Customer did not leave a comment.
Ron R
Customer Reviews for JT's Wheels N Deals Ltd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The associate was professional and made the rental process very easy.
CONFESOR NGreat location and excellent service. Thank you for making things so easy.
Frank DBrake light was on but other than that it was very good.
MICHELLE CVery helpful
Roberet SHad a great experience, walked in and was able to rent a van on the spot to go pick something up at Lowes. Great customer service. Nice equipment.
mark gKeep up the quality of service. Second to none.
Tony CI will definitely be there doing business again very nice place to do business. …. Thank you .
Eileen SEverything met or exceeded expectations.
Michael SExcellent service!!
Shanae CMirrors and glass where dirty. Snow form the day before was not totally cleaned off the vehicle.
Rick VAlways a pleasure to rent from this facility.
Michael SThe operator did an excellent job. He assisted me and answered all my questions. He’s great!!
Ezekiel OThe truck was not clean on the inside. Driver side had mud all over the floor. Whenever I rent a U-Haul, I always use this location. It is convenient and have never had a bad experience. I will certainly use them again.
JOHN LGreat service. Highly recommend!
Michelle WCheck engine light on vehicle. It’s your basic U-Haul rental location.
ROBERT GSuperb location.
Michelle WThis was my first time renting a vehicle ever. I used the cargo van. I was impressed with how clean it was. And how new it was. Guess I expected an older vehicle that was used hard considering it’s a cargo vehicle. I made sure to vacuum it out and sprayed it off at the car wash for the next renter. It’s cleaner now then when I picked it up. I would definitely use U Haul again!
Susan GSuper friendly guys at the counter. Helpful, efficient. No messing around. Location is perfect for me, I'm so glad I found this place.
Kevin BNothing really. Was able to drive to this location at a moments notice after going to another location where I reserved and no one was there. Guy here was friendly and set me right up and walked through everything I needed to do. Would use again and again for sure
Reginald BAPP DID NOT WORK WELL AT ALL
William KWhen picking up the truck, the app/site wasn't working. Took about 15 minutes for it to load (I had a full 5G signal) Eventually it loaded, but then required me to re-enter all my information that I had previously added when I reserved the vehicle. A bit annoying, but once that was done, all was well.
Justin DFriendly, helpful, knowledgeable....would highly recommend
Rebekah CGreat rental experience. Would recommend calling the dealer directly. The U-Haul website is not very reliable.
Stephen MJoe was great help very nice everything he set up for me was great help , thank you joe
Leslie KStaff and equipment were wonderful. I will be back again for trailer rental.
Christopher LGreat dudes at this location!
Bob SGreat place. Thanks
DOLORES FNothing
Karen CAlways fantastic service ! Easy in easy out!
DEBRA WBest rental experience ever. Thanks Joe!
Edith BVery helpful in hooking up the hitch and plug.
Donald SThe whole process was quick and easy. The guys there are very friendly. The van I rented was late model, clean, well maintained.
Stephen EGreat customer service
JAMES DI requested pick up within walking distance. NO!!!! We get sent 13 miles away. Then we're NOWHERE NEAR to our storage load-up location which was 5.3 miles from our ORIGINAL REQUESTED U-Haul location. It was 19 miles to get to our load-up location. I only moved 1.6 miles. Yet now to return the truck It was 21 miles. What percent is the kick back to send a U-Haul rental far from their REQUESTED pick-up point to make the customer pay that much more money? The ONLY good thing was the gentleman at the forced U-Haul pick-up location was very polite and sympathetic to our then more expensive day. All it would have taken was a phone call not a last-minute email to inform me and all this aggravation could have been spared. How much more impersonal does U-Haul intend to get? Paula J Smith
Paula SJTs was awesome
Harry SThe man who helped us at check in was helpful and courteous.
Christina GPitbull from across the street approached key box Cell coverage not good
Lou RExcellent service and very accomodating during check in and check out.
Reden MVery easy to deal with, helped with accomdations
Angela MOwner was so friendly and answered all my questions. I arrived before the business opened prepared to use the mobile check in and owner came out and not only greeted me but also checked me in. Upon return, he kindly allowed me to wait inside for my Uber. Van was completely clean and ready to go when I picked it up. Excellent experience.
SUSAN SWhile I'm all for keeping older vehicles, this one most certainly could have used some wor (with over 107k miles). Every other van I've used has been newer and in better condition. I believe this one needs an update with the transmission, it was sluggish which would also account for the significant fuel consumption (I've done this same trip with a uhaul a few times and never used that much gas). Otherwise I have no complaints about the location at all. I find it to be efficient and quick to use. Equipment like I said is generally in really good condition.
DANIELLA HThe process was quick and friendly. Their trucks are newer and well maintained.
Steve EThe battery was weak I had to jump to start with cables from another car
JUAN CI didn't get a hand truck as I requested & i was charged for it. Plus I was told it was going to be $50 when I picked up truck and I was charged $95.00. Why was that?
Lorraine AGentleman was polite and courteous. Return was just as smoothe. Originally informed he would charge for 5 hours, if less, he would refund. By the time we returned home my CC had the refund. Very pleased with thus company, highly recommended.
Antoinette FEverything was great
Marc STruck broke down in less than 5 miles.
Nolan SThe check in and out process on the app is slow and cumbersome
Randolph M