Customer Reviews for Jus Storage
(U-Haul Neighborhood Dealer)

1,546 reviews

517 S Sandhills Blvd   Aberdeen, NC 28315

(910) 944-2951

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(910) 944-2951

517 S Sandhills Blvd
Aberdeen, NC 28315

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–12 pm
  • Sun: Closed
No photos available
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Anthony W. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

Caleb C. 
Rating:
5.0

Customer did not leave a comment.

Kashif H. 
Rating:
5.0

Steve was extremely kind and helpful. I was on my way in 15-20 mins and when I returned, he was there to assist me.

Tamara C. 
Rating:
5.0

young man was very sweet and nice

Dplly M. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Location phone service isn't the best so it was hard to do online. Also wasn't aware driver has to be setup first before starting online pick up. Just notes to be aware of!! However overall wonderful pickup

Samantha P. 
Rating:
5.0

This trailer leaked and got water all over our things. Luckily it wasn't pictures or items that could easily be damaged but it could have. Please fix for the next person, could have been very bad. Manager of jus storage was very kind an helpful.

Amber C. 
Rating:
5.0

Moving sucks, but UHaul is always easy!

Patrick B. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
4.0

Having a human face is always the way to do business.

Thomas G. 
Rating:
5.0

They helped unload small car from trailer.

GREGORY P. 
Rating:
5.0

Great customer servive

Steve C. 
Rating:
4.0

Customer did not leave a comment.

Dan E. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
4.0

Customer did not leave a comment.

Josie L. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Customer did not leave a comment.

Ernest S. 
Rating:
5.0

The owner was on premises on New Year's Day during my drop off and even though not open assisted me in checking in the trailer. Very nice couple the owners of the drop off location.

Glenn L. 
Rating:
5.0

Battery died after second start up. Location was super helpful and tried to help but corporate uhaul was inept and the three people who contacted me to get it fixed were all more worthless than the person before them.

Kevin E. 
Rating:
5.0

Nothing

Kenneth S. 
Rating:
1.0

It took us three and a half hours before we were able to access the truck. At a point the truck would also not start so we had to jump-start it. This was the worst service ever.

nana-kwadwoo B. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Brett L. 
Rating:
5.0

Great location! Great staff! Love renting from this location!! I'll be back whenever I have a U-Haul need!

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Cory B. 
Rating:
5.0

Customer did not leave a comment.

Mark Y. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Brett L. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Steve was awesome

Riley H. 
Rating:
5.0

Check out process made quick and easy. Truck and equipment were ready when I arrived. Check in can be easy with the uHaul app after hours.

Austin C. 
Rating:
5.0

Great service and great experience! Thanks!

Richard R. 
Rating:
5.0

Very helpful, friendly and made everything easy. Will use again.

ROBERT P. 
Rating:
4.0

Mr.Cranford did a great job.

Kevin F. 
Rating:
5.0

It was the quickest I've ever been able to get in and out of a U-Haul center. I did pre-register, and that saved a lot of time. If you need a rental truck, this is the place you should get it!

KEITH M. 
Rating:
5.0

Customer did not leave a comment.

Lynn B. 
Rating:
4.0

Very very good customer service every thing was well

Rodney A. 
Rating:
5.0

Randy and Steven do a great job!

Brett L. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Randy and Steven are easy to work with, and very helpful.

Brett L. 
Rating:
4.0

Every thing was good

Marie C. 
Rating:
5.0

Helpful service! Would rent again in a heartbeat.

John L. 
Rating:
5.0

Customer did not leave a comment.

SCOTT W. 
Rating:
5.0

Customer did not leave a comment.

paulette M. 
Rating:
5.0

The back of the uhaul need to be sprayed for bugs

Amanda H. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
4.0

A little pricey.

David S. 
Rating:
5.0

Customer did not leave a comment.

Jamar G. 
Rating:
5.0

Customer did not leave a comment.

Robin E. 
Rating:
5.0

Very impressed!! Employee was exceptional....very professional, ftiendly, and knowledgeable.

Joe P. 
Rating:
5.0

Customer did not leave a comment.

robert C. 
Rating:
5.0

Customer did not leave a comment.

