Customer Reviews for KC Autos
(U-Haul Neighborhood Dealer)

101 reviews

1314 Farmer Rd   Conyers, GA 30012

(678) 374-4004

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–4 pm

Services at this Location:

Contact Us

(678) 374-4004

1314 Farmer Rd
Conyers, GA 30012

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 10 am–4 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Antonio Smith 
Rating:
5.0

Great service and friendly staff, would defiantly recommend this location to friends and family, thank you

Rodney Blackwell 
Rating:
3.0

There was a slight hiccup during the pick-up process but I was quickly rectified and I was Very pleased with the outcome 😀

Scott Williams 
Rating:
5.0

Customer did not leave a comment.

Alina Hatcher 
Rating:
5.0

Great service!

Char Leach 
Rating:
5.0

Customer did not leave a comment.

Randy Hayes 
Rating:
5.0

I AM SO THANKFUL THAT I CHOSE THIS LOCATION TO RENT A 15 FOOT DRIVEABLE TRUCK. I DROVE THIS TRUCK BY MYSELF TO Lake Erie Ohio. Never once did this truck let me down. I am a 75 years old woman and I was perfectly safe the entire time, through snow and ice. This is an AWESOME company, the owner is WONDERFUL.

ANNETTE BARKER 
Rating:
5.0

Great customer service

LESLIE HILL 
Rating:
5.0

Great customer service.

BARRY FORRESTER 
Rating:
1.0

I received horrible customer service and I will never rent from KC Autos again.

Rosie Sanders 
Rating:
5.0

The van ran really bad, but it was clean

Adrian Tucker 
Rating:
5.0

Customer did not leave a comment.

york morgan 
Rating:
5.0

Customer did not leave a comment.

calvin bunbridge 
Rating:
5.0

Customer did not leave a comment.

Luke Dixon 
Rating:
5.0

Customer did not leave a comment.

CORA FARQUHARSON 
Rating:
5.0

Customer did not leave a comment.

Tiffany Solomon 
Rating:
5.0

Customer did not leave a comment.

Antwan Wheat 
Rating:
5.0

Thanks

Ackeem Breckenridge 
Rating:
5.0

Customer did not leave a comment.

Deborah Bolton 
Rating:
5.0

Customer did not leave a comment.

Candice Brown 
Rating:
5.0

Great Service above and beyond!

Jameel Smith 
Rating:
5.0

Customer did not leave a comment.

Delroy Hunt 
Rating:
5.0

Customer did not leave a comment.

Tydram Souder 
Rating:
5.0

Customer did not leave a comment.

JONATHAN COOK 
Rating:
5.0

Customer did not leave a comment.

Harold Williams 
Rating:
5.0

They are always nice and ready to help

LAKEVA SCRUGGS 
Rating:
3.0

The trick i rented had sooooo many ants that kept crawling EVERYWERE including ON ME

migon humphries 
Rating:
5.0

Maybe wash their car while they’re gone? Bake them a cake? I can’t see anything done better or made easier than calling U-Haul when I need a rental. A cake is the only way to improve.

Matthew Morris 
Rating:
5.0

Customer did not leave a comment.

Timothy Cowart 
Rating:
5.0

Excellent customer service

Ashley Peters 
Rating:
5.0

Service was excellent and efficient. the representative was courteous and helpful even in the rain.

Ashley Peters 
Rating:
3.0

The gentleman that assisted me was kind, helpful and prompt. :)

brandis morgan 
Rating:
3.0

Customer did not leave a comment.

cc cc 
Rating:
5.0

Customer did not leave a comment.

GREGORY MERIT 
Rating:
2.0

open on time.

Linda Mosley 
Rating:
5.0

Excellent Customer Service

CRAIG BEASLEY 
Rating:
5.0

Everything went well, nothing to improve at this time as this was my first time using this location.

KATRINA JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Peter Gray 
Rating:
5.0

Customer did not leave a comment.

Morgan Phillips 
Rating:
5.0

Customer did not leave a comment.

