Customer Reviews for Jrs Sales
(U-Haul Neighborhood Dealer)

219 comentarios

46801 Dutch Ln   Saint Clairsville, OH 43950

(740) 526-0120

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sat–Sun
    9 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(740) 526-0120

46801 Dutch Ln
Saint Clairsville, OH 43950

Servicios en esta ubicación:

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sat–Sun
    9 a. m. - 12 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I did not get the lady's name, sadly, but I could tell just by purchasing a U-Haul from her that she has an amazing soul. People like her are hard to come by. Will forever refer friends and family to this location.

Chelsea B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindia P. 
Clasificación:
1.0

Get it away from JR'S. He is a total asshole! Would never encourage anyone to go there!

goerge T. 
Clasificación:
1.0

The customer service was terrible. Poor communication skills and very poor attitude.

nautika S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorie M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON N. 
Clasificación:
5.0

Easy to set up, equipment was good, they reviewed my hook up to be sure it was right , plenty of moving blankets for me to use , made return super easy , if I need a rental again they will be my first call

JEFF W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert J. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALBERT P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

Great customer service.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET P. 
Clasificación:
3.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

Excellent people. Friendly and very efficient

RICK K. 
Clasificación:
5.0

This was the best ever moving experience we've had. Junior expertly runs an exceptional business and his office girl/accounts meant Coreene is so very efficient! 10 stars out of 5 if it were only possible! Thank you so much!

Lisa R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theodore H. 
Clasificación:
3.0

El cliente no dejó un comentario.

TERRI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathie Y. 
Clasificación:
3.0

Had major problems with this vehicle starting out picked up very dirty empty bottles in cab mud on inside of doors. Air conditioner did not work had to stop and get air conditioner charged so we did not roast. Check engine light on the whole way of trip and then truck broke down had to wait over 3 hours towed to a shop had to wait another 3 hours for repair missed our deadline of picking up our shipment. The company that I was going to pick up equipment for end up calling another vendor to do so because I had a unreliable vehicle. U-Haul representative was supposed to be in contact with me have not heard a word from anyone. I rent U-Hauls on a weekly basis but I'm considering going back to Penske if this is not handled correctly.

Chad J. 
Clasificación:
4.0

El cliente no dejó un comentario.

april S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

Vehicles need to be checked out, A/C did not work it was a long 2 day trip.

HAROLD Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

JORJA J. 
Clasificación:
5.0

Excellent service

Jairo T. 
Clasificación:
5.0

The location was easily accessed, and the van was very clean and well maintained. JR was pleasant and friendly. Highly recommend this location.

Michael M. 
Clasificación:
5.0

Had to cancel saturday because the uhaul wasnt returned. And they wouldn't help get me a smaller uhaul. Happened to find one yesterday. So am I getting my $50 since I was screwed over?

Keith R. 
Clasificación:
5.0

I would suggest a back up camera on the 26' box truck as most are not used to driving something like that. Luckily I am used to 53' trailers. Also if the mirrors are adjustable that would be great as not everyone will have the same POV. Along with heated as the morning I took off with it the mirrors were saturated with dew.

JAKE K. 
Clasificación:
5.0

Great service.

Kama M. 
Clasificación:
2.0

Operator was a huge ass.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leigh H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelee L. 
Clasificación:
5.0

Couldn't improve anything, employee was nice and very helpful with getting my rental setup with last minute notice. Would 10/10 use this location again and recommend to other people!

LOGAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LYMAN W. 
Clasificación:
1.0

We waited at this location for over 20 minutes in the office and nobody came to help help us. We decided to call and nobody answered. We left the keys in the drop box, left a message to call us ASAP that the truck has been turned in properly and still at 8pm, we have never received a call. We turned it in at 9:05 am. I called Uhaul to let them know the situation and was told I should have waited at the businessâ€"how long was my question?!?! I hope you consider your relationship with Jrs sales in St. Clairsville, OH- that was not a pleasant experience for us worrying that things would not be taken care of properly. Yo

Elizabeth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ethan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory P. 
Clasificación:
1.0

The owner yelled at me when I asked where I could leave my personal vehicle. Who runs a rental truck company without a place for drivers to leave their vehicle? Extremely rude and unprofessional.

