Customer did not leave a comment.KENNETH L.
Customer Reviews for JP's Body Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.STANLEY W.
Customer did not leave a comment.Cee M.
Customer did not leave a comment.JERRY B.
Overall area terrible, difficult to find. Gentleman was really great who helped us return he vehicle.robert S.
Customer did not leave a comment.Frank J.
Service was fantastic hooked up the trailer for me and checked lights and tires and was very professionalWILLIAM R.
Very professional and Courteous.ALAN N.
I have worked with this U-Haul location a couple times now. Both times were absolutely flawless. Great equipment and great people.Mike R.
Customer did not leave a comment.Hazel B.
Customer service at this location was awesome, however the truck's A/C was out for the entire 12 hour drive to Nashville in the middle of August, miserable.Dalton K.
Customer did not leave a comment.Lawrence M.
Customer did not leave a comment.KELSEY B.
Dan was friendly and very knowledgeable.JERRY D.
Arriving at the location, I could not tell where the dang office was. I saw a couple guys working on a car but they quickly told me to go across the way from where they were. There's a giant speed boat that's been parked there in the way for like forever that I had to walk around. The whole place looked like a junk yard & not a well run business. Their office was a mess too.ANTHONY C.
Customer did not leave a comment.SARAH J.
Customer did not leave a comment.NATHAN M.
Customer did not leave a comment.KENNETH A.
Not a single glitch!Harlen V.
Everyone was friendly and helpful. Renting, picking up and returning the truck was super easy. I already recommended them to my sister.Angela W.
Customer did not leave a comment.STEVEN M.
Customer did not leave a comment.TERRY G.
Supply this location with extra long wheel straps for the haulers. He said we'd have to buy our on to fit our truck tires. We had ri to the big location in Tulsa, OK to get he straps installed. They were great, especially Steven Reed. He deserves a raise..Frank H.
The straps that hold the car on the trailer we're very old and one strap was broken which I did not know until I needed it. I pulled the car with one strap only. ( which scared the hell out of me ) I'm a loyal customer but I was very disappointed.CHARLES E.
Customer did not leave a comment.sherry B.
Customer did not leave a comment.KATHERINE W.
Best experience renting from Jp's body shop highly recommended!Michael D.
Repeat customer due to great experience. There are UHaul locations closer but this is the best.AUGUSTUS O.
Best experience I've ever had dropping off a u-haul!Mike B.
Customer did not leave a comment.Daniel C.
I was switched to this location without prior notification, it was out of my way and closed on my scheduled drop off day.Joseph M.
All went well. Can't think of anything better (unless it was free).AUGUSTUS O.
Manager was very helpful and friendly.AUGUSTUS O.
Customer did not leave a comment.Pamela J.
The gentleman that helped me was extremely pleasant and helpful. I was in and out very quickly and he did all the hooking and unhooking.SHANNON C.
Very accommodating. Great service, nice guy!RICKY P.
No improvement needed thank uConsuelo L.
No one was available to assist with my return. There was no readily available phone number to call. I had to just leave the rental truck and car dolly in hopes of it being properly credited and accounted for.Courtney S.
Customer did not leave a comment.Pete B.
Customer did not leave a comment.Holly B.
Customer did not leave a comment.Timothy B.
Customer did not leave a comment.Allen S.
Customer did not leave a comment.Levi M.
The staff were friendly, supportive and listened to my requests. It was an excellent experience. Thank you y'all!!Sara C.
The staff at this location was wonderful when they hooked up the trailer we noticed there was a defect in one of the tires without hesitation they had took care of the problem for me quickly and to my satisfaction would definitely rent from them again!!!!Charles H.
Customer did not leave a comment.Victor M.
No problem, very accommodating. Great place.Douglas D.
Customer did not leave a comment.Thomas M.
Customer did not leave a comment.Philip W.
All is good thanks again!Danny M.
Very helpful and nice.Martha J.
