Customer Reviews for Katy Feed & Tack
(U-Haul Neighborhood Dealer)

557 reviews

4650 Katy Hockley Cut Off Rd   Katy, TX 77493

(281) 698-3862

Office Hours

  • Mon-Sat: 7 am–5:30 pm
  • Sun: 12 pm–3:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(281) 698-3862

4650 Katy Hockley Cut Off Rd
Katy, TX 77493

Services at this Location:

Office Hours

  • Mon-Sat: 7 am–5:30 pm
  • Sun: 12 pm–3:30 pm
Special Operating Hours
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Peter Aziz 
Rating:
5.0

Everything was great..

William Davis 
Rating:
5.0

Customer did not leave a comment.

Canetra Bradford 
Rating:
5.0

Very kind , they helped me at all that I needed

Arnaldo Guerrero 
Rating:
5.0

Nothing. The staff was very informative and knowledgeable about the equipment. Very polite and walked me through the return on the other end of the rental.

FLOYD BECKENDORFF 
Rating:
5.0

Customer did not leave a comment.

Harvey McArthur 
Rating:
5.0

Customer did not leave a comment.

Hesham Attia 
Rating:
5.0

Customer did not leave a comment.

deandreus Peterson 
Rating:
5.0

Great customer service!! Thanks

RONALD RICHARDS 
Rating:
5.0

Customer did not leave a comment.

Claude Bankston 
Rating:
4.0

Convenient and always pleasant.

Marvin Ken Stoll 
Rating:
5.0

This location is by far the best place around me to rent a U-Haul. The owner/operator is amazing and I will use them again. Easy to rent and was on the road in no time.

Chad Parsons 
Rating:
5.0

Customer did not leave a comment.

Michael Nealy 
Rating:
5.0

Continue your customer service that you are already doing so well. Very friendly place everyone greets you.

Gilbert picquet 
Rating:
5.0

The gentleman that assisted me provided excellent customer service, and the vehicle was is great condition. Thank you!

Valdemar Garza 
Rating:
5.0

Very helpful. Thanks.

Mikal West 
Rating:
5.0

Customer did not leave a comment.

Jereco Corpuz 
Rating:
4.0

Customer did not leave a comment.

John Calloway 
Rating:
5.0

This location was very friendly, helpful, and great to work with!! We will definitely use them again in the future!

Michael Keith 
Rating:
5.0

First time renting here and I'll probably be back

Mary Taylor 
Rating:
4.0

The staff at Katy Feed and Tack was very helpful.

Robert Camacho 
Rating:
5.0

Customer did not leave a comment.

Denisha Roy 
Rating:
5.0

Customer did not leave a comment.

Haley Scheunemann 
Rating:
5.0

Owner/Operator was a lot of fun and very courteous!! Would definitely rent again from there.

Elijah George 
Rating:
5.0

Customer did not leave a comment.

Rusty Adams 
Rating:
5.0

Very friendly people and very helpful.

Rusty Adams 
Rating:
5.0

Customer did not leave a comment.

Melissa Eubanks 
Rating:
5.0

Always polite and professional

Bryan Bayles 
Rating:
4.0

Costumer service was great

jackeline simonds 
Rating:
5.0

Customer did not leave a comment.

Daniel Nieto 
Rating:
5.0

Customer did not leave a comment.

Chantey QUINTEROS 
Rating:
5.0

The service and folks were amazing.

Daniel Finklea 
Rating:
3.0

Customer did not leave a comment.

Tavia Bradford 
Rating:
5.0

Exceptional service. Hands down best uhaul renting experience.

Michael Jenkins 
Rating:
5.0

Customer did not leave a comment.

ANGELICA LONG 
Rating:
5.0

Customer did not leave a comment.

Rick Intrau 
Rating:
5.0

Customer did not leave a comment.

John c Marshall 
Rating:
5.0

Exelente atencion.

Roberto Quiroz 
Rating:
5.0

Customer did not leave a comment.

Pius Oyelohunnu 
Rating:
3.0

Customer did not leave a comment.

Diana Ruiz 
Rating:
5.0

Great place, friendly owner! Highly recommend 10/10 experience.

Xander Kobrin 
Rating:
5.0

Customer did not leave a comment.

travis grogan 
Rating:
5.0

Friendly customer service! Felt like i was borrowing from a friend.

Milissa Smith 
Rating:
5.0

Agent was Great...

Jose morales 
Rating:
5.0

Nothing I can think of. Quick service, clean equipment that's filled with fuel, and they even worked with me when I had to return the equipment late. Overall a great experience, with friendly and understanding staff. Would definitely recommend to anyone looking to rent U-Haul equipment.

Dakotah Benamati 
Rating:
5.0

The best place to rent from.

Michael Teal 
Rating:
5.0

Customer did not leave a comment.

William Foster 
Rating:
5.0

Customer did not leave a comment.

Megan Murray 
Rating:
1.0

Not only does the location not have a place to leave trucks after hours, but it also doesn't have a key box accessible to customers for after hours drop off. And then the man who works here had THE AUDACITY to call me and yell at me asking WHERE ARE THE KEYS TO THE TRUCK. When the night before we were instructed by phone customer service to leave the truck parked in the parking lot adjacent to the U-Haul rental building, and to bring the keys in the next morning, and that they would mark it as returned. Which they did not do by the way. And this other man tells me he is gonna charge me for another day!!! And then tells me we left trash in it! Sir we left what we found in it, in fact not all of it because we had to dispose of A LOT of the trash in there because a) it was disgusting and b) we couldn't fit our things with all the crap.

