Customer Reviews for KC Autos
(U-Haul Neighborhood Dealer)

119 reviews

1314 Farmer Rd   Conyers, GA 30012

(678) 374-4004

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(678) 374-4004

1314 Farmer Rd
Conyers, GA 30012

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ashley p 
Rating:
5.0

The representative was very nice and patient with me. Everything was perfect.

christina c 
Rating:
3.0

Customer did not leave a comment.

danielle j 
Rating:
4.0

Customer did not leave a comment.

coretta r 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
3.0

Customer did not leave a comment.

Lori C 
Rating:
5.0

Moving can be so tiring and definitely complicated 🤦🏽‍♀️ ( If it’s up to me, I would just throw everything away lol ) Seriously, But I had the pleasure of meeting Such a great businessman with high spirit and a passion for what he does , which made my family and I experience with such a last-minute move so smooth. Our first encounter was So good when we had to get another truck the next day , it was an no-brainer to go here. Thank you 🙏🏾 10/10 .

melissa M 
Rating:
5.0

Customer did not leave a comment.

Dan K 
Rating:
5.0

Lady at pickup was very nice and professional. Equipment was in good working condition. Thanks

Barton B 
Rating:
5.0

Customer did not leave a comment.

Candice B 
Rating:
5.0

All is good

Edward B 
Rating:
4.0

I brought the truck back Wednesday night (May 8, 2024) ant approximately 10pm and I got a call Friday May 10, 2024 enquiring about the truck. There are cameras and the key was dropped in the box. Why did someone not know that? I am not happy about that!☹️

Coreen W 
Rating:
5.0

Customer did not leave a comment.

CAROLYN B 
Rating:
3.0

Customer did not leave a comment.

QUINTIS M 
Rating:
5.0

Customer did not leave a comment.

Candice B 
Rating:
5.0

Customer did not leave a comment.

DARRIN R 
Rating:
5.0

Exceptional customer service. Keep up the GREAT Work 👍.

roy p 
Rating:
5.0

Customer did not leave a comment.

WESLEY M 
Rating:
5.0

Customer did not leave a comment.

Antonio S 
Rating:
5.0

Great service and friendly staff, would defiantly recommend this location to friends and family, thank you

Rodney B 
Rating:
3.0

There was a slight hiccup during the pick-up process but I was quickly rectified and I was Very pleased with the outcome 😀

Scott W 
Rating:
5.0

Customer did not leave a comment.

Alina H 
Rating:
5.0

Great service!

Char L 
Rating:
5.0

Customer did not leave a comment.

Randy H 
Rating:
5.0

I AM SO THANKFUL THAT I CHOSE THIS LOCATION TO RENT A 15 FOOT DRIVEABLE TRUCK. I DROVE THIS TRUCK BY MYSELF TO Lake Erie Ohio. Never once did this truck let me down. I am a 75 years old woman and I was perfectly safe the entire time, through snow and ice. This is an AWESOME company, the owner is WONDERFUL.

ANNETTE B 
Rating:
5.0

Great customer service

LESLIE H 
Rating:
5.0

Great customer service.

BARRY F 
Rating:
1.0

I received horrible customer service and I will never rent from KC Autos again.

Rosie S 
Rating:
5.0

The van ran really bad, but it was clean

Adrian T 
Rating:
5.0

Customer did not leave a comment.

york m 
Rating:
5.0

Customer did not leave a comment.

calvin b 
Rating:
5.0

Customer did not leave a comment.

Luke D 
Rating:
5.0

Customer did not leave a comment.

CORA F 
Rating:
5.0

Customer did not leave a comment.

Tiffany S 
Rating:
5.0

Customer did not leave a comment.

Antwan W 
Rating:
5.0

Thanks

Ackeem B 
Rating:
5.0

Customer did not leave a comment.

Deborah B 
Rating:
5.0

Customer did not leave a comment.

Candice B 
Rating:
5.0

Great Service above and beyond!

Jameel S 
Rating:
5.0

Customer did not leave a comment.

Delroy H 
Rating:
5.0

Customer did not leave a comment.

Tydram S 
Rating:
5.0

Customer did not leave a comment.

JONATHAN C 
Rating:
5.0

Customer did not leave a comment.

Harold W 
Rating:
5.0

They are always nice and ready to help

LAKEVA S 
Rating:
3.0

The trick i rented had sooooo many ants that kept crawling EVERYWERE including ON ME

migon h 
Rating:
5.0

Maybe wash their car while they’re gone? Bake them a cake? I can’t see anything done better or made easier than calling U-Haul when I need a rental. A cake is the only way to improve.

Matthew M 
Rating:
5.0

Customer did not leave a comment.

Timothy C 
Rating:
5.0

Excellent customer service

Ashley P 
Rating:
5.0

Service was excellent and efficient. the representative was courteous and helpful even in the rain.

Ashley P 
Rating:
3.0

The gentleman that assisted me was kind, helpful and prompt. :)

brandis m 
Rating:
3.0

Customer did not leave a comment.

cc c 
Rating:
5.0

Customer did not leave a comment.

