Comentarios de los clientes para Junction Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Junction Storage

Clasificación general:

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susam B.
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El cliente no dejó un comentario.

Terri N.
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El cliente no dejó un comentario.

Adam S.
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El cliente no dejó un comentario.

Josh L.
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Wes has been a great help in making sure all of my rental needs are taken care of. Would definitely rent from Junction Storage again.

Mike S.
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El cliente no dejó un comentario.

Cynthia H.
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Clean the trucks...also make sure the information entered for the truck is the same that is told to the customer.

Paul S.
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The customer service was excellent. Nina , Mark and Travis were pleasant, helpful and professional.

Theresa P.
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Yes I would definitely recommend this U-Haul location to any of my family and friends excellent service in the process was quick and easy exactly what people need when they are moving

Ronald B.
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If I'm going to have to have the truck full of gas when I turn it in it should have been full when I picked it up

Bobby B.
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I liked the fact that is was not on a busy hwy and easy to get to.

Edwin R.
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Inside of trailer was dirty. Could have been swept before making available.

Leonard V.
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El cliente no dejó un comentario.

Miranda B.
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They didn't go over anything wit h us. J

JAYLEEN F.
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There is hardly any where to park the truck, the online return process was horrible, I never received anything to tell me if my truck was returned to satisfaction since there was no one available the day I returned the truck.

Marlon W.
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This location is top notch. They went above and beyond to help me get taken care of. The manager, himself, came out to make sure I was well taken care of and happy with the solution. 5 star service!

Kyle R.
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El cliente no dejó un comentario.

James M.
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none

Ronda D.
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I did not request Safe Tow to be added to my bill! I was told to check with my insurance to make sure they would cover it. Then when I call to have it taken off my bill they said I had to make a claim when I turned the uhaul back in. Then when I turned it back in they said I had to call customer service.

Ladonna A.
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Make sure you check that the trailer is patched too ball. Trailer was not attached and almost took my tailgate.

Chris C.
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The employees didn't seem very familiar with the checkout process online. They had difficulty navigating the process. It took nearly thirty minutes and I had already entered a lot of information online when I reserved the equipment

Ottis R.
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Everything was great .

Ottis R.
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El cliente no dejó un comentario.

Teresa A.
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El cliente no dejó un comentario.

Leon W.
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El cliente no dejó un comentario.

clayton H.
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El cliente no dejó un comentario.

Joyce H.
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Friendly and professional

Robert F.
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Friendly and helpful.

Kimberly P.
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Dropped off outside

Jillian G.
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Nothing. Awesome staff. Really helpful. ??????

Amanda H.
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Very nice.

Jessica B.
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I had a really bad experience with U-Haul. I've rented before and never have had an issue like this. The place I choose to rent wasn't open for me to get a truck. I called multiple times and nobody was working. I waited a while because I really needed the truck. I had other people waiting on me to move furniture. I called U-Haul and they gave me to option to download the app and do a self rental. I tried that but was having problems with the app. I called for help and the customer service representative was very rude. No apologies, she told me I was sent a text with a video. I told her the video wasn't working. She was no help. She said I'd have to wait a few moments and maybe it was user error. I tired the app again and I tried the website for more information. The app gave me no option to take a picture of mileage or damage to the truck. The truck was a little over half a tank of gas. I will avoid U-Haul in the future. Too much of a hassle.

Jaime S.
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I returned equipment advised the woman who rented it to me I would not be coming inside at drop off. She instructed me to leave in space where it was parked when I picked up. However equipment wasn't checked in for 3 days. I wasn't aware of this until I received a call from uhaul stating equipment wasn't returned.

Christopher S.
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Easy pick up and drop off

Jerry P.
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Went to pick up truck and the pick up site was closed... they didn't say anything about it being closed on that day... but luckily the guy that works there was willing to come in and help us... put me behind on my moving schedule but in the end it all worked out

thomas L.
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N/A

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