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Todd A Harris jr
Customer Reviews for Keep it Clean Total Detailing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jeff was friendly, professional, knowledgeable and accommodating. His available stock was very good.
Margaret JonesI had a great experience. The gentleman that help me was kind and professional. It did not take long to receive the truck. I would use the service again and I would recommend the provider to anyone.
Inez HaleyVery friendly and helpful
Steve ZittleThe manager was very nice very professional I would recommend anyone to go there
Robert HicksHIGHLY RECOMMEND!! The gentleman running the show is very professional and Knowledgable. Made us at ease with the rental and worked with our crazy schedule!
PHOEBE WELCHVery good experience all the way around!
Raymond P RushtonU-haul does not deep dive into maintenance for there vehicles
Bobby Mayberry Jr.Our church our business in my family will always use this location. Thank you so much for being professional.
Joshua BuntonAssistance on a Holiday Weekend was fantastic. I have used this location now twice in the last month- friendly and great service
MARK BLOTTIEDon't understand why I was charged an extra 50$ foe cleaning when it wasn't dirty. Floor mats on driver side yeah a given. Dusty not mud. Back end was not covered in manure or anything of the sort. So why,why did I get a bill for cleaning up nothing?
PAUL SIGMONI took the truck back with more gas than I had when rented it I feel like I should have gotten a credit for the gas
Robert HicksVery nice and polite and helpful
darryl kleinI had a little trouble finding the box to drop off my key. Maybe better signage would help. Other than that, the process was easy.
Robert McCoyi returned my u-haul with the correct amount of gas & they still charged me $30 for 6 gallons of gas.
Charles StuckeyGreat people will rent again
William PedigoEverything went ok. I picked up my moving truck on 4/10/23 at 1pm. I dropped off the truck that night at 8pm in Statesville. But for the next day when I receive the receipt. I was charged an extra day. I dropped the truck off early and I was still charged an extra day.
Daryl WaitesVery Friendly
Rebecca WillardStaff not able to use computer to check in equipment. Office a mess. House entryway as office not professional. Smoking in office.
Ralph FryPerfect
Mary PettyWe had too turn truck in by 5. Before movers went back 4 hours. They were already closed at 4:30. I had too call A guy back and he was great ..talked us through a app. Too a drop box. We got it turn in. Woot!! I couldn't do it. My moving guys handled that. Thanks uhaul
Ricky WhiteThe service I received was excellent.
ALISA MILLERSunday morning drop off. I get it. No body there, but, I got a receipt by email later. They had a lot of equipment on the lot. I would probably go there if I needed something in the future.
Robert JordanRepresentative was friendly and helpful.
Peter VarvarisThe facility was a complete mess. I was asked to enter the establishment to complete rental forms but made attendant come outside on porch to process forms . The place smelt of cat an dog Pooh, it was nasty, someone needs to check it out. Never will I nor suggest anyone go there to rent. Keep It Clean Total Detailing is a disgusting title for this place.
David WrennBest Uhaul location I have been to. Great customer service.
morgan randolphTruck was making a noise but the guy at the desk said it was ok. The truck used 81.00 of gas to go 121 miles. That is way out of line with normal.
Allen ReavisExcellent help and assistance
Lourdes MaldonadoI filled up the tank to exactly the where it was before returning. even took a picture of the gas gauge. the person accepting the truck asked me to leave it and didn't even bother to check anything. after returning the truck there was a charge for three gallons of gas at 5.75 per gallon. how did he calculate 3 gallons. didn't even feel like talking to him as he is not the kind of person one can reason with. Just disgusting! people sinking to any lows to scam a buck.
Chinthaka LiyanageProvide the truck at the location that I rented instead of making me drive two hours and take off work because your system screwed up
Jerry JonesMy experience with this company was great. I could not find anything to say badly about them they are a set of understanding people. Great service!!
Ivy Smith LewinThis location is super messy and very dirty. The persons working there were very inefficient as it took forever to get the truck checked out. Uhaul should do an inspection of this facility and either fix it or close it. The worst uhaul location I have ever been in and I have rented quite a number over the years.
William ReeseA very friendly and helpful experience
Rhonda HorneI was moved from the original location that I scheduled without a warning. I had to drive an additional 30 minutes to go pick up my truck. Also, this place is fairly unclean.
Connor LivingstonDrop off was in a field, with the office/home located behind it. The manager came out to meet us and was very friendly and easygoing. Check in was super easy.
GEORGEFREDERICK MILBURN IIINa
Gina BakerJeff was nice and he helped me with my moving needs will go back for all my moving needs in the furture
JACOB COXThe owner of the establishment was awesome! His name is jeff!
Joseph HaggertyGreat folks to do business with. Very down to earth and friendly!
Meg HodgeI had to change the babies diaper that was sagging and nasty and his kids were fighting. The little girl was being very nasty to the other child. He couldn’t get my reservation done due to having to tend to the kids fighting. Not a very good business environment. If he sees this, you need to bust the youngest kids butt. I feel bad for the oldest daughter.
Lori BlackRead earlier assessment!
Sandy SigmonDrop off at this location was pleasant, however the original drop off sight 2329 Davie ave. Statesville NC was a nightmare, the man who runs it was rude and should not represent your company, he told us in part to F off
Bill AustinReturn location AMAZING!!!!
Heather Campbellvery nice and helpful
KEN FOXAAA+++++++++++++++++++++++++++
RAY WOODCOCKSuper as always!!!
KEN FOXAlways great with these folks
KEN FOXJEFF AND JENNIFER TREATED US LIKE FAMILY I WILL NEVER USE A DIFFERENT LOT AGAIN I'LL BE A LIFETIME CUSTOMER THANK YOU GUYS SO MUCH
DANEL LAMBERTVery satisfied 10 Stars service...
VICTOR WILFREDOEmployees should wear masks during the pandemic. The office is cluttered and doesn't look very professional. That being said, I got what I needed quickly and very conveniently and would use them again.
ALLEN EDWARDS