Comentarios de los clientes para K&R Rentals Vacuum & Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de K&R Rentals Vacuum & Storage

Clasificación general:

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Benjamin M.
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El cliente no dejó un comentario.

Thomas H.
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Nothing at the moment. Jim was great and has been the handful of times we rented a truck at this location. Keep up the great work. Thanks!

James H.
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Very together operation.

Marion N.
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James is a very sweet man made the process easy. Thank you very much.

Alexandria S.
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The location was closed when I dropped off the trailer and it was very hard to get it off the hitch alone. Uhaul should have stands with jacks at the locations or the flip down legs for trailers to make it easier to remove alone or take off your vehicle during the move.

Adolf S.
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Dog Hair all over both Seats

Dana D.
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El cliente no dejó un comentario.

Christopher B.
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Owner / Operator was knowledgeable, friendly and helpful.

Edward N.
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No need to do anything. This location is always the best! 👍 🙂

Corey B.
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El cliente no dejó un comentario.

Michael V.
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El cliente no dejó un comentario.

Maria L.
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El cliente no dejó un comentario.

Paul Z.
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Gentlemen that ownes/runs the location was extremely helpful hooking up the trailer and assuring all lights operated with my vehicle.

Cherian V.
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Very friendly gentleman at the counter.

Austin I.
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Great customer and very friendly.

Stacie W.
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El cliente no dejó un comentario.

Eleanor P.
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The service rep was friendly and efficient. Very nice person!

RICHARD H.
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The area was under construction and it had just rained and there was mud everywhere and almost got stuck driving on their road. Office is not very attractive

Beverlee C.
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El cliente no dejó un comentario.

James L.
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El cliente no dejó un comentario.

Roy D.
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El cliente no dejó un comentario.

Austin I.
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Gentlemen at the rental place was very friendly and provide great service.

Edward L.
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El cliente no dejó un comentario.

Carl Q.
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El cliente no dejó un comentario.

James P.
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Uhaul initially booked our pick up at Auto Buy in East Montpelier, Vermont. The owner canceled on us at the very last minute! Fortunately we were able to re-book at K&R, and they were very responsive and professional. We were extremely unhappy with Auto Buy and will never book with them again.

James H.
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El cliente no dejó un comentario.

Kathleen G.
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El cliente no dejó un comentario.

Isabel V.
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El cliente no dejó un comentario.

LES C.
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El cliente no dejó un comentario.

Peter P.
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Trailer had bald tires and the owner took a trailer from another customer who was picking it up and rented it to us. The delay made us 3 hours late for the day and added several hundred miles of additional driving to the day.

David D.
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El cliente no dejó un comentario.

Benjamin M.
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El cliente no dejó un comentario.

Erick T.
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El cliente no dejó un comentario.

Bonita C.
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I wouldn't change a thing!⁰

justine M.
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my sister dropped it off so i have no information on the drop off site.

Sophia V.
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I hadn't realized I needed the odometer reading before doing the online check out so I'd already returned the keys and locked the cab. It would be helpful to let renters know that they need that info to complete the check out themselves--so don't return the keys until AFTER you've done the mobile/online checkout process! Thank you.

Gretchen D.
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Cab was clearly not cleaned. (And likely not disinfected). The owner of this establishment is creepy. Poor communication skills, off leash dog that barks at customers, filthy and disorganized shop area, no solid internet access for remote access check in or check out. If I had other options, I would have gone elsewhere.

NORRIS H.
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El cliente no dejó un comentario.

Steven H.
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James is extremely professional and easy to work with. He make it fast and comfortable to rent and drop off.

Scott S.
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El cliente no dejó un comentario.

Michael H.
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El cliente no dejó un comentario.

Janet K.
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Jim was great at the pick-up location. Courteous and informative. The scheduling was seamless and very helpful.

William R.
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El cliente no dejó un comentario.

Patricia R.
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El cliente no dejó un comentario.

KEITHJ A.
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No one wad there to check in my rental, but plenty of parking.

Curtis J.
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El cliente no dejó un comentario.

Terrence Y.
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The cab was dirty with mud and road dirt both on the floor and dash significantly dusty. I'm not a prude but I didn't feel as it was my place to clean up after slobs.

Jordan H.
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When the gas miles is just a little bit off charging the customers just it's right, after paying for the truck and rental along with insurance.

Kevin M.
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El cliente no dejó un comentario.

