Customer Reviews for Keepers
(U-Haul Neighborhood Dealer)

609 reviews

304 Sam Noble Pkwy   Ardmore, OK 73401

(580) 319-7844

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(580) 319-7844

304 Sam Noble Pkwy
Ardmore, OK 73401

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent staff!

Tommie Hale 
Rating:
5.0

Customer did not leave a comment.

Dennis Heath 
Rating:
5.0

Customer did not leave a comment.

Christopher Lyles 
Rating:
4.0

Customer did not leave a comment.

OLIVIA MARTINEZ 
Rating:
5.0

Nothing

Dung Van 
Rating:
5.0

Everyone was beyond kind and professional. I would absolutely recommend renting from this location.

Aaron Parr 
Rating:
5.0

They were very helpful and knowledgeable about the van size I needed.

Teresa Stevenson 
Rating:
4.0

No issues with the location or personnel at all. The return process was a bit of a hassle. I attempted to return my rental on the website and the site kept crashing and sending me to start over. Then when I tried to download the app it was saying I didn’t have a rental.

Tyler Everhart 
Rating:
5.0

Customer did not leave a comment.

Kristy Carpenter 
Rating:
4.0

Convenient location with good parking and experienced customer service.

lee jones 
Rating:
5.0

Customer did not leave a comment.

MICHELLE FOXALL 
Rating:
5.0

Customer did not leave a comment.

Dale Jenkins 
Rating:
4.0

Have a computer system

Dung Van 
Rating:
5.0

Customer did not leave a comment.

Demetra Alexander 
Rating:
5.0

Customer did not leave a comment.

Dylan Parker 
Rating:
5.0

I had a very pleasant experience with this location and the staff was great and very friendly. Thank You!

Billy Bearden 
Rating:
3.0

The vehicle was below 2/9ths gas, and I was instructed to make sure I bring the vehicle back at 3/9ths. Essentially mathematically, I had to replace the gas I used, and then some. Not OK with this method.

Marcus Bruner 
Rating:
5.0

Customer did not leave a comment.

Richard Olsen 
Rating:
5.0

Customer did not leave a comment.

DAVID ENGLE 
Rating:
1.0

Maybe check to make sure the vehicles gas lines aren’t cut. I’m also in the process suing.

Nicholas Bayne 
Rating:
5.0

Nice folks. Glad I went there. There was a truck on a uhaul lot closer to me but he is never open and never returned my calls. Worked out ok though because the ladies at Keepers took great care of me.

Monty Jones 
Rating:
5.0

Customer did not leave a comment.

Michael Yarbrough 
Rating:
3.0

Customer did not leave a comment.

John Anderson 
Rating:
3.0

Customer did not leave a comment.

Denny Stottlemyre 
Rating:
5.0

Customer did not leave a comment.

Brent Castleman 
Rating:
1.0

Customer service and overall experience was horrible

Phillip Sanders 
Rating:
3.0

Customer did not leave a comment.

Shana Darter 
Rating:
5.0

Everything worked as expected. Only comment might be that the office itself is a little cluttered. But, friendly staff, equipment ready for use, and the transaction was handled flawlessly.

Dennis Bart 
Rating:
5.0

Service was excellent and efficient

Michael Riedel 
Rating:
3.0

Customer did not leave a comment.

JACQUELINE WESCOTT 
Rating:
5.0

Nothing

Rick Watson 
Rating:
5.0

Customer did not leave a comment.

William Stahl 
Rating:
5.0

Nothing I can think of.

Rick Watson 
Rating:
5.0

I have used them several times and they are always very friendly and helpful. Highly recommend

William Millsap 
Rating:
3.0

Customer did not leave a comment.

Anita Anderson 
Rating:
5.0

They did everything they could to make sure I had a pleasant experience. Above and beyond what was necessary.

Montana Bittner 
Rating:
5.0

Again overall excellent experience. No problems notes.

John Mccarthy 
Rating:
5.0

This is the location we typically do business with and they are wonderful, fully stocked, and take great care to make sure the trucks are in good working condition.

Robin Chaloux 
Rating:
2.0

Customer did not leave a comment.

CODI TOLLEFSON 
Rating:
4.0

Customer did not leave a comment.

Ted Cowan 
Rating:
5.0

Customer did not leave a comment.

Bonnie Spurgeon 
Rating:
5.0

Customer did not leave a comment.

Cathy Arthur 
Rating:
5.0

Customer did not leave a comment.

DAMESHA HAIR 
Rating:
5.0

Customer did not leave a comment.

john Tomaselli 
Rating:
5.0

Customer did not leave a comment.

Patricia Austin 
Rating:
5.0

Customer did not leave a comment.

Joseph Simai 
Rating:
4.0

Customer did not leave a comment.

JERRY PEARCE 
Rating:
4.0

Customer did not leave a comment.

terry ashby 
Rating:
5.0

Customer did not leave a comment.

Tamika Ward 
Rating:
5.0

Customer did not leave a comment.

Kimberly Mccutchion 
Rating:
5.0

Customer did not leave a comment.

ROBERT SHORT 
Rating:
1.0

Was charged two days for a one day rental. Drove only twenty miles and filled it with $20 in gas and they charged me over $50 in refueling charges. Took pictures of gas gauge before driving off and dropping off, the gas gauge on the reciept was misrepresented from my pictures as well as initial contract filled out by uhaul owner. Shady and bad buisness in every way. Will do everything I can to make sure everyone knows about their bad buisness practices.

Nick Gray 
Rating:
3.0

Customer did not leave a comment.

Ferney Patterson 
Rating:
5.0

Customer did not leave a comment.

James Miller 
Rating:
5.0

Customer did not leave a comment.

Toby Riddles 
Rating:
4.0

Customer did not leave a comment.

Dennis Bart 
Rating:
5.0

Customer did not leave a comment.

Rhonda Darnell 
Rating:
5.0

Customer did not leave a comment.

James Smith 
Rating:
3.0

Have trucks clean and inspected with no check engine light on.

Kevin Wood 
Rating:
5.0

Nothing! I received excellent service! I will recommend this location to my friends!

Michael Stewart 
Rating:
5.0

I don’t know if a thing. The people were very nice. The truck clean.

VICKI NIX 
Rating:
3.0

Customer did not leave a comment.

Demetra Alexander 
Rating:
5.0

Customer did not leave a comment.

phillip sanders 
Rating:
5.0

Customer did not leave a comment.

Matthew Sessions 
Rating:
1.0

Customer did not leave a comment.

James Gardner 
Rating:
5.0

Very pleasant folks. Fast n easy

Byron Gift 
Rating:
5.0

We ordered blankets that were not available when I arrived. If the blankets were not going to be available I should have been notified ahead of time so that I could have secured the blankets from somewhere else.

ANTHONY KOPANSKI 
Rating:
5.0

They are very concerned about the handling of my much needed rental.

CAROL COHEE 
Rating:
5.0

It was closed but I have been there before

Byron Gift 
Rating:
4.0

Computer system is sketchy and was aggravating.

winston Warthen 
Rating:
5.0

Friendly service at the pick up location!

Wolf Scheible 
Rating:
5.0

Customer did not leave a comment.

william Kelley 
Rating:
5.0

Customer did not leave a comment.

John Dannels 
Rating:
5.0

Always Excellent service, they are super nice and very helpful!

RODNEY EASON 
Rating:
5.0

Very personable couple. Went beyond to help with the equipment and loading up advice.

Peter McKenzie 
Rating:
3.0

The trailer tire pressures varied from 20-70 psi when 65 psi was required. Proper tire inflation is critical when carrying a load.

dan brunner 
Rating:
2.0

The trailer tire pressures varied from 15-75 psi when 65 psi was required. Proper tire inflation is critical especially when towing a load.

dan brunner 
Rating:
5.0

Customer did not leave a comment.

CARL HERMAN 
Rating:
5.0

Customer did not leave a comment.

Patricia Peneseau 
Rating:
1.0

The Great Crew at 304 Sam Noble, in Ardmore,OK was excellent!!! Do to shortage of 26’ trucks in my area? IMHO They out of their way to find a truck! ( They sent a Employee to another Dealership, at the last minute to bring me a truck!! I highly recommend this Dealer!

Kenneth Baumgartle 
Rating:
4.0

Customer did not leave a comment.

Rusty Riley 
Rating:
5.0

Customer did not leave a comment.

Jason Woydziak 
Rating:
3.0

Customer did not leave a comment.

Holly Warren 
Rating:
4.0

Customer did not leave a comment.

Glenda Black 
Rating:
4.0

Customer did not leave a comment.

Mark Labouff 
Rating:
5.0

Very professional, accommodating and helpfull. Will use them again. Highly recommended.

JOHN COWAN 
Rating:
5.0

Customer did not leave a comment.

Christopher Anderson 
Rating:
5.0

Super friendly & helpful!

Kristy Carpenter 
Rating:
5.0

Customer did not leave a comment.

Renee Dobbs 
Rating:
5.0

Customer did not leave a comment.

Sheng Wang 
Rating:
4.0

Dropped off after hours

kaleb fitzgerald 
Rating:
5.0

I cannot think of anything to better improve. Staff was friendly, loaded dolly in 20’ truck and started it up, it was cold out in the morning which was great, got into cab and was warm. Thanks U-haul..

Anthony Frampton 
Rating:
5.0

Customer did not leave a comment.

EDDIE MILES 
Rating:
5.0

the motorcycle trailer was fantastic the only thing I would recommend to improve this is to make a slightly smaller trailer that one could rent same design etc just smaller and less weight for dirt bikes and smaller bikes that would be easier to tow with small cars, but you all have the design down FANTASTIC! of course keep this trailer for the bigger harleys etc

Rick Pack 
Rating:
5.0

Very helpful and had what I needed.

Wendell Kennedy 
Rating:
5.0

There is no improvement needed.

annette liceaga 
Rating:
5.0

good people to do business with

Ron Norman 
Rating:
4.0

Customer did not leave a comment.

Ronald Darnell 
Rating:
5.0

These folk were perfect!

Ron Stout 
Rating:
5.0

Nothing, everything was fine.

Jason Smith 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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