Customer Reviews for Keep it Clean Total Detailing
(U-Haul Neighborhood Dealer)

227 reviews

132 Modular Dr   Statesville, NC 28625

(704) 253-4673

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: 2 pm–6 pm

Services at this Location:

Contact Us

(704) 253-4673

132 Modular Dr
Statesville, NC 28625

Services at this Location:

Office Hours

  • Mon-Tue: 9 am–5 pm
  • Wed: Closed
  • Thur-Sat: 9 am–5 pm
  • Sun: 2 pm–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Todd A Harris jr 
Rating:
5.0

Jeff was friendly, professional, knowledgeable and accommodating. His available stock was very good.

Margaret Jones 
Rating:
5.0

I had a great experience. The gentleman that help me was kind and professional. It did not take long to receive the truck. I would use the service again and I would recommend the provider to anyone.

Inez Haley 
Rating:
5.0

Customer did not leave a comment.

Carol Hiott 
Rating:
4.0

Customer did not leave a comment.

Betty Amodio 
Rating:
5.0

Customer did not leave a comment.

Carlos Loaiza 
Rating:
5.0

Very friendly and helpful

Steve Zittle 
Rating:
5.0

Customer did not leave a comment.

DAVID RICKERT 
Rating:
5.0

The manager was very nice very professional I would recommend anyone to go there

Robert Hicks 
Rating:
5.0

HIGHLY RECOMMEND!! The gentleman running the show is very professional and Knowledgable. Made us at ease with the rental and worked with our crazy schedule!

PHOEBE WELCH 
Rating:
5.0

Customer did not leave a comment.

Mark Alley 
Rating:
5.0

Customer did not leave a comment.

Tarshia Wilson 
Rating:
4.0

Customer did not leave a comment.

Matthew Foster 
Rating:
5.0

Customer did not leave a comment.

Gary Autrey 
Rating:
5.0

Customer did not leave a comment.

Scott Orr 
Rating:
5.0

Very good experience all the way around!

Raymond P Rushton 
Rating:
4.0

U-haul does not deep dive into maintenance for there vehicles

Bobby Mayberry Jr. 
Rating:
5.0

Customer did not leave a comment.

Robert McNeely 
Rating:
5.0

Customer did not leave a comment.

Robert McNeely 
Rating:
5.0

Our church our business in my family will always use this location. Thank you so much for being professional.

Joshua Bunton 
Rating:
5.0

Customer did not leave a comment.

Michael Ormont 
Rating:
5.0

Assistance on a Holiday Weekend was fantastic. I have used this location now twice in the last month- friendly and great service

MARK BLOTTIE 
Rating:
5.0

Don't understand why I was charged an extra 50$ foe cleaning when it wasn't dirty. Floor mats on driver side yeah a given. Dusty not mud. Back end was not covered in manure or anything of the sort. So why,why did I get a bill for cleaning up nothing?

PAUL SIGMON 
Rating:
5.0

Customer did not leave a comment.

david motromi 
Rating:
3.0

I took the truck back with more gas than I had when rented it I feel like I should have gotten a credit for the gas

Robert Hicks 
Rating:
5.0

Very nice and polite and helpful

darryl klein 
Rating:
5.0

I had a little trouble finding the box to drop off my key. Maybe better signage would help. Other than that, the process was easy.

Robert McCoy 
Rating:
3.0

i returned my u-haul with the correct amount of gas & they still charged me $30 for 6 gallons of gas.

Charles Stuckey 
Rating:
5.0

Customer did not leave a comment.

Amy Poirier 
Rating:
5.0

Great people will rent again

William Pedigo 
Rating:
5.0

Everything went ok. I picked up my moving truck on 4/10/23 at 1pm. I dropped off the truck that night at 8pm in Statesville. But for the next day when I receive the receipt. I was charged an extra day. I dropped the truck off early and I was still charged an extra day.

Daryl Waites 
Rating:
5.0

Customer did not leave a comment.

sharon miller 
Rating:
5.0

Customer did not leave a comment.

Terry Joyner 
Rating:
3.0

Customer did not leave a comment.

Marilyn Sales 
Rating:
5.0

Customer did not leave a comment.

gail hall 
Rating:
5.0

Very Friendly

Rebecca Willard 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Ramsey 
Rating:
4.0

Customer did not leave a comment.

John Black 
Rating:
3.0

Customer did not leave a comment.

Ronald Sachse 
Rating:
1.0

Staff not able to use computer to check in equipment. Office a mess. House entryway as office not professional. Smoking in office.

Ralph Fry 
Rating:
5.0

Perfect

Mary Petty 
Rating:
3.0

We had too turn truck in by 5. Before movers went back 4 hours. They were already closed at 4:30. I had too call A guy back and he was great ..talked us through a app. Too a drop box. We got it turn in. Woot!! I couldn't do it. My moving guys handled that. Thanks uhaul

Ricky White 
Rating:
5.0

The service I received was excellent.

ALISA MILLER 
Rating:
5.0

Customer did not leave a comment.

Juan Gomez 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Vance 
Rating:
4.0

Sunday morning drop off. I get it. No body there, but, I got a receipt by email later. They had a lot of equipment on the lot. I would probably go there if I needed something in the future.

Robert Jordan 
Rating:
4.0

Representative was friendly and helpful.

Peter Varvaris 
Rating:
5.0

Customer did not leave a comment.

John Brown 
Rating:
3.0

Customer did not leave a comment.

Britteny Holbrook 
Rating:
4.0

Customer did not leave a comment.

David Heiberger 
Rating:
1.0

The facility was a complete mess. I was asked to enter the establishment to complete rental forms but made attendant come outside on porch to process forms . The place smelt of cat an dog Pooh, it was nasty, someone needs to check it out. Never will I nor suggest anyone go there to rent. Keep It Clean Total Detailing is a disgusting title for this place.