Michelle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad V. 
Clasificación:
4.0

Friendly

Darrell P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina B. 
Clasificación:
5.0

Great experience

JASON C. 
Clasificación:
4.0

The lady in the office was very helpful

richard H. 
Clasificación:
4.0

It was the one of the best customer service experiences I have ever received. Lady on phone went out of her way to make the situation resolvable and convenient. Considering I called to cancel due to hassle of digital registration, this was monumental. She assisted to the degree that I kept the reservation and it went really well. The location is a little remote - that's the only negative.

Jennifer J. 
Clasificación:
4.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

The app again failed. Had to use website again and still had a very hard time uploading required photos. It took 30 minutes to return the truck when it should have been done in under 5. The online experience was terrible both for pickup and drop off and the hassle simply wasn't worth the effort. If I need for a moving truck in the future this experience will definitely have contemplating using another company the next time.

Joe D. 
Clasificación:
3.0

I always use this location when I rent a truck but this last experience was not stellar. I requested to change my reservation and it was never notated. I had to call the main line, speak with 2 different reps before the problem was resolved. Upon picking up my truck, the remote key thing wasn't working properly and it took nearly 45 minutes and 2 additional phone calls to actually get in the truck. Furthermore, why advertise office hours, when you're technically not there during that time? Hopefully my next experience won't be as bad as this one.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG V. 
Clasificación:
5.0

Clean windows

David B. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
4.0

Helped on a Sunday.

KENT L. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lauren Marie H. 
Clasificación:
5.0

Nothing, everything was excellent and the service was EXCELLENT

Darrian D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

Ninguno

William H. 
Clasificación:
5.0

Very nice people. Super helpful. Clean equipment.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

This trailer was NOT at the location that the guy that confirmed my reservation said it would be. It even had the wrong location on the paperwork. When I went to pick up the trailer the guy did not know anything about it and looked up my reservation number and directed me to the dealer who had it. Total waste of my time.

Larry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW M. 
Clasificación:
5.0

Quick Nd easy

CARLOS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW M. 
Clasificación:
5.0

El cliente no dejó un comentario.

von H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
3.0

No comments

ROBERT C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ryan T. 
Clasificación:
5.0

Wonderful experience great people!!

Kellie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUG V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane L. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEON S. 
Clasificación:
5.0

Korrian was very helpful and nice,never meant her boss but he has a awesome worker.

Donna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARL G. 
Clasificación:
1.0

We reserved a 26' truck at 7pm in my old city. The day before pickup I was told my location changed to another city down the road 13 miles past my old city amd that it was a 24/7 pick up location and the 7pm pick up was fine. After arrival the next day at 7pm we were told by a employee that location did not do a 24/7 pickup and that I should of came earlier! We were not able to get a truck then that night and forced to make another reservation for the following morning! I was told I would receive a 50 credit to my order but this was never carried over to my new reservation and I was charged the full price the next morning with my next reservation. To make a long story short my experience was very bad with uhaul this time around. I had to load and unload my truck with half the help I would of had if my pickup was on time! Very tired and very disappointed.

Brant H. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDNA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathryn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Tammy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel M. 
Clasificación:
5.0

Nothing you have great people very helpful even hooked up trailer for me and checked to see if needed any equipment or blankets. I will do business with you again!!!!

Glenn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

jean H. 
Clasificación:
5.0

Turn signal, Brake light out at p/u. Other than that great folks to deal with.. that office girl there was on the ball

BRUCE K. 
Clasificación:
3.0

There were issues with the truck and we required a road service call. The service person said there was a broken part of the rear ramp which ripped the wiring from the fuel cell. Also, he said that the inside rear tires are bald. The windshield is badly cracked.

FRED S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chester S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raynard M. 
No se han enviado comentarios para esta ubicación.

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