Customer Reviews for Just Miles Auto Sales
(U-Haul Neighborhood Dealer)

118 reviews

2555 C Schillinger Rd N   Semmes, AL 36575

(251) 243-4610

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 243-4610

2555 C Schillinger Rd N
Semmes, AL 36575

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Donald Spencer 
Rating:
4.0

Everything went fine at this location.

Audrey Gallas 
Rating:
3.0

Miles was very nice and helpful. Did not nickel and dime me for the 4 extra miles I went over.

SHIANNE MITCHEM 
Rating:
5.0

Very polite, nice and friendly

Gloria Perryman 
Rating:
5.0

In my opinion you cannot improve on perfection I would stress do anybody to use this location

James Jackson 
Rating:
5.0

Customer did not leave a comment.

Tammy Davis 
Rating:
5.0

Customer did not leave a comment.

JOYE MCGHEE 
Rating:
5.0

Customer did not leave a comment.

angela mahone 
Rating:
5.0

The rental was great, the return made improper charges...

mike moore 
Rating:
5.0

Customer did not leave a comment.

David Kelly 
Rating:
4.0

The proprietor is outstanding with customers! Will use them anytime we have need for trucks or trailers.

Johnny Rushing 
Rating:
5.0

Owner was delightful to work with! Would definitely use this location again.

Aliyah Lawson 
Rating:
5.0

Best experience I’ve had renting a Uhaul. I will rent again from here if I ever need to move anything.

COYE LUCKY 
Rating:
5.0

Friendly and professional. Will go back in a heartbeat. By the way... I've other location I dealt with was absolutely terrible. I would text you the name but I can't remember the spelling. It was located in Mobile Alabama. The address was 7310 Airport Blvd.

Mark Rannels 
Rating:
5.0

Great experience! Ease of renting equipment and customer service was especially appreciated. The rental agent was extremely knowledgeable, responsive, accommodating and kind. I would definitely recommend this U-Haul to others. Thanks

ira bates 
Rating:
5.0

Everything was great!!!

SHANE POWE 
Rating:
5.0

all is well

Mary Pettway 
Rating:
5.0

Randy was excellent, would highly recommend that location to my friends and family.

Jeffery Bounds 
Rating:
5.0

Customer did not leave a comment.

Andy Irizarry 
Rating:
5.0

Very nice, friendly and courteous establishment. Very professional and very helpful with the customer. I highly recommend this place to rent your uhaul equipment for all your moving needs. I definitely will be using them again in the future if the situation is needed.

Stinson Payne 
Rating:
5.0

I was very dissatisfied with the experience period! The truck was dirty! Nothing was working that should've been except the thing that kept up with the freakin mileage! 1st thing was the lighter port didn't work so I couldn't charge my phone! 2nd Then I discovered the air conditioner didn't work at all! It didn't blow any air whatsoever! It was super hot here in Mobile , Alabama & my little baby dog almost had a heat stroke! I was furious about this at the time & I'm still not happy about it! 3rd , the dash lights didn't work so when it got dark I couldn't see my dash at all! That was a big deal for me because I don't speed or drive in any kind of wreckless way! 4th, one of the tires were bad or it had brake issues! The whole front of the truck would shake & wabble when I got up to just 50 mph. I had already gotten on the interstate before I realised it. Needless to say, I almost got run over! 5th, the truck shut off on me twice & the RPM 's stayed in the very high range!.Between the condition of the U-Haul at the time of rental, the brakes or tire whichever, the truck quitting one it was & no air conditioner, it was not a good day for me or my help! When I called U-Haul Customer Service, the clerk was super nice & offered her most sincere apologies. But that still didn't make up for the bad condition the rental truck was in! Then she offered me a $20 gift certificate to spend with U-Haul! Really? After what I just went through due solely to the fact this truck had been neglected for some time, I don't want or need a gift certificate! I WANT MY MONEY BACK! AT LEAST SOME OF IT ANYWAYS!

Heather Cochran 
Rating:
5.0

All good

GERMAN TORRES 
Rating:
5.0

Just Miles made it easy and convenient. They are in a great location with access to the interstate! Super sweet and friendly people. They have clean lot as well!

