Customer Reviews for Judd's Rental
(U-Haul Neighborhood Dealer)

230 comentarios

1811 Bay City Rd   Midland, MI 48642

(989) 488-2598

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 3:30 p. m.
  • Dom.: cerrado
Horario especial
  • 10/5/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(989) 488-2598

1811 Bay City Rd
Midland, MI 48642

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 8 a. m. - 4:30 p. m.
  • Sáb.: 8 a. m. - 3:30 p. m.
  • Dom.: cerrado
Horario especial
  • 10/5/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

BLAKE A. 
Clasificación:
5.0

Have more 26-ft rental trucks there for us

mike M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff R. 
Clasificación:
5.0

Too much information requested for the rental.

HUGH T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace S. 
Clasificación:
4.0

The reservation system is not good. To many inaccuracies.

VAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Marty W. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike S. 
Clasificación:
5.0

El cliente no dejó un comentario.

amber C. 
Clasificación:
3.0

All of our atuff in the trailer got wet and it had a lock on it and door was closed... Im not aure why but it was wet

Brad M. 
Clasificación:
5.0

The guys at Judd's were super friendly and helpful. I would highly recommend them for all your uhaul rental needs.

Lisa M. 
Clasificación:
2.0

24/7 truck pickup was not available until the shop opened at 8am. Team at building was short staffed and caused additional delays getting the reservation completed.

Angela D. 
Clasificación:
5.0

No problems picking up

David R. 
Clasificación:
2.0

Lights on the trailer didn't work when we were driving at night and we didn't realize until after we left. The uhaul employee never verified it was a working trailer. Also charged for 3 days when only had the trailer 1.5 days.

Isaac F. 
Clasificación:
3.0

Couldn't do online checkin since they changed the time when they called to switch locations but didn't tell us this . Had to call U-Haul.

Melvin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth W. 
Clasificación:
5.0

Customer service was amazing!!!

Joseph H. 
Clasificación:
5.0

I will always rent from Judds rental

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathy D. 
Clasificación:
5.0

The only thing I didn't like was the trailer towed pretty badly, the trailer was in good shape physically, but, it's swayed a lot while being towed and it didn't seem to matter whether it was empty or loaded

Chad Y. 
Clasificación:
2.0

The truck had little gas in it and I had to fill it BEFORE I could use it. It was way too bumpy of a ride. Otherwise, it was fine.

Monica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Very nice man that my son dealt with. Nice place to go.

Marlene H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Dan P. 
Clasificación:
5.0

Thank you very much.

victoria V. 
Clasificación:
5.0

Nada

Ralph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian P. 
Clasificación:
3.0

Dropped truck and car trailer off on Sunday, need to clean inside truck windows and replace strap on left tire side on car carrier trailer, ps that should have been seen in Houston, but we did not realize it until we were on the road awhile

Suanne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHY ANN B. 
Clasificación:
5.0

The only thing I can say about improvement is that the fuel amount on contract should reflect the fuel amount actually on the gage in truck. Everything else was wonderful.

Kimberley W. 
Clasificación:
5.0

It was our first time renting a uhaul and it was smooth and simple.

deb B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
1.0

My tv was ruined with smart plus And its a scam. Talked to multiple people who brushed me off multie times after ridiculous wait times which were said to be less. When i finally got a manager it wasnt their fault. Even tho i spent extra.

Ian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Russell J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ruth A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug G. 
Clasificación:
5.0

El cliente no dejó un comentario.

tulio J. 
Clasificación:
5.0

Easy pickup. Very pleasant experience & affordable.

terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ron D. 
Clasificación:
3.0

The counter agent had me returning the vehicle to Wayland, MI when I told him I was going to Westland, MI. I don't know if the rate would have been better because no one will respond to me. The agent did not provide me with a written copy of the agreement so I had no idea they had it wrong until I went to return the vehicle.

Greg M. 
Clasificación:
5.0

Judd's is the BEST! They make is SO quick and easy to rent a UHaul.

Matthews M. 
Clasificación:
4.0

I have no suggestions. The reservation and pickup process went extremely smooth.

JOHN B. 
Clasificación:
2.0

truck was left in back lot, CSR walked away leaving my wife to clean the snow off so it could be driven. The CSR didnt seem very familiar with any online reservation protocals. In addition the vehicle was picked up with 3/4 of a tank of fuel however Uhaul records indicated 15/16 of a tank when picked up. Before the trip began she put 11 gallons in to top off the tank.