Taketiza Sanders 
Rating:
4.0

The additional equipment we requested wasn't on the truck (dolly). Please make sure all the equipment that was paid for is available.

Adeola Omonira 
Rating:
5.0

Customer did not leave a comment.

Tracey Colquitt 
Rating:
5.0

Customer did not leave a comment.

Willie Ragan 
Rating:
5.0

The owner goes out of his way to ensure a good customer experience.

Jerrika Haynes 
Rating:
5.0

Customer did not leave a comment.

NAKITA PATTERSON 
Rating:
5.0

Customer did not leave a comment.

Regina Hameen 
Rating:
5.0

Second time in week and my rental was smooth and outstanding this location really take care of there customers

Antwan Wheat 
Rating:
4.0

The truck was nice and well cleaned but the emergency break was not releasing for some reason I had to take my personal flash light and tuck under e brake so it would release and stop the aggravating noise but other than that I will be back this weekend for another rental to move other half of my house😎

Antwan Wheat 
Rating:
5.0

Customer did not leave a comment.

Najeeb Saleh 
Rating:
5.0

Customer did not leave a comment.

Chaddrick Brown 
Rating:
5.0

Customer service was awesome, they made me feel at home. Process was fast and easy. No complications

ceaira brown 
Rating:
5.0

The employee service exceeded my expectations.

edwinj moore 
Rating:
5.0

Customer did not leave a comment.

armel marsh 
Rating:
5.0

Customer did not leave a comment.

deborah white robinson 
Rating:
4.0

Customer did not leave a comment.

Zavada Mcclarin 
Rating:
5.0

Make your prices a little cheaper

delano Pasons 
Rating:
5.0

Customer did not leave a comment.

Una Hibbert 
Rating:
5.0

I had a great experience today at the U-Haul on Farmers Road. I was greeted with the warm hello and all my questions were answered very professionally. I would definitely rent from here in the future and tell friends and family about my experience.

naomi winbush 
Rating:
5.0

Customer did not leave a comment.

Craig Cherry 
Rating:
2.0

Customer did not leave a comment.

Jamila Vance 
Rating:
5.0

Great experience! Will use them again.

Reginald Rice 
Rating:
5.0

The host was attentive and friendly. Proactive in assisting with equipment handling and forthcoming with answers to questions posed. 2 thumbs up 👍 👍

Antonio Means 
Rating:
5.0

Customer did not leave a comment.

VERNICE SPEAKS 
Rating:
5.0

I don't think there is nothing you can do to improve for the next customer. This was a small family owned business. The mom and son were genuinely sincere. The customer service was excellent. I felt right at home. I rented the 26 ft truck. It was old and beat up but it got the job done. I got to my destination and back safely and comfortably.

Taquela Pettigrew 
Rating:
1.0

The first place I went to they could not find the keys to the truck which turn into me spendingn6 hours of my time finding another location to get a turck

Nicholas Mackie 
Rating:
3.0

Customer did not leave a comment.

Patricia Ballard 
Rating:
4.0

Have more supplies for moving

Edward Mitchell 
Rating:
5.0

The experience was awesome, I would recommend everyone to do Business with this place... Thank you so much !

Charmaine Allwood 
Rating:
5.0

Customer did not leave a comment.

Andrea Dallas 
Rating:
5.0

Nothing The experience was excellent it was off the chain when I need a another uhaul I sure will be coming here

sabrena reid 
Rating:
5.0

Great customer service ,, no issues Our original location was out of trucks so this was our other option location

Tamika Brown 
Rating:
5.0

Customer did not leave a comment.

Malcolm Roberts 
Rating:
5.0

Customer did not leave a comment.

