I had a little trouble opening the box with the key in it. Maybe some instructions on how to open it after you get the code
David R.
Customer Reviews for KC Hammonds Building Solutions
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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I would recommend the location for convenience, the man who helped me was professional, and helpful. The building itself, left a lot to be desired! Not a clean, or inviting location.
Nicola S.The mobile pick up gets frustrating when the website doesn't work correctly.
Adam S.Service was great. Very pleasant and helpful.
David H.Jim was extremely professional and easy to work with.
Brian T.The office was smoky and a mess. Very odd hours, definately a part time business and no moving supplies. The gentleman though was very nice and helpful.
Thomas W.Inside of truck cab was left dirty, no dolly which I paid for. And the gas was barely over a 1/4 of a tank when I took it.
David M.KC Hammonds is very professional and easy to work with.
James W.hours of availability, cleanliness
TANYA M.The gentleman was very kind, but the office space was very cluttered and dirty with an odd smell. The gentleman behind the counter was also very dirty and unkempt in appearance. This made for an unprofessional interaction
KEARA B.This is my first time ever renting a uhaul and I have to say that it was a great experience. Staff was friendly and very attentive. Answered all of my questions and was very helpful upon returning the uhaul. Highly recommend!
Paula W.Piss poor
Stephen B.Online site is terrible we had many issues with it for pick up and drop off and there was another couple there having same problems between us and the other couple we had hours of phone calls on hold and trying to figure out the app
Joseph J.Explain the mobile check in and out is still a lengthy multi step process that is susceptible to technical difficulties that may negatively impact you if you have specific times constraints. It is not full proof. Wait times for automated assistance is excessive.
Ken C.Every thing was good, except for the ramp tailgate was twiquid and the pin wouldn't line up to lock the ramp on both sides. The man working there was very helpful and he reminded me of Johnny cash, so that was cool. Everything pretty much whent excellent and I will definitely come back. Gracias
MATTHEW W.Awesome guy and got me in and out very quickly.
DYLAN H.Check in was perfect and quick. Everything went smoothly and the owner was wonderful.
Maria D.The guy who helped us hook up the trailer and get us on the road. Not a lot of things move fast in a small town but this guy got us going. ¡Gracias!
Jeremy G.Make the location more appealing to the eye.
Rayford H.Ken was a tremendous help and very polite. His location was clean and well organized. Will definitely use again.
James B.Easy to pick up
Michael G.The location and the man I dealt with was great. It was the fact that none of the company representatives informed me that if you pay cash you get charged more which meant that i didn't have enough money. Mind you I asked the representative if it was okay to pay with cash and she said yes but didnt inform me I was to pay a little less than double the average price. Didnt know I would ever be punished for using cash even though my credit card was on file for "insurance " never been more mad in my life
catherine F.overall great experience. Had everything we needed. Will definately use again.
Al B.