Enrique Rojas 
Rating:
5.0

Customer did not leave a comment.

John Bonneville 
Rating:
5.0

Customer did not leave a comment.

Greg Leitner 
Rating:
5.0

Great service. I was in a hurry and they helped me out quickly.

Steven Boyd 
Rating:
5.0

Transaction was quick and straightforward…. Great and nice people….

Bernard perono 
Rating:
5.0

Customer did not leave a comment.

Michon Siah 
Rating:
5.0

Great service and group.

Carl Risley 
Rating:
4.0

All good, nice staff and truck available on time.

Cynthia Coelho 
Rating:
5.0

The staff was extremely friendly. I will definitely return to this location.

Keila Olivares 
Rating:
4.0

Nice service. Trailer was an easy pickup and drop off.

Marvin Stoll 
Rating:
5.0

Always pleasant experience!

Phillip Bayles 
Rating:
5.0

Very friendly location with excellent service and attentiveness to customers.

Jason Krahn 
Rating:
5.0

Customer did not leave a comment.

Kaylah Linder 
Rating:
4.0

Customer did not leave a comment.

Jorge Prado 
Rating:
5.0

Customer did not leave a comment.

John Clark 
Rating:
4.0

Katy feeds guy is a great dude. Very friendly service.

Chidiebere Obiefuna 
Rating:
5.0

Customer did not leave a comment.

Humberto Molero Urdaneta 
Rating:
5.0

Excellent customer service and very nice people to do business with.

Miguel Pedroza 
Rating:
5.0

The retailer was flexible and happy to help us change our equipment quickly so we could get started on our project. The return process was quick and super simple. Thank you!

wendy Torres 
Rating:
5.0

Great location and customer service.

Carl Risley 
Rating:
5.0

Latch on trailer door was rusted and hard to open and close.

Spring Grosenbacher 
Rating:
5.0

Nothing. The staff was very friendly and professional. Great experience.

gustav hinds 
Rating:
5.0

Customer did not leave a comment.

Margarita Gutierrez 
Rating:
5.0

Friendly, courteous and very helpful.

JESUS QUEZADAJR 
Rating:
5.0

The folks at this location are extremely kind and helpful. I have rented a pair of fifteen footers over the last couple of weeks ahead of our big move out of town. Highly recommend!

Kevin Coleman 
Rating:
5.0

My U-Haul experwas great!!

MARILYN McMurtry 
Rating:
4.0

My trailer wasn’t clean but I will recommend it

Naji Alibraheemi 
Rating:
5.0

Great experience. Thanks!

Kevin Coleman 
Rating:
5.0

Excellent service! Friendly and easy process! 100% recommended

Alexander Mirabal 
Rating:
5.0

Customer did not leave a comment.

Robert Huggins 
Rating:
3.0

Your customer service was great. And we appreciated all of the help.

Barry Graves 
Rating:
5.0

Customer did not leave a comment.

Guangyi Tian 
Rating:
5.0

Customer did not leave a comment.

DON FLETT 
Rating:
5.0

Customer did not leave a comment.

Brian Carpenter 
Rating:
5.0

I will definitely be using this location in the future! My Question is WHY wasn't I sent a review for my ORIGINAL Reservation. I made the reservation ONE week before only to be called a little over an HOUR before I was picking it up to be told "They do not have the trailer I reserved" and then would not answer OR reply back to my messages to see where I could find one. Cy Fair Storage at 11650 Barker Cypress SHOULD BE REMOVED from the U-Haul system. The equipment I reserved should have been there, but IF it wasn't for whatever reason I should have been NOTIFIED long before an "hour" from pick up. Things of course happen but this is NO WAY to run a business or treat your repeat customers! Thank God the people at Katy Feed & Tack know how to treat their customers and value their business!

George Porter 
Rating:
5.0

The service was excellent. No recommendations.

JAMES EDWARDS 
Rating:
4.0

Customer did not leave a comment.

ClydeA Miller 
Rating:
4.0

Friendly staff

Timothy Ottinger 
Rating:
5.0

Customer did not leave a comment.

Denny Mansell 
Rating:
5.0

Excelente

Juan Sigala 
Rating:
5.0

This guy ,made my day !! I was not familiar with the area so googled a location ,and found this guy. He had a lot full of trucks and couldn't take anymore,but he asked me where I was from and I said fort hood Texas ,so he took care of a veteran. Thank you so much for allowing me to know there is still good in this world.

john tate 
Rating:
3.0

Maybe, do an actual check on the equipment being rented. The tire was near bald and peeling which made for a rough ride. I disnt notice until i made it to my destination how bad it was. I was really suprised it held up during my trip and didnt blow. Also it was way too expensive to rent that tiny trailer. I will never rent again.

Dashawn Myers 
Rating:
5.0

Customer did not leave a comment.

Felix Savala 
Rating:
5.0

Customer did not leave a comment.

James Riley 
Rating:
5.0

Very friendly service. Easy process.

Cisillia Pool 
Rating:
5.0

Katy Feed & Tack were excellent and treated me as if I were family !!!!!

FREDRICK CANTERBURY 
Rating:
5.0

Customer did not leave a comment.

TUNGTHANH NGUYEN 
Rating:
4.0

Customer did not leave a comment.

Drako Reyes 
Rating:
5.0

Staff was very friendly and helpful.

Keith Williams 
Rating:
5.0

Customer did not leave a comment.

Cesar Francisco 
Rating:
5.0

Customer did not leave a comment.

James Riley 
Rating:
4.0

Customer did not leave a comment.

Don Nelson 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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