Comentarios del cliente para Kairos Project

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Kairos Project

Grado total:

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Jennifer M. en

Grado:

El cliente no dejó un comentario.

Justin F. en

Grado:

Was charged a tremendous amount for insurance I didn’t ask for. Also was charged a deposit but it wasn’t credited towards my total bill so was essentially over charged by $160.00!!!

TODD M. en

Grado:

El cliente no dejó un comentario.

Glenda G. en

Grado:

El cliente no dejó un comentario.

Shantell L. en

Grado:

Very helpful and nice!!!

josiah L. en

Grado:

Easy, man was Super helpful . I would recommend his location. He went out of his way to help us with our truck even though they were closed

Deepak S. en

Grado:

The team was very helpful.

Lowell S. en

Grado:

Consider adding paved parking out front. It was/had been raining and the front parking lot was very wet & had standing water.

jason B. en

Grado:

El cliente no dejó un comentario.

al D. en

Grado:

A $1.00 per mile is a bit to much.

Jason B. en

Grado:

Every time we need a truck we rent from Kairos Project and every time we're very pleased with the service.

deanna T. en

Grado:

Kay and the employees were all very pleasant. I would use them again

norman P. en

Grado:

El cliente no dejó un comentario.

michael P. en

Grado:

I’ve used this location exclusively for my recent local move. Very friendly/knowledgeable staff, and well maintained equipment. I will definitely use this location again in the future and would very strongly recommend it to friends and family.

alan H. en

Grado:

Nothing , this location helped me to meet my moving needs. great job you treated me like family!

GEORGE K. en

Grado:

The UHaul search did not give me the Brownsville UHaul as an option for online rental application. It directed me instead to a Bremerton location when I was preferring the Brownsville location

Rhandel D. en

Grado:

Awesome

Rhandel D. en

Grado:

Kay, Mark and Steve were AWESOME!!!

Daniel V. en

Grado:

Friendly and knowledgeable staff. Will go there again the next time I need to rent an auto transport.

Loren W. en

Grado:

Great service! Kaye and Mark are awesome, very helpful to workout my complex moving arrangements! Recommend highly! !

dale H. en

Grado:

Seemed to new computer system is difficult to work with, took a little too much time to get the paperwork done. Just a small thing.

michael P. en

Grado:

El cliente no dejó un comentario.

patricia H. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

Rep was super helpful, thoughtful and organized!!

Joanne R. en

Grado:

Front desk reception was very helpful. The older gentlemen had made it easy for me as well to tow the trailer.

Daniel J. en

Grado:

El cliente no dejó un comentario.

Michael K. en

Grado:

Mark was extremely helpful. Well done

nancy P. en

Grado:

El cliente no dejó un comentario.

Brian H. en

Grado:

I've rented from this location several times and they are always GREAT. Very friendly, quick in and out, and everything is ready to go as ordered.

duane A. en

Grado:

Great to work with you again, See you again in a year.

Tom J. en

Grado:

Both Mark & Kay at this location were fantastic. They made the paperwork easy and had the motorcycle trailer clean and ready to go when I showed up. They are both professional people and at the same time extremely friendly. It was a positive experience for me to use U Haul and I will not hesitate to recommend this location to anyone. Thanks Mark & Kay for everything you did!

Andrew L. en

Grado:

El cliente no dejó un comentario.

robert H. en

Grado:

El cliente no dejó un comentario.

JOHN H. en

Grado:

El cliente no dejó un comentario.

joe M. en

Grado:

Thank you for receiving us. The location was very close to our home. The timing was very convenient.

Chad G. en

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El cliente no dejó un comentario.

terry D. en

Grado:

El cliente no dejó un comentario.

stacey K. en

Grado:

Thank you for your amazing service for our move!

Jennifer M. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

pleasant, good experience

Linda B. en

Grado:

The truck wasn’t available to be picked up, the time we had scheduled it. We were told when we return the truck to park it along the street not to back it in because it was dangerous. We fueled the truck up to the level that we were supposed to +2 gallons. When I receive my final bill online we were charged for gas and a refueling charge .

Gary M W. en

Grado:

El cliente no dejó un comentario.

kairos P. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Nothing at all the lady at the office was so very kind and nice.

brandon C. en

Grado:

El cliente no dejó un comentario.

MICHAEL B. en

Grado:

Amazing service as always, thanks again!

DIANNE ELIZABETH F. en

Grado:

El cliente no dejó un comentario.

DALE C. en

Grado:

Quick in and out service truck ready and waiting

Ronald E. en

Grado:

Everyone from pickup to dropoff was most friendly and helpful.

Robert H. en

Grado:

Uhaul dropped the ball on rental here. We had to take a smaller truck because of the 26' model that we reserved a week in advance never came in. We will be looking at other rental services from now on.

Joseph S. en

Grado:

El cliente no dejó un comentario.

KIMBERLY F. en

Grado:

I ordered my truck and trailer with no protection and the lady tried to force me into buying it and I told her no way I can't afford it right now and she charged me anyway. Plus it cost me $80 just to fill the gas tank up and then I got there and the trailer was way too big for my car and my car scraped and actually high centered on the trailer and they had to lift it up and force it on there and my friend had to spend hours getting it back off

allan J. en

Grado:

They were very helpful and courteous. I'm very happy I found them !

Clifford B. en

Grado:

El cliente no dejó un comentario.

DEAN S. en

Grado:

Local office was awesome. Staff were very helpful and inviting. Corporate office was horrible. Customer Service was seriously lacking.