Brett D. 
Clasificación:
5.0

It did the job. Thanks.

DEAN MATTHEW O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori V. 
Clasificación:
3.0

El cliente no dejó un comentario.

NATHAN P. 
Clasificación:
5.0

Process was quick and easy. Judd's helped insure the trailer was properly connected for us.

Charlie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Always great always friendly.

Kahleel R. 
Clasificación:
5.0

Exceeded expectations. Highly recommend. Easy ordering, pickup and return; new and clean equipment.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabitha M. 
Clasificación:
5.0

They were so helpful. The app and website were not working for my pick up so they did it all for me and quickly. Very grateful.

Denise G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

So sorry for the mess that was left for you. We rented the truck for a client and it turned out to be a nightmare. But John Stein, the district manager here in Midland, handled it like a champ and we were able to get the truck back (not a sure thing!) and cut our losses. Thank you for your professionalism and your timely help, John!!

KELLI JOY-DESIRE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN ANDREW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY LYNN L. 
Clasificación:
5.0

Great Service!

MICHAEL SCOTT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANN ELIZABETH R. 
Clasificación:
4.0

El cliente no dejó un comentario.

pierrette B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN CARL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES MATTHEW T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nicholas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy D. 
Clasificación:
5.0

Keep trailers in a little better shape. Running light was missing on trailer and it would have been an easy fix

MICHAEL VERN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL EDWARD N. 
Clasificación:
3.0

Watch for extra charges, on your credit card.

SCOTT MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA ELISE M. 
Clasificación:
5.0

Rough ride in truck!

ROBERT KENNETH V. 
Clasificación:
5.0

Good place, always friendly and down to earth people...I rent uhauls twice a week, and always use either Judds or the Quality Transmission location. The top 2 locations in Midland... Thanks guy's :)

SCOTT MICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas Z. 
Clasificación:
5.0

I need U-Haul to give me a receipt I don't know how much I paid

SYLVESTER DANIEL T. 
Clasificación:
5.0

ABS alert system light came on after 350miles, but went off after a gas stop. Also for long distance travel, would recommend some sort of cruise control. People at Judd's Rental were great to work with.

JEANNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew R. 
Clasificación:
5.0

The automatic drop off was aDISASTER. “The system”never sent a confirmation number from 1030-1120PM, preventing me from even SYARTING the process I was on HOLD to talk to a customer service rep for 29 minutes

Jeff C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARRIE ANN P. 
Clasificación:
5.0

Customer service was excellent. Extremely friendly service providers

Steve W. 
Clasificación:
5.0

We had to travel 2 hours to this location which was north of our home and further north from our original pick up site. The employee was great, but having to change locations was not.

Michelle A. 
Clasificación:
5.0

We simply dropped off our truck here after-hours, so didn't have any interaction with the site or staff.

Nolan H. 
Clasificación:
2.0

The truck smelled like a dog kennel. If I would have been moving my household items I would have returned the truck due to the smell. When I let the men know when I returned it they didn't acknowledge it at all. Between the grumpy salesman and the smelly truck I would never go back to this location and I will always get in the back of the truck before taking off in it

SAMANTHA LYNN N. 
Clasificación:
3.0

This was one of the most nervous trailering experiences I've had and I've pulled my 30 foot boat and trailer probably 10000 miles to the lake on I35 in the DFW Metroplex. Judd's only had 1 trailer in the size I rented. I went there because it was closest location to the house we were moving from. The tires on the trailer were all pretty much bald. Tread depth was minimal and one of the 4 tires almost had zero tread. I was told the trailer had surge brakes. It didn't feel like they were working the entire 1200 miles. When I returned the trailer to the store in TX, I told the guy about the brakes and he told me they were for emergency only, in case the trailer broke away. So somebody is wrong. The worn tires were by far the most nerve wracking. I would never think of taking my boat on the road with tires in that poor of shape. You shouldn't expect customers to pull your equipment in that condition either.

ROBERT C. 
Clasificación:
5.0

Judd's Rental was great to work with. Conversely, I was not happy with the service from U-Haul. Made my reservation with one location in town but U-Haul said there was no equipment (5x8 trailer) available. Said I needed to pick it up 30 miles away. And no guarantee I could have it at the time I needed to pick it up. Only because I called around did I end up finding what I needed in my town. Really disappointed with my first U-Haul experience

STEVEN HOWARD W. 
No se han enviado comentarios para esta ubicación.

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