Renee Lacy 
Rating:
3.0

The vehicle has a lot of weathering (peeling paint, etc). The tire pressure light was on and the “service tire pressure sensor” message was displayed when I picked it up, but I was told “don’t worry, it always says that, you’ll be fine”. Also, I was never informed my pickup location was changed, in fact never even got a confirmation text or email after I booked it online. That said the lady at the location was very kind and friendly.

jOSH GILLIAM 
Rating:
5.0

Nothing, everything went well

Timmothy Winters 
Rating:
5.0

The gentlemen was professional and polite.

Torre Bryant 
Rating:
3.0

I was not aware of the phone check in procedure. I did take photos for my records to make sure nothing was additionally charged. The tire pressure sensor was triggered and was on the whole time. Luckily I have delt with that issue in my personal truck and knew how to handle it. I wish there was a in town flat rate move that didn’t charge $.79 per mile. I would have used the truck more.

Jason Breese 
Rating:
5.0

Customer did not leave a comment.

Pamela Alston 
Rating:
5.0

He did a great job

Devan Owens 
Rating:
4.0

Customer did not leave a comment.

REYNALDO SUAREZ ALONSO 
Rating:
5.0

Customer did not leave a comment.

VINCENT BROWN 
Rating:
5.0

Customer did not leave a comment.

Jaylon Scott 
Rating:
4.0

Inventory was very limited. Met my needs, but others may have to look elsewhere to find the vehicle or trailer they need. (& fully train your employees before leaving them alone and in-charge! She was apologetic and charming, and it worked out but...)

DEBORAH THOMAS 
Rating:
5.0

Customer did not leave a comment.

Lenox Hawk 
Rating:
5.0

Customer did not leave a comment.

AVELIA GONZALES 
Rating:
3.0

Customer did not leave a comment.

Takara Knighton 
Rating:
2.0

Customer did not leave a comment.

STEPHANIE COOPER 
Rating:
5.0

The Uhaul rep was professional helpful and knowledgeable. Great customer service!

NICOLETTE WILLIAMS 
Rating:
2.0

I turned my truck back at 3:55 pm and the place closed at 4. I was still charged an over hours fee and returned was registered at 4:15. No bueno. System is bad.

Steven Gilley 
Rating:
2.0

i called several times on saturday during normal business hours, no response. when i arrived no one was at the location and i had to drop the car trailer off by myself after getting someone on the phone finally.

THOMAS WALKER 
Rating:
5.0

Very professional experience, courteous personal. I will be using this location again. Thanks for great customer service.

Anita McWhirter 
Rating:
4.0

Customer did not leave a comment.

CHANTEL LUNCHEON 
Rating:
1.0

This man was supposed to have a 15 foot truck AND A TRAILER. He sent me to another location AFTER I had been sent to him. He promised me the location he was sending me to was the “headquarters of U-Haul”. I arrived to the Uhaul location he directed me to. GUESS WHAT -NO trailer available. Horrible experience and irresponsible.

TREVARIANAMICHEL MASON 
Rating:
5.0

The pick up was great but my location was moved after I had reserved a truck three weeks prior to my needed date which was very inconvenient. I did appreciate the additional mileage that was added to the contract to make up for the inconvenience.

CHRISTOPHER CORKERY 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GREEN 
Rating:
5.0

Customer did not leave a comment.

RODNEY PERINE 
Rating:
1.0

We drove to this location and there was NO drop box for the key for after hours drop off. We called uhaul and we’re on hold for 45 minutes trying to get assistance on what to do. This is a very unsafe location.

REBECCA KANOUFF 
Rating:
5.0

My reservation location changed the night before my appointment. And when I got to the location that uhaul sent me they didn’t have a vehicle for me. I then had to drive 40 miles to the conyers location to get a truck.

JORDAN HIGGS 
Rating:
2.0

Truck was not cleaned. I assumed that they had cleaned it, then when I opened the back there were still items in the truck that needed to be removed. This truck is in terrible shape, it was not safe to drive, but it was the only one available.

MARK WARREN 
Rating:
1.0

The location did not have a Dropbox to return the key, called the location several times to ask their hours so I could return the key and nobody ever answered.

Elise Coady 
No reviews have been submitted for this location.

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