GREGORY M 
Rating:
2.0

open on time.

Linda M 
Rating:
5.0

Excellent Customer Service

CRAIG B 
Rating:
5.0

Everything went well, nothing to improve at this time as this was my first time using this location.

KATRINA J 
Rating:
5.0

Customer did not leave a comment.

Peter G 
Rating:
5.0

Customer did not leave a comment.

Morgan P 
Rating:
5.0

Customer did not leave a comment.

Taketiza S 
Rating:
4.0

The additional equipment we requested wasn't on the truck (dolly). Please make sure all the equipment that was paid for is available.

Adeola O 
Rating:
5.0

Customer did not leave a comment.

Tracey C 
Rating:
5.0

Customer did not leave a comment.

Willie R 
Rating:
5.0

The owner goes out of his way to ensure a good customer experience.

Jerrika H 
Rating:
5.0

Customer did not leave a comment.

NAKITA P 
Rating:
5.0

Customer did not leave a comment.

Regina H 
Rating:
5.0

Second time in week and my rental was smooth and outstanding this location really take care of there customers

Antwan W 
Rating:
4.0

The truck was nice and well cleaned but the emergency break was not releasing for some reason I had to take my personal flash light and tuck under e brake so it would release and stop the aggravating noise but other than that I will be back this weekend for another rental to move other half of my house😎

Antwan W 
Rating:
5.0

Customer did not leave a comment.

Najeeb S 
Rating:
5.0

Customer did not leave a comment.

Chaddrick B 
Rating:
5.0

Customer service was awesome, they made me feel at home. Process was fast and easy. No complications

ceaira b 
Rating:
5.0

The employee service exceeded my expectations.

edwinj m 
Rating:
5.0

Customer did not leave a comment.

armel m 
Rating:
5.0

Customer did not leave a comment.

deborah w 
Rating:
4.0

Customer did not leave a comment.

Zavada M 
Rating:
5.0

Make your prices a little cheaper

delano P 
Rating:
5.0

Customer did not leave a comment.

Una H 
Rating:
5.0

I had a great experience today at the U-Haul on Farmers Road. I was greeted with the warm hello and all my questions were answered very professionally. I would definitely rent from here in the future and tell friends and family about my experience.

naomi w 
Rating:
5.0

Customer did not leave a comment.

Craig C 
Rating:
2.0

Customer did not leave a comment.

Jamila V 
Rating:
5.0

Great experience! Will use them again.

Reginald R 
Rating:
5.0

The host was attentive and friendly. Proactive in assisting with equipment handling and forthcoming with answers to questions posed. 2 thumbs up 👍 👍

Antonio M 
Rating:
5.0

Customer did not leave a comment.

VERNICE S 
Rating:
5.0

I don't think there is nothing you can do to improve for the next customer. This was a small family owned business. The mom and son were genuinely sincere. The customer service was excellent. I felt right at home. I rented the 26 ft truck. It was old and beat up but it got the job done. I got to my destination and back safely and comfortably.

Taquela P 
Rating:
1.0

The first place I went to they could not find the keys to the truck which turn into me spendingn6 hours of my time finding another location to get a turck

Nicholas M 
Rating:
3.0

Customer did not leave a comment.

Patricia B 
Rating:
4.0

Have more supplies for moving

Edward M 
Rating:
5.0

The experience was awesome, I would recommend everyone to do Business with this place... Thank you so much !

Charmaine A 
Rating:
5.0

Customer did not leave a comment.

Andrea D 
Rating:
5.0

Nothing The experience was excellent it was off the chain when I need a another uhaul I sure will be coming here

sabrena r 
Rating:
5.0

Great customer service ,, no issues Our original location was out of trucks so this was our other option location

Tamika B 
Rating:
5.0

Customer did not leave a comment.

Malcolm R 
Rating:
5.0

Customer did not leave a comment.

Renee L 
Rating:
3.0

The vehicle has a lot of weathering (peeling paint, etc). The tire pressure light was on and the “service tire pressure sensor” message was displayed when I picked it up, but I was told “don’t worry, it always says that, you’ll be fine”. Also, I was never informed my pickup location was changed, in fact never even got a confirmation text or email after I booked it online. That said the lady at the location was very kind and friendly.

jOSH G 
Rating:
5.0

Nothing, everything went well

Timmothy W 
Rating:
5.0

The gentlemen was professional and polite.

Torre B 
Rating:
3.0

I was not aware of the phone check in procedure. I did take photos for my records to make sure nothing was additionally charged. The tire pressure sensor was triggered and was on the whole time. Luckily I have delt with that issue in my personal truck and knew how to handle it. I wish there was a in town flat rate move that didn’t charge $.79 per mile. I would have used the truck more.

Jason B 
Rating:
5.0

Customer did not leave a comment.

Pamela A 
Rating:
5.0

He did a great job

Devan O 
Rating:
4.0

Customer did not leave a comment.

REYNALDO S 
Rating:
5.0

Customer did not leave a comment.

VINCENT B 
Rating:
5.0

Customer did not leave a comment.

Jaylon S 
No reviews have been submitted for this location.

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