Customer did not leave a comment.Joshua B.
Customer did not leave a comment.richard P.
Everything went smoothly, know problems.Loretta T.
Fast and friendly service... In and out within 10-15 mins...15ft. Uhaul truck ran just fine..Wendell B.
Customer did not leave a comment.Mary M.
Customer did not leave a comment.adam W.
Customer did not leave a comment.Charles Bruce T.
The person that helped us was very helpful and respectful.Jimmy F.
Customer did not leave a comment.Don A.
only used 24mi&put 3gal of gas before returning(even checked to make sure it was over) then i was charged for 3 gal of gas on top of that&i know it shouldnt take 5gals to go 24mi was rented&he drove around to front after having me walk with him in the rain with back door left open-we didnt know it was open until we got home...when we returned truck @1120 no one answered in the office to go over truck together-wouldn't recommended this uhual location to anyone,ive had alot of great experiences with uhual-this was not oneBROOKE V.
Customer did not leave a comment.Alice B.
Fix your address system. The email took me to the wrong u-haul place over two miles away! It wasted a lot of my time and caused a lot of confusion.John C.
Customer did not leave a comment.FARRELL H.
Customer did not leave a comment.Jorge G.
Pickup was in the middle of a neighborhood you had to really drive around to find it.DAVID H.
Dan has never disappointed our company. He has always gave us a clean and well maintained equipment. Thanks to Dan for all his help!peggy H.
Truck broke down on 5 separate occasions. We called the 1-800 number several times and got hung up on twice. They finally sent out a mechanic who did nothing but reset the codes and sent us on our way. The truck broke down 3 more times after that.james J.
Went above and beyond to be helpful including texting me when my brother picked the trailer up.jewel S.
Customer did not leave a comment.Ryan M.
Middlefield Ohio has a uhaul that never answers the phone. It's ridiculous, if Penske would have had a trailer available I would have rented from them instead all because it was a hassle to get someone to answer the phone.brittany C.
Customer did not leave a comment.PATTIE M.
The location was 'off the beaten path' and not very slightly. With that being said it served its' purpose as a dropoff point and the gentleman who assisted displayed good customer service care. It would be helpful if there were signs on where to park a returned vehicle. There is not a lot of room accessing the property.ROBERT S.
We rented the equipment online and our confirmation showed 61 & Peoria in Tulsa, but when we went to the location, they said we had been bumped to the Oakhurst location. I would recommend, the correct pick up address to be on the confirmation.Sandra H.
Customer did not leave a comment.Kymberly W.
Customer did not leave a comment.JEFFREY K.
Person we dealt with was rude and not very informative without being condesending. Will not use this facility again nor will I recommend it to others.JASON P.
Customer did not leave a comment.JOHN K.
Customer did not leave a comment.WILLIAM S.
Wish you had the pickup truck to rent, rather than 10' panel van.Charles H.
Customer did not leave a comment.EVELYN H.
Great service! I would not change anything!ruth T.
Customer did not leave a comment.MICHAEL S.
The attendant on duty when I dropped off the truck was miserable and extremely rude! I will not do business at this location again, because I have absolutely no desire to ever run into this person again.Jeffrey B.
It all worked out great. Good service, convenient, clean location, and excellent service.TOM C.
Customer did not leave a comment.Pamela B.
Customer did not leave a comment.DAVID D.
Customer did not leave a comment.douglas T.
The service was excellent. However, I don't see why Uhaul does not install an hydraulic jack on all of its trailers to crank up the tongue with. To ask people, customers or service people or a combination of both, to dead lift a six by twelve foot metal box and lift it onto a hitch is asking for law suits. That is an extreme amount of weight for anyone to try to lift, and pulled muscles, shoulder cuff tears, and back injuries could easily happen. You are putting both your employees and the public at risk of permanent health injuries by your greedy refusal, or neglect, to install the proper lifting equipment on your trailers. