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Clarence S
Customer Reviews for Keepers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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They were super nice and worked with me to find the trailer I needed for the job.
John MVery helpful and friendly!!!!
Scotty SGreat customer service, thanks
Matt DGreat experience- the ladies working at the location were super-nice & helpful. A+
STEPHANIE JNothing extra that I can think of they were awesome!
Kelley LI will definitely use this again for any of my moving needs. Fast friendly service.
Stephanie HFirst experience renting from u haul… great people, very easy to do and I will definitely do it again when necessary(:
Robbi SInternet connection/Uhaul app functionality
Clarence SThere are no outside lights so if you have to leave your car there overnight I do not feel like it's very safe
Lanna CCheck in was easy and equipment was ready and staff installed the trailer.
Barbara MI have used this location twice in the last few weeks to move and the ladies that run the business are super nice and very helpful.
Wesley CThis is an average UHaul facility. Friendly people, but not a great building.
Lester BEfficient and helpful staff.
ROBERT MAlways friendly every time I come here
Hans CIf possible have someone there who can help with the return of the rental vehicle ,trailer or any other equipment on weekends.
Gustavo HSo surprised everything went so well. The people were great!
FLOYD SThis location was good, the problem is with the uhaul app, it sucks, kept shutting down on me and I couldn’t click to add some photos at drop off
RAFAEL MMake sure you have the equipment available for someone's reservation. Especially when the reservation was made well in advance and you call the customer the night before the pick up date confirming that you have it. And when you don't have the equipment that was confirmed, don't make your customers drive over an hour away to go pick up equipment that should have already been there. Additionally, uhaul should not confirm that certain vehicles fit on their auto transports when they really don't fit. Had to leave my vehicle across country due to uhaul's errors and were luck enough just to get our home moved due to all the errors.
Lydia BThey had internet issues and it took too long to check in
Gene BVery friendly staff.. very helpful
STACEY GVery friendly and helpful
STACEY GGreat team at Keepers in Ardmore!!!
Brad DThey were amazing. Between the tornadoes devasting our community and having to move in a same weekend they were accommodating helping and so nice. Thank you again so much
Brittany MTrailer was in dis repair. Light hanging off, extremely poor brakes
Gideon RI always enjoy the friendliness of the staff at keepers
Sean HThe only negative is that what UHAUL claims is a 6x12 open trailer with ramp actually is not. In order to drive an ATV or Mower onto the Trailer is cannot be wider then 59 inches (Less then 5 ft).
Andrew YExcellent staff!
Tommie HNada
Dung VEveryone was beyond kind and professional. I would absolutely recommend renting from this location.
Aaron PThey were very helpful and knowledgeable about the van size I needed.
Teresa SNo issues with the location or personnel at all. The return process was a bit of a hassle. I attempted to return my rental on the website and the site kept crashing and sending me to start over. Then when I tried to download the app it was saying I didn't have a rental.
Tyler EConvenient location with good parking and experienced customer service.
lee jHave a computer system
Dung VI had a very pleasant experience with this location and the staff was great and very friendly. ¡Gracias!
Billy BThe vehicle was below 2/9ths gas, and I was instructed to make sure I bring the vehicle back at 3/9ths. Essentially mathematically, I had to replace the gas I used, and then some. Not OK with this method.
Marcus BMaybe check to make sure the vehicles gas lines aren't cut. I'm also in the process suing.
Nicholas BNice folks. Glad I went there. There was a truck on a uhaul lot closer to me but he is never open and never returned my calls. Worked out ok though because the ladies at Keepers took great care of me.
Monty JCustomer service and overall experience was horrible
Phillip SEverything worked as expected. Only comment might be that the office itself is a little cluttered. But, friendly staff, equipment ready for use, and the transaction was handled flawlessly.
Dennis BService was excellent and efficient
Michael RNada
Rick WNothing I can think of.
Rick WI have used them several times and they are always very friendly and helpful. Highly recommend
William MThey did everything they could to make sure I had a pleasant experience. Above and beyond what was necessary.
Montana BAgain overall excellent experience. No problems notes.
John MThis is the location we typically do business with and they are wonderful, fully stocked, and take great care to make sure the trucks are in good working condition.
Robin C