Heather D. 
Rating:
5.0

The front wheels need to have the brakes checked.

JOHNNY B. 
Rating:
3.0

The website is horrible! It was a nightmare!

Alyce A. 
Rating:
5.0

Randy is very kind and helpful. Great place to rent a U-Haul!

Lori S. 
Rating:
1.0

I think uhal is a rip off, I did a pick up in raeford nc and was suppose to be a drop off in Aberdeen nc while the “contract” was a raeford to raeford drop off, when I called for a change the same day as the rental was pick up, they told me it was a 125$ fee and now they are trying to charge me 286$. Total rip off, employee don't know how to communicate with customer nor does management

Paige H. 
Rating:
5.0

Customer did not leave a comment.

Lisa A. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

A+

Cindy S. 
Rating:
5.0

Customer did not leave a comment.

Mike C. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Customer did not leave a comment.

Bruce H. 
Rating:
5.0

Customer did not leave a comment.

Emily B. 
Rating:
5.0

Customer did not leave a comment.

Emily B. 
Rating:
5.0

Great experience with Uhaul from start to finish

Shelba U. 
Rating:
3.0

Customer did not leave a comment.

Iesha J. 
Rating:
4.0

When using the app, make the payment piece last and have better wifi near location. You could also explain the app to the customer, so they don't think the payment is the end but then you have to take 10 more pictures.

Scott B. 
Rating:
5.0

Fast and friendly. Thanks

Paul V. 
Rating:
3.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL J. 
Rating:
5.0

Fast,professional service.

James L. 
Rating:
1.0

I was charged an extra day for no reason, my contract said return by 4 pm on June 9th and I returned it before noon and was charged an extra day

Cole T. 
Rating:
5.0

Easy and hassle free.

MATTHEW CALVIN B. 
Rating:
5.0

Customer did not leave a comment.

Anthony S. 
Rating:
5.0

I found the services to be great. Customer service is One of the best.

Valerie P. 
Rating:
4.0

Customer did not leave a comment.

ellis R. 
Rating:
2.0

When I called to reserve a trailer and a hitch, I explained the type of car I had and what was needed. He asked whether I wanted to buy a hitch or rent one. I told him I needed to rent one. When I got there, I was told they do not have or install hitches. I had to rent a truck and a trailer so it cost me more money. The nearest place that installs hitches is in Fayetteville 50 miles away. The gentleman in the morning was very good. However, the one I talked to to reserve the trailer needs to be trained in what you have and do.

William B. 
Rating:
4.0

I think I initially was scheduled at a different location.

Michael E. 
Rating:
5.0

Customer did not leave a comment.

Joanne P. 
Rating:
3.0

The online check in was nice, but the "located parking spot" feature did not work.

David M. 
Rating:
5.0

Customer did not leave a comment.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

JOHNNY B. 
Rating:
5.0

Everyone was great

John L. 
Rating:
5.0

Nothing! Randy was fantastic!

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

Isabel S. 
Rating:
5.0

Customer did not leave a comment.

TROY R. 
Rating:
4.0

The gentleman that helped us was very friendly, but we were very upset. There's no notice when you reserve that you cannot check in online. We wasted half an hour trying to check in and apparently their location does not allow it. This caused us to be late for our appointment.

Jake B. 
Rating:
5.0

Customer did not leave a comment.

James C. 
Rating:
5.0

Great service, easy processing, prices are good.

Robert G. 
Rating:
5.0

I had a great experience with this site and would recommend them to anyone.

Randall S. 
Rating:
5.0

Customer did not leave a comment.

ali A. 
Rating:
2.0

Not sure he was listening to my complaints about the vehicle. Would not be surprised if it was just passed on to the next customer.

david C. 
Rating:
5.0

Customer did not leave a comment.

William F. 
Rating:
5.0

Maybe have coffee and donuts. Just kidding. A very good experience. Everything was so easy!!

Carol C. 
Rating:
5.0

The help and service you expect from U-Haul!

Guy B. 
Rating:
5.0

Good experience. No probelms.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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