Comentarios del cliente para Karki LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Karki LLC

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Raymond L. en

Grado:

El cliente no dejó un comentario.

Mary E. en

Grado:

First place did not put reservation in system so when calling UHaul number they did not have truck reserved. Long story but thankfully one location knew how to work the computer and sent me to a location 15 miles down the road to pick up truck. It was an hour wait to even get to the counter for help. ( Gas Station). It was horrible and the guy barely spoke English. Come on- you guys can do better than this!!

Kelly B. en

Grado:

El cliente no dejó un comentario.

Sharon C. en

Grado:

The experience was handled very professional and the staff member was very polite and helpful.

Dennis H. en

Grado:

Make sure Coke is spilled all over the truck and the guy running the cash register knows what he's doing. And over charged us for a 1/4 tank of gas . He put it was1/2 and it was1/4. But we had just left before it was discovered.

Anne M. en

Grado:

I tried to rent in my community but they did not have 10 ft truck that I needed. Tried to talk me into 15 ft for more money. I then had to rent in the next town which was located at a gas station. It took more than a half hour because the clerk waited on at least 20 people while trying to complete my paperwork. He just kept bumping people ahead of me as they came in to buy cigarettes and Red Bull drinks. If I hadn't had people waiting on me to help load my furniture onto the truck, I would have walked away. This was one of the worst examples of customer service I've ever experienced. I will never use UHaul again.

Ashley P. en

Grado:

Closer to township

Zachery H. en

Grado:

The owners need more training in customer service and just overall. Not customer oriented.

Jeffery T. en

Grado:

this location is a gas station, not well stocked if any accessories at all, the person checking us in although very apt with the process also had to operate the gas station making the process very long and tiresome for me as well as the patrons of the gas station.

Rebecca E. en

Grado:

El cliente no dejó un comentario.

Ysidro R. en

Grado:

El cliente no dejó un comentario.

Brandon I. en

Grado:

Attendant was very slow, took 30 minutes to check out. Very hard to understand because of accent.

bob H. en

Grado:

El cliente no dejó un comentario.

Billy C. en

Grado:

El cliente no dejó un comentario.

Bobby S. en

Grado:

El cliente no dejó un comentario.

Carmen R. en

Grado:

The clerk was super hateful & did not want to even deal with the rental. He sent us all over town & did not know how to operate his own system we had to look things up for him. He sent us up the street & when U-Haul sent us back there he said he could NOT help us that we needed to go away I will NEVER go there again it took 2 hours to get our truck & we were the only one there!! .

Stephanye G. en

Grado:

U-Haul Neighborhood Dealer personnel was not trained on rental system, printer was not working, I asked for 24 hours and it was cut down to less than 12 without my knowledge, I had to call and get it changed back to 24 when I noticed the discrepancy. When I returned the equipment, he told me I was late and was supposed to bring it back the evening before. I had to explain to him that he changed it on me and I had to call to have it corrected. He then told me his printer did not work so I could not get receipt. I took pictures of the dolly returned at the store and had him sign a receipt stating that I returned on time and would not be charged anything else. It was a VERY good thing I did, because I got a call a few days later asking where the dolly was. When I looked in the system at my contract, I saw they had put me on an Alert and were trying to charge me $75 more for a missing dolly! It took me 2-3 phone calls and another week to get all this straightened out and the Alert removed. The manager of the dealership tried to charge me for 13 days of rental! I was SOOO glad to have all my proof. Make and Keep your proof, folks! Deal with U-Haul centers whenever possible. The dealers don't know what they're doing!

peggy J. en

Grado:

El cliente no dejó un comentario.

james U. en

Grado:

Operating a uhaul service out of a shell station needs a visible sign as well out front so the customer knows it’s the right location for drop off or pick up.

Miranda B. en

Grado:

U-Haul charged me 3400 dollars and said I returned my vehicle in Florida while I still had it. Returning it was a hassle. I had to cancel my debit card. I was offered nothing for the major inconvenience. Will never use again. Will not recommend and will deter anyone I know from using them.

Melissa N. en

Grado:

Have another person working. When I arrived to pick up my items, I kept being sidelined while the clerk helped his convenient store customers. I felt as if he valued their patronage more than mine.

Charles E. en

Grado:

El cliente no dejó un comentario.