RICHARD L. en

Grado:

100 percent helpful!!!

lisa G. en

Grado:

Friendly customer service.

Ginger E. en

Grado:

I went in person 3 weeks before I needed a U-Haul truck and the lady at the desk put my reservation in the computer . . . date, time and a 20-foot truck. I received a confirmation by text. As the time approached, I have learned over the years to always follow up on a commitment. So I again went to their place of business in person and was told my reservation for a truck wasn't in the computer, she had nothing!!! She remembered me and hurriedly made out another reservation just three days before I needed the truck. During the first visit I requested a large box for my large TV. I was told I would need to pay for that at that time to reserve it. She did inform me if I wanted to pay cash she would not charge tax. I didn't have cash on me so paid with my debit card. Everything went fine after that, except she charged for insurance and I had specifically stated I didn't want insurance. So I went back to the business after the fact. She appeared upset with me. She pulled out a large handful of cash from a drawer and stated this was her personal money that she was refunding from! She handed me the amount she had charged me for the insurance. I walked out to get in my car and witnessed 2 workers outside the door yelling and cussing at each other! For a lady, this is a very unpleasant experience!

Kimerle B. en

Grado:

The owners went out of their way to help me. I felt so blessed. I had to be out of my place by the end of the month. They were booked out. They got me a truck for 8 a.m. Some how! ! ! May God richly bless them and their business!!!!!

kairos P. en

Grado:

El cliente no dejó un comentario.

Alex B. en

Grado:

El cliente no dejó un comentario.

mary D. en

Grado:

El cliente no dejó un comentario.

Darion S. en

Grado:

El cliente no dejó un comentario.

michael M. en

Grado:

Very nice staff.

Henry M. en

Grado:

These people were extremely friendly. Made us feel welcomed as new residents and even commented on our vehicle decals. We tried to use the (.com) to return the night before but the system was NOT working. So we had to drive the truck back to our home for overnight, which we didn’t want to do. Caused us to go over mileage allowance. But when we explained what happen the agent fixed it and made sure we didn’t feel bad about the system flaws. Even apologized even though it was not their fault.

ken M. en

Grado:

Kay was super helpful and friendly!

JAY P. en

Grado:

El cliente no dejó un comentario.

Davidia B. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

When I picked up the trailer, I told the lady I would be dropping off in KINGSLAND, GA. She chose my drop off location as Fernandina Beach, FL. Approximately one hour away. I contact customer service and was able to change the drop off location but was charged $13 to do so because of the mileage and different location. I am not happy about this.

Todd E. en

Grado:

El cliente no dejó un comentario.

Todd E. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

Well done !

Matthew P. en

Grado:

El cliente no dejó un comentario.

SUSAN O. en

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El cliente no dejó un comentario.

MATTHEW T. en

Grado:

El cliente no dejó un comentario.

tony F. en

Grado:

El cliente no dejó un comentario.

Shane C. en

Grado:

Great place, great people. Advice; dont rent something you can't operate, drive carefully, and don't hit anything.

Jeff P. en

Grado:

El cliente no dejó un comentario.

CHRIS U. en

Grado:

El cliente no dejó un comentario.

Joanna S. en

Grado:

Staff very accommodating to our every need. More than willing to help with shuffling rental dates because of delay. When the day was there, the personnel had all necessary equipment waiting. Most definitely will recommend. Personnel know what they are doing.

Elaine P. en

Grado:

El cliente no dejó un comentario.

DAVID L. en

Grado:

El cliente no dejó un comentario.

Suzanne R. en

Grado:

Great customer service!

Christinia F. en

Grado:

This is an amazing Uhaul service location the people were great everything was on time I would recommend this one to everyone

Joyce B. en

Grado:

El cliente no dejó un comentario.

eric G. en

Grado:

Cargo was clean. Cabin dash and seats were clean, cabin floor was not.

JILIANE F. en

Grado:

El cliente no dejó un comentario.

Peter V. en

Grado:

El cliente no dejó un comentario.

David T. en

Grado:

Truck needed an alignment badly. Service and employees were great.

kairos P. en

Grado:

El cliente no dejó un comentario.

Robert O. en

Grado:

Older truck, eats gas, spilled drinks in cup area, interior dirty and odor. Pickup and drop off facilities were very friendly, fast and helpful.

Shawn D. en

Grado:

Very friendly location. They made the return very easy and they were very helpful.

Kenji B. en

Grado:

Quick and friendly service! We had a reservation and checked in online. These two steps made the whole experience less stressful and super easy.

William L. en

Grado:

Nothing

Jeffrey T. en

Grado:

The franchisee should work with Kitsap County to install a traffic calming measure on the adjacent road due to the extreme risk of collisions by cars coming around the corner at high speed.

Manuel B. en

Grado:

N/A

Kenneth F. en

Grado:

El cliente no dejó un comentario.

lois M. en

Grado:

I was very pleased with my experience. Staff is very good and friendly. Will recommend to others

chris S. en

Grado:

Wrong location as reservation. Wrong truck. Wrong time. You guys were 0-3. Won't use uhaul ever again nor will I recommend to anyone reserved a 26' truck. 12 hours before pickup dispatch called to say they only have a 15' truck one hour away from me. I pitched a fit and had to settle for a 20' with a 6*12 trailer. Which was too small. I had to leave my queen size Box spring, recliner and 3 propane tanks. Your bad business practice cost me money by having to buy new items when I arrived to my destination. I will tell everyone I know how bad uhaul is

Lance W. en

Grado:

El cliente no dejó un comentario.