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kerry C.
Customer Reviews for K&P Welding
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service! Very friendly and helpful! Will definitely recommend this location! Thanks!
Dalton P.The staff was amazing and very friendly!
Matthew C.The app for check in/return is not easy to use in rural areas. Especially the return when multiple pictures are required.
Charlotte L.Customer service was fantastic. Staff was very friendly and helpful. Definitely went out of their way for my family and I.
Sherry B.Could not use your system to turn my truck in turn the trailer and just fine but it would not let me do the truck said it could not confirm my location truck was not really clean when I picked it up I paid for a dozen blankets only got six I have used U-Haul a lot and this was my very worst experience
Darin C.K&P are a delight to work with
Terrence R.nice poeple to deal with,
STEVEN R.Someone be at work when supposed to be working
Jon D.The location was Great and delivered amazing service.
Jason W.This may be small town but these folks offer big time customer service. They are just the nicest, most professional people. This entire experience was great.
Mark S.Easy to access area. Instructions told me to call their number (308) 586-1081 when I arrived, however I called numerous time and each time got a message saying the number was not in service.
Andrew C.If he orders a truck make sure he gets the right size.
lloyd S.Super nice and go above and beyond for their customers we will use them for every again need in that area keep up your positive attitude
Ralph S.Friendly
rod D.No answer when called. Nobody on site. Took two calls to customer service to get an answer from that location
Steve R.Nothing. The employees were super-helpful hooking the trailer up and explaining how to release/attach the trailer. Awesome operation
Theresa T.Owners said they would do things they did not. They failed to explain contract rates and NEVER answer the phone. In order to talk to them we had to call another Uhaul location in Scottsbluff. Will not rent again..... Try Home Depot better deal!
richard S.The location was dueable since there was nothing available in Alliance which is pretty normal. I was extremely disappointed and frustrated with the truck though. For a new truck with only 3200 miles, you would think the air conditioner would work, which it DID NOT!! My family was on a time crunch for getting to Lincoln and on a 95 degree day, put the driver at risk for heat exhaustion. You can't imagine what that was like for him driving 6+ hours with that kind of heat! For what I paid, which my invoice in looking back, was not added correctly and appears I was overcharged, I paid way TOO MUCH for this truck!! I really hope I do hear back from Uhaul and this is made right!! If I don't hear back, I will be in contact to discuss!
DIANNE J.Peggy was super great to work with throughout my entire reservation and confirmation process. As it turned out, after several reassurances that I would have sufficient time to load up, drive the several hundred miles, and unload, only one of my two orders had the correct return date. Therefore the drop-off location charged me for an extra day. :-(
JULIA H.Far exceeded any expectations that I could ever hope! Thank you
mel H.No need to improve. I've always had the best experience with this place.
Cheryl H.It took a good 45 min to 1 hour to get the truck once we got there.
Darlene M.The dealer helped us on Thanksgiving Day. That is unusual customer service.
roger H.Kevin and Peggy are great people and very easy to work with. They made the hassle of moving much easier. Thank you very much. Joe Edwards
joe E.I wish I had been able to get one closer to Scottsbluff, NE. The extra 30 miles round trip was an expense I could have done without.
Stan H.Kevin & Peggy went out of their way to get a utility trailer to their location so that we had plenty of time to measure to insure it would meet our needs. Service and attitude make me a repeat customer.
William M.I will stay with K & P Welding given the choice.They are sincere and have always been top notch in service.
William M.Working with the staff at K&P was a great experience! They were very helpful!!
Sherry C.the staff was knowledgable and very helpful
angela B.Super nice folks. I would definitely deal with them again and tell anyone looking to rent a trailer to go to them.
Justin B.Nothing. All was good.
Trudy D.It was difficult finding something close and took several hours to find a location which had the vehicle needed then had to drive 40 miles to get it.
Danny D.There was dog hair all over the cab, which got all over the stuff we put in the cab. I was the one who cleaned it out.
Jennie T.KEVIN & PEGGY AT KP WELDING ARE SO FRIENDLY AND RUN A VERY PRODUCTIVE U-HAUL ANGENT. SCORE A 10 IN MY BOOK
MARK B.After traveling approximately 150 miles we stopped. Both front tire tiedowns had come completely off the front wheels. Miraculously the vehicle was on the trailer. We tightened them on and before our trip ended, they had loosened again. Please check this equipment on this trailer. Thx.
phil H.