Kylee D.
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El cliente no dejó un comentario.

Karen B.
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El cliente no dejó un comentario.

Robert T.
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El cliente no dejó un comentario.

Susan P.
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El cliente no dejó un comentario.

Michael O.
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Super nice, super friendly, I have always loved coming to this location after a long drive. Nice to see a smile!

Robert W.
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James cares about his customers, his fleet, and his customers experience. Thank you!

Justin O.
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El cliente no dejó un comentario.

Emily W.
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El cliente no dejó un comentario.

Michael E.
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Staff is friendly but I never get what I'm billed for at this location. Truck was clean, but didn't get either of the hand trucks but always billed for them. It's a convenient location which is the only reason why I continue to use it.

Theodore S.
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The entire process was quick and efficient and the owner was friendly and courteous. Not having rented a cargo van in a while, I was surprised at how large and modern it was. Drove very well. My only negative comment would be that the grating make the rearview mirror almost useless and the rain and humidity clouded the outside mirrors which made seeing traffic behind me a little difficult.

William J.
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El cliente no dejó un comentario.

John T.
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El cliente no dejó un comentario.

Danielle S.
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El cliente no dejó un comentario.

Steven H.
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Extremely professional.

Peter H.
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El cliente no dejó un comentario.

Linda S.
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Very expensive and not worth the costs. This location unprepared for customers took a long time to get vehicle and get checked out. Person working on their car in front of the building. Large dog ran at us upon arrival. Will not use uhaul again.

Tina G.
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El cliente no dejó un comentario.

Dawn F.
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It was a smooth and helpful experience! Thank you, James

Megan R.
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El cliente no dejó un comentario.

Edward L.
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El cliente no dejó un comentario.

Christine Z.
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Office was locked when I arrived to pick up. I had to wait 1.25 hours in the sun for him. I had already checked in online but he said he couldn't find it, so then I had to wait even longer for him to check me in. Never again.

Verterens P.
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El cliente no dejó un comentario.

Brian L.
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Very impressed with professional service Easy 123 done formula Look forward to our next rental needs

ryan J.
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Our car tow dolly fell apart about a half mile up the road. Fortunately our car wasn't attached. The rental location made it right by taking the dolly back and bringing us a new one which we had no issues with.

Robert T.
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El cliente no dejó un comentario.

Michael R.
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El cliente no dejó un comentario.

David R.
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Everything went perfectly. I've used this U-Haul location several times over the years and it's always worked out well. Equipment or Truck is clean and ready to go.

Julia S.
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El cliente no dejó un comentario.

Linda L.
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My U-Haul experience was trouble-free.

David R.
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Everything went well. I wouldn't change a thing!

Neal R.
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I had a quick and great experience with the gentleman running the location.

Tricia A.
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El cliente no dejó un comentario.

Matthew B.
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El cliente no dejó un comentario.

Reagan R.
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El cliente no dejó un comentario.

Nathan G.
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El cliente no dejó un comentario.

ROBERT G.
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El cliente no dejó un comentario.

Thomas C.
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So out of the way!!!

Jean R.
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Jim went above and beyond for me after U-Haul changed my pick up location from Burlington to Berlin -- not exactly a minor change given that I was flying to Vermont from Missouri and had no way to get to Berlin. Jim and his son drove the truck up to Burlington and met me at the airport -- the best customer service I could have imagined!!

Mark L.
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see pick up location comment

Antonina P.
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El cliente no dejó un comentario.

Douglas W.
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El cliente no dejó un comentario.

Jennifer C.
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Cell service is horrible there so do not use the app to get the truck. Had to wait for 20 minutes for it to go through

MADELEINE M.
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El cliente no dejó un comentario.

Thomas L.
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Jim is very friendly and relaxed. He got me the right truck for the right price. I appreciate his service.

Edward L.
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El cliente no dejó un comentario.

Benjamin W.
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Very professional and easy to work with. Quick and efficient.

Katherine P.
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Thanks for easy and reliable service, everything good.

Susan C.
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El cliente no dejó un comentario.

David R.
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El cliente no dejó un comentario.

Ian H.
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El cliente no dejó un comentario.

Norman B.
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The site was fine, but the frustration was needing to pick up our rental 45 miles from our original destination. I needed to call UHaul twice while we had the truck and hold time was at least 15 minutes each time. The mobile app did not allow for taking care of our needs without telephone assistance.

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