Samantha Clements 
Rating:
5.0

Cab of truck was somewhat dirty and had a bad odor. Staff was very friendly and easy to work with.

TYLER RYALS 
Rating:
5.0

The whole experience was great with no complications at all…

MARY BUSH 
Rating:
5.0

Very helpful and had me on my way quickly.

William Bledsoe 
Rating:
5.0

Customer did not leave a comment.

JOHN WILLIAMS 
Rating:
5.0

Customer did not leave a comment.

beverly Weaver 
Rating:
5.0

I will most definitely recommend this location it was in and out perfect customer service and clean truck

jerome young 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HARRIS 
Rating:
5.0

Wonderful experience

Gary Diagostino 
Rating:
5.0

Very nice owner, very knowledgeable and courteous , and was very quick to get us set up and going with a truck

CHRISTY WILLIAMS 
Rating:
5.0

Was taken well care of and was helped out when an issue arose

Mark Babula 
Rating:
5.0

Great

Julius Williamson 
Rating:
4.0

Customer did not leave a comment.

Rosalind Robbins-Pettway 
Rating:
5.0

Friendly Folks, are few, but we found them in you and the crew . Thanks

winifered aych 
Rating:
5.0

Customer did not leave a comment.

Dwayne Christian 
Rating:
5.0

Customer did not leave a comment.

BECKTEMBA STANFORD 
Rating:
5.0

Customer did not leave a comment.

Jeff Morris 
Rating:
5.0

Customer did not leave a comment.

Alice Locke 
Rating:
4.0

Customer did not leave a comment.

Brandon Spradley 
Rating:
5.0

Customer did not leave a comment.

terrie forward 
Rating:
5.0

Customer did not leave a comment.

Renee Wachsman 
Rating:
5.0

The owner at this location was great and super helpful. Awesome experience!

DAVID MACKLIN 
Rating:
5.0

Everything was perfect! A+

Steve Marler 
Rating:
5.0

Staff was very professional and courteous. My truck was ready for me when I got there, just like a reservation is supposed to be. Pick up and drop off was fast and super easy.

Jamison Watson 
Rating:
5.0

Customer did not leave a comment.

Leric West 
Rating:
5.0

A Great Person to do business with, I will come here every time I need a truck

demetrius petite 
Rating:
2.0

Hard to locate where to park the truck.

Steven Favorite 
Rating:
5.0

Customer did not leave a comment.

Pedro Rifat 
Rating:
5.0

Continue with an Excellent services and attention

Pedro Rifat 
Rating:
5.0

Customer did not leave a comment.

Gregory Lorino 
Rating:
5.0

Customer did not leave a comment.

CURTIS MILLER 
Rating:
5.0

Customer did not leave a comment.

Hunter Dixon 
Rating:
4.0

Just Miles Auto Sales was very helpful with my rental. They explained how to hook up the auto transport to the truck and how to load my car onto the trailer. Perhaps the only thing that they could improve upon is having some of the moving supplies, such as dollies and furniture pads. Every U-Haul rental I've done has included a dolly and furniture pads, but they were not available at this location.

Joseph Bristow 
Rating:
5.0

Customer did not leave a comment.

crystal selvage 
Rating:
5.0

Customer did not leave a comment.

Antionette King 
Rating:
5.0

Customer did not leave a comment.

Trisha crisci-clark 
Rating:
5.0

Went above and beyond. Absolutely excellent location with wonderful staff

Mohamed Jasser 
Rating:
4.0

Customer did not leave a comment.

Charolette Wiley 
Rating:
5.0

Customer did not leave a comment.

VIRGIL HELFEL 
Rating:
5.0

Customer did not leave a comment.

LELIA JACKSON 
Rating:
5.0

Randy was friendly and helpful. Great experience!

Glenda Morgan 
Rating:
5.0

Randy was so nice and easy to deal with! He made renting the U-Haul one of the easier parts of our moving experience.

ASHLEY FILLINGAME 
Rating:
5.0

clean friendly fast service

Kellie Beam 
Rating:
5.0

Customer did not leave a comment.

Jeanette Douglas 
Rating:
5.0

This transactiot Just Miles Auto was one of the best and easiest transaction I've had. I would and have recommend Mr Randy for their Uhaul needs. I see nothing that needs to be changed.