David Wrenn 
Rating:
5.0

Best Uhaul location I have been to. Great customer service.

morgan randolph 
Rating:
5.0

Customer did not leave a comment.

Robert Rhodes 
Rating:
3.0

Truck was making a noise but the guy at the desk said it was ok. The truck used 81.00 of gas to go 121 miles. That is way out of line with normal.

Allen Reavis 
Rating:
4.0

Customer did not leave a comment.

Matthew Ballard 
Rating:
3.0

Customer did not leave a comment.

Sandra Ross 
Rating:
2.0

Customer did not leave a comment.

Stephen Jones 
Rating:
5.0

Excellent help and assistance

Lourdes Maldonado 
Rating:
5.0

Customer did not leave a comment.

Anthony Downs 
Rating:
1.0

I filled up the tank to exactly the where it was before returning. even took a picture of the gas gauge. the person accepting the truck asked me to leave it and didn't even bother to check anything. after returning the truck there was a charge for three gallons of gas at 5.75 per gallon. how did he calculate 3 gallons. didn't even feel like talking to him as he is not the kind of person one can reason with. Just disgusting! people sinking to any lows to scam a buck.

Chinthaka Liyanage 
Rating:
1.0

Provide the truck at the location that I rented instead of making me drive two hours and take off work because your system screwed up

Jerry Jones 
Rating:
2.0

Customer did not leave a comment.

Bradley Hagerlugo 
Rating:
5.0

Customer did not leave a comment.

Lee Fischer 
Rating:
5.0

Customer did not leave a comment.

Lexus Hector-Smith 
Rating:
5.0

My experience with this company was great. I could not find anything to say badly about them they are a set of understanding people. Great service!!

Ivy Smith Lewin 
Rating:
1.0

This location is super messy and very dirty. The persons working there were very inefficient as it took forever to get the truck checked out. Uhaul should do an inspection of this facility and either fix it or close it. The worst uhaul location I have ever been in and I have rented quite a number over the years.

William Reese 
Rating:
5.0

A very friendly and helpful experience

Rhonda Horne 
Rating:
5.0

Customer did not leave a comment.

KATHYLEE MILBURN 
Rating:
1.0

I was moved from the original location that I scheduled without a warning. I had to drive an additional 30 minutes to go pick up my truck. Also, this place is fairly unclean.

Connor Livingston 
Rating:
5.0

Customer did not leave a comment.

LATOYA HARRIS 
Rating:
4.0

Drop off was in a field, with the office/home located behind it. The manager came out to meet us and was very friendly and easygoing. Check in was super easy.

GEORGEFREDERICK MILBURN III 
Rating:
3.0

Na

Gina Baker 
Rating:
4.0

Customer did not leave a comment.

Patti West 
Rating:
5.0

Customer did not leave a comment.

Shauna Sloan 
Rating:
5.0

Customer did not leave a comment.

William Goforth 
Rating:
5.0

Jeff was nice and he helped me with my moving needs will go back for all my moving needs in the furture

JACOB COX 
Rating:
1.0

Customer did not leave a comment.

Allison Greene Simmons 
Rating:
5.0

Customer did not leave a comment.

Jon Dunn 
Rating:
5.0

The owner of the establishment was awesome! His name is jeff!

Joseph Haggerty 
Rating:
5.0

Great folks to do business with. Very down to earth and friendly!

Meg Hodge 
Rating:
1.0

I had to change the babies diaper that was sagging and nasty and his kids were fighting. The little girl was being very nasty to the other child. He couldn’t get my reservation done due to having to tend to the kids fighting. Not a very good business environment. If he sees this, you need to bust the youngest kids butt. I feel bad for the oldest daughter.

Lori Black 
Rating:
5.0

Customer did not leave a comment.

Amilkar Martinez 
Rating:
5.0

Customer did not leave a comment.

DANIEL YANG 
Rating:
1.0

Read earlier assessment!

Sandy Sigmon 
Rating:
5.0

Drop off at this location was pleasant, however the original drop off sight 2329 Davie ave. Statesville NC was a nightmare, the man who runs it was rude and should not represent your company, he told us in part to F off

Bill Austin 
Rating:
5.0

Return location AMAZING!!!!

Heather Campbell 
Rating:
5.0

very nice and helpful

KEN FOX 
Rating:
5.0

Customer did not leave a comment.

dale HESS 
Rating:
5.0

AAA+++++++++++++++++++++++++++

RAY WOODCOCK 
Rating:
5.0

Customer did not leave a comment.

Kevin Cooke 
Rating:
5.0

Super as always!!!

KEN FOX 
Rating:
5.0

Always great with these folks

KEN FOX 
Rating:
5.0

JEFF AND JENNIFER TREATED US LIKE FAMILY I WILL NEVER USE A DIFFERENT LOT AGAIN I'LL BE A LIFETIME CUSTOMER THANK YOU GUYS SO MUCH

DANEL LAMBERT 
Rating:
3.0

Customer did not leave a comment.

travis holbrook 
Rating:
4.0

Customer did not leave a comment.

Daniel Fortman 
Rating:
5.0

Very satisfied 10 Stars service...

VICTOR WILFREDO 
Rating:
5.0

Customer did not leave a comment.

KEN FOX 
Rating:
3.0

Employees should wear masks during the pandemic. The office is cluttered and doesn't look very professional. That being said, I got what I needed quickly and very conveniently and would use them again.

ALLEN EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Michele Mason 
Rating:
3.0

Customer did not leave a comment.

Grant Evans 
No reviews have been submitted for this location.

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