejó un comentario.

DEEANNE P 
Clasificación:
5.0

This place was terrific! Very easy to pick up and very helpful.

AARON O 
Clasificación:
5.0

El cliente no dejó un comentario.

BAILEY S 
Clasificación:
3.0

Drop location was shown to be open until 3 pm. Got there at 2:15pm and no one was there.

RAYMOND M 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S 
Clasificación:
1.0

This review is for the pickup location.(Keiths Service Center) They did not have my truck. They were not even a little sorry. They could have cared less. They did offer me a 26 footer instead of the 15 footer that i reserved with them. Are you kidding me. They did have a 15 footer in their yard but they told me this truck was for local moves only. I did not need a 26 footer. I purchased the extra insurance with the rental. They did not have any paper work nor could they explain to me how this works or how to use it if I have a problem. They did not have any information nor did they explain about the roadside assistance. I asked about the registration and they said they did not have any paperwork for the truck. This location was absolutely horrible. I felt like they did not want anything to do with me. You should pull them from using your services. They are doing more harm to your brand than good. Since i needed a truck i took the 26 footer. As i was driving it back home i realised that this will not even fit in my driveway. I called Uhaul and asked to speak to a specialist. I was transferred to a scheduling specialist in Pittsburgh. Her name was Renee.(never got her last name) She was an angel. She was able to save me. She was so pleasant on the phone, so nice and she was able to find me a 15 footer in the next town. She was able to walk me thru the process of trading in the 26 footer for the 15. I cannot say enough great things about Renee. She is the sole reason why i will be doing business with Uhaul in the future.

Scott M 
Clasificación:
3.0

This location did not offer an easy way to drop off the trailer. The trailer did not have a built in jack and the site did not have an equipped jack to enable an easy trailer drop. May be fine for small trailers but this was larger and heavy.

JAMES Z 
Clasificación:
4.0

This is just a drop/pickup site. Don't expect help of any kind. If you can't unhook a trailer by yourself bring help.

Clayton B 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMED G 
Clasificación:
4.0

Same issue with the app. I used the self service app. It crashed on me before completing the checking out process. I called customer service and they told me that I was good to go. Customer service rocks both times.

Ramiro R 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill K 
Clasificación:
3.0

The Return arrow was pointing in the opposite direction.

MARK J 
Clasificación:
5.0

I was very pleased with the service i received at Keith’s service center!

Steve T 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter K 
Clasificación:
5.0

Keith was very friendly and knowledgeable

Kelsey D 
Clasificación:
5.0

This was the best experience I’ve had renting a truck to move.

Jeff B 
Clasificación:
5.0

Keith and his team were great, very nice and helpful. If it werent for them helping me out I wouldnt have been able to pick up my truck. UHaul, your app SUCKS, this is coming from someone who works as an IT consultant... it maybe would be better if i didnt get kicked out several times and it actually worked the way it should.. wow its bad... went to drop off my truck and i couldnt even log in i kept getting a 403 error, i tried the app and on the website, neither worked. Thankfully Keith and team worked it out for me... you might as well just trash the app and start over, maybe just go back to having actual people in person help people. How could you have a "Self Service" app and the people that are actually good with technology cant even figure it out. Horrible experience with the self service app, great experience with Keiths

Nick K 
Clasificación:
5.0

Great experience. Thank you!

Douglas K 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark D 
Clasificación:
5.0

Keith and his staff were very friendly. The rental was gassed up, clean, and ready to go when we arrived at our reservation time.

LESLIE B 
Clasificación:
5.0

Keith was great. The UHaul website did not work right. I had trouble uploading my license photos and it got stuck and did nothing.

Richard F 
Clasificación:
5.0

Staff was extremely friendly and helpful

Norman B 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul C 
Clasificación:
5.0

This was our second time renting a U-Haul from Keith because the pleasant experience was from beginning and end. Keith's shop and the man himself made sure that the U-Haul's were well maintained & cleaned. The staff were helpful and friendly. If we need another rental or any Car services, we will be back!

Ashley M 
Clasificación:
5.0

El cliente no dejó un comentario.

larry a 
Clasificación:
5.0

The lady at the service center was really nice and helpful

Ismail S 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY E 
No se han enviado comentarios para esta ubicación.

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