LEONDA WOODS 
Rating:
5.0

Great place and easy access

Marco Estrada 
Rating:
5.0

The man at Just Miles was extremely accommodating considering the bad weather we were having.very patient and kind.

GILBERT MIZELL 
Rating:
5.0

Customer did not leave a comment.

JAMES WARD 
Rating:
5.0

keep these guys supplied

WADE BLACKMON 
Rating:
5.0

I WOULD LIKE TO SAY MR. RANDY WAS SOOOO VERY HELPFUL WITH THIS MOVING PROCESS, COULDNT HAVE ASKED FOR A BETTER SALESPERSON. HE WAS AWESOME!!!

JACQUELINE CHARLESTON 
Rating:
5.0

Customer did not leave a comment.

Jimmy Francis 
Rating:
4.0

Customer did not leave a comment.

Joseph Douglas 
Rating:
5.0

The BEST UHaul location I've ever gotten a trailer from. Very fast, efficient and friendly. HIGHLY RECOMMEND>

ERNEST KOONE 
Rating:
5.0

Customer did not leave a comment.

ROBERT REAMES 
Rating:
5.0

Randy was a big help and made everything easy for me.

Frank Leon 
Rating:
5.0

The ease of using the lockbox pickup and return helps a lot when you are trying to get things done early in the morning. The pickup and drop off location was centrally located to our move and easily accessible. The vehicle was clean. The website and phone app were easy to navigate and user friendly.

Michael Scroggins 
Rating:
5.0

Customer did not leave a comment.

WILLIAM URSING 
Rating:
5.0

Great customer service - extremely helpful! Do yourself a favor and avoid the downtown U Haul Location at all cost- just go to Just Miles and save yourself tons of headaches and disappointment.

Donald Gibson 
Rating:
5.0

Customer did not leave a comment.

WARREN WILSON 
Rating:
5.0

Customer did not leave a comment.

STUART LUCKIE 
Rating:
5.0

Fuckin excellent

Matthew Burnett 
Rating:
5.0

Customer did not leave a comment.

richard fuller 
Rating:
5.0

Customer did not leave a comment.

WARREN WILSON 
Rating:
4.0

Customer did not leave a comment.

DANIEL BURKHARDT 
Rating:
3.0

You can give back some money for early returns instead of trying to credit us to take the trailer to a different location

RICHARD DE GURSKI 
Rating:
5.0

Customer did not leave a comment.

Kelsey Welch 
Rating:
5.0

Make Sure that the Drop Off location Does really exist. When we arrived to Lawrenceville.. many of the u-haul placed would not accept the Drop off... Very annoying and created an issue for us. Had to drive back trailer all the way back to Al.

RAMYRO TIRADOEGAS 
Rating:
5.0

Customer did not leave a comment.

FRANCIS PALOMBO 
Rating:
5.0

Demonstrate the ramp placement.

KIMBERLY LEE 
Rating:
5.0

Customer did not leave a comment.

Blake Courington 
Rating:
5.0

Customer did not leave a comment.

SHAMARA GOWDY 
Rating:
5.0

Customer did not leave a comment.

PEACE MAHORO 
Rating:
5.0

EVEYTHING WAS AWSOME!!!!!

NAFEESA COOKS 
Rating:
5.0

The Place where I made the reservation for the U-Haul took my reservation but they were not able to uphold it so they referred me to this U-Haul place who had what I needed and was very kind and understanding to what I needed. his place was very Clean and neatly organized, it's what a business should look like.

STEVE SELTZER 
Rating:
5.0

The Uhaul contractor was knowledgeable and fast.

JOHNNICE SMITH 
Rating:
4.0

When I dropped off the truck I was told I went over my miles which wasn’t correct because I only drove approximately 80-85 miles at most which leaves me to believe the miles entered on my contract we’re not right when picked up the truck on yesterday.

Sheldon Washington 
Rating:
5.0

Just incredible customer service. The gentleman that looked after me actually backed the trailer in for me during drop off, as I was having a little trouble lining it up. He went above and beyond.

SUSAN ANKROM 
Rating:
4.0

Customer did not leave a comment.

KEVIN HILL 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top