Super as always!!!KEN F.
Customer Reviews for Keep it Clean Total Detailing
(Distribuidor de U-Haul del vecindario)
Statesville, NC 28625
Services at this Location:
- Lun. - sáb.: 9 a. m. - 5 p. m.
- Dom.: 2 p. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Always great with these folksKEN F.
JEFF AND JENNIFER TREATED US LIKE FAMILY I WILL NEVER USE A DIFFERENT LOT AGAIN I'LL BE A LIFETIME CUSTOMER THANK YOU GUYS SO MUCHDANEL L.
El cliente no dejó un comentario.travis H.
El cliente no dejó un comentario.Daniel F.
Very satisfied 10 Stars service...VICTOR W.
El cliente no dejó un comentario.KEN F.
Employees should wear masks during the pandemic. The office is cluttered and doesn't look very professional. That being said, I got what I needed quickly and very conveniently and would use them again.ALLEN E.
El cliente no dejó un comentario.Michele M.
El cliente no dejó un comentario.Grant E.
Gas leak from UhaulTonya T.
The man who runs the place was nice and assured us just handing off the keys was fine without doing anything else which we thought was odd. Then sure enough instead of showing us as checked in at 9:10a when we were there, U-Haul corporate called me asking when we'd return the truck in the afternoon, then I called the drop off location and asked the man and he assured me it was no problem and he'd correct it. Then the next morning we've been charged an extra day because he put that we checked in at 2:45am. Just a lot of trouble between pick up and drop off with u haul. Will likely go with another company to have a more streamlined experience.TYLER J.
Great service! Friendly and well preparedTreon A.
The people who helped me were very friendly and helpful. The office was a mess and not very professional.Diane E.
El cliente no dejó un comentario.LESLIE M.
Great service and helped us out with a last minute need.Sarah W.
El cliente no dejó un comentario.Tristan C.
El cliente no dejó un comentario.David L.
Truck had old rugs in the passenger seat with dog poop on them. Rented on a Sunday around 2pm and ask what time we needed to rent on Tuesday (the day we were moving) I was told as long as it was before 9pm I wouldn't be charged any extra. Jeff charged us for another day and blamed on Uhaul corporate. Very unprofessional. I wouldn't recommend renting from this place. Check out took 1 hour. Machine wouldn't take my 1st card which I just used and was accepted. Gave another card which he took another picture of. Just a very uneasy feeling the entire time.Amy L.
Easy to return however dirty and awkward inside. Was told to call the 800 number regarding problems rather than help in person.Connie Y.
El cliente no dejó un comentario.STEVEN T.
El cliente no dejó un comentario.Cynthia R.
I was well pleased with the service.Mary M.
excellent customer serviceSheri S.
The was extremely helpful and professional, Thanks for excellent service.Rodney J.
Nothing that I seen. ThanksRandall B.
Everything was greatKathryn S.
El cliente no dejó un comentario.Labreia W.
Have more signage to show where to park and come to the officeChristopher H.
Only thing wrong is i was charged 2217.58 for a 800 dollar billTim M.
El cliente no dejó un comentario.Dan B.
El cliente no dejó un comentario.Rachel S.
Box tuck had not been swept out. Leaves and cigarette butts On floor. Guarantee you if I had turned it in like that I would have been charged cleaning fee.Mona R.
El cliente no dejó un comentario.Patrick D.
Again I was told he was going to make sure i received my 25.00 credit. he didn't do anything. and when i called back he said he couldn't do anything. Why tell me you can when you can't?MELISSA A.
El cliente no dejó un comentario.Heather W.
El cliente no dejó un comentario.ALLRN CRANLSHAW C.
El cliente no dejó un comentario.Jonathan A.
Service was fast and friendly. No hassles and no up-sale harassment.Laurel C.
Drop off was in a corn field. Had a line of 26' trucks. EZ to park in field by lane. It was closed. We did self drop, but still had to call return in because we couldn't access all screens to ck in. It worked out ok. Uhaul drop was 0.9 mi from new house.Patrick M.
This wasn't even the place we were supposed to pick up the trailer they called the day before and changed location and time. It was a shed in a fieldRichard S.
El cliente no dejó un comentario.jill S.
Jeff and his wife were wonderful!Rocio M.
El cliente no dejó un comentario.Baxter H.
Everyone was nice.Jackie H.
They are so nice , and I would use them again. 5 starKAREN M.
Very nice, friendly and pleasant service.Diane C.
The gentleman was more than freindly and very helpfulnora G.
El cliente no dejó un comentario.jill S.
Excellent service. Truck was waiting on us with the car hauler already hooked up to the truck. I would definitely recommend this uhaul facility.Stephen C.
El cliente no dejó un comentario.GREG L.
Blake at uhaul Statesville is great.Robbin B.
El cliente no dejó un comentario.Guilford J.
El cliente no dejó un comentario.Shelia I.
Never recommend this location or Haul at this time. They work out of a utility shed that they sell. It is like 12X20.They were leaving as I pulled up, said drop if off by the other units..... and drive off. U haul is way better than this fly by nigh operation..... not friendly and not helpful. Not sure they know what customer service is...â€¦ I need a receipt, who do I speak to about that as they were NO HELP!chuck S.
It was raining. The entire lot was a mud pit due to rain and it being only grass. One big rental truck was stuck in the mud. I was afraid of getting stuck or falling down in the mud myself. The lot needs gravel, if not paving. The lot manager was determined to get me the trailer I rented online no matter what. He physically pulled the trailer up an incline, through the mud, falling badly into the mud at one point, but did not stop until my rental trailer was attached to my hitch and I was underway. HE WENT WELL ABOVE AND BEYOND WHAT WAS EXPECTED UNDER THE CIRCUMSTANCES AND CONDITIONS ON THE LOT THAT DAY. He was very cordial and apologetic. I will gladly go back there if the lot is paved or graveled, otherwise no.Robert T.
Personal amableRobert H.
Wrong location for drop off one hour and 10 minutes away from where I was at.Theodore S.
Great Customer serviceBruce K.
El cliente no dejó un comentario.thomas P.
Everything was excellent for meTodd A.
El cliente no dejó un comentario.Luis D.
El cliente no dejó un comentario.CHARLES S.
El cliente no dejó un comentario.KEVIN B.
The gentleman that helped me was friendly, helpful, and very efficient. I really appreciated his help and how quickly he took care of my trailer rental. The location itself was pretty rough though.Todd G.
Very friendly and quickTHOMAS C.
Very helpful!Stan H.
The service was great, the truck did exactly what we expected. The truck drove good and was gasoline friendly. I would certainly us this service and location again.RAY-NELL P.
El cliente no dejó un comentario.David S.
Staff was excellent and friendly. 5star locationDavid A.
To start the battery was completely dead took 10 minutes to get it to jump start. Truck and trailer had a lot of damage and the man got mad and kissy cause I made him mark all of it..I pointed out the water in the passengers head light he said it out out it condinsation but out of 4 trucks it was the only one with water..he said it's working it will be fine..got on intersate and the headlight blew...he acted like he didn't want to do what was needed to rent the truck like I was to pickyPamela P.
Outside posting in huge letters was "open 7 days 10 to 5", however, when bringing back the vehicle on Sunday at 10am, they were closed. We were informed later that they open at noon on Sunday. This required two trips to return the trailer.Charles R.
The young man that helped me was amazing and so helpful..will go back to them if i need uhale again ..TABATHA M.
Was awesome friendly and more helpful than we have ever gotten at uhaul. Thank you so muchNicole P.
El cliente no dejó un comentario.TAYLOR W.
El cliente no dejó un comentario.LaTasha J.
First I had ordered a utility trailer and we went to get it and it wasnt there. Showed up 30min later and it was a cargo trailer. They didnt have a utility trailer but it was listed on uhaul site . I called uhaul customer service and was put on hold 20min. I got mad and just hung up. I will not ever use again after this. Made life way more diffcult for us. I asked for refund and thats when i was put on hold and left there.Megan M.
El cliente no dejó un comentario.DANIEL L.
Pick up had cig butts in ash tray. And smoked inside buildingSHAWN S.
Customer service was one of the best I've experienced, staff was extremely friendly and made the experience all the betteranthony V.
The paper said the fuel gauge was full but when i got in the truck it was only 3/4 of the way full so i ended up having to put an extra 8 or 9 gallon in the truck before returning it. I thought maybe there was something wrong with thr gauge but the gauge was fine the truck just wasnt full when i got it. Everything else was good though.Travis R.
El cliente no dejó un comentario.Todd C.
El cliente no dejó un comentario.Christopher B.
El cliente no dejó un comentario.Craig H.
rt side windshiel wiper noiseyJAMAL K.
El cliente no dejó un comentario.BRADLEY M.
Great experienceEDWARD F.
El cliente no dejó un comentario.Parker D.
I LOVE THEM GUYSJeff B.
El cliente no dejó un comentario.CURTIS M.
El cliente no dejó un comentario.Andrew S.
Nothing; everything was perfect.Mary M.
El cliente no dejó un comentario.Jack M.
Went goodCODY D.
Originally scheduled for drop off at other yard. I specifically asked if this yard was open and was told it didn't have to be. Problem was when we got there it was fenced and locked. 30 minutes and 4 agents later we were given an alternate drop site.....really poor service and info.Phillip M.
Keep up the good work! !!JOE L.
Great Service from Blake. Helping customers to make sure we have no questions of how to operate truck and towing equipment.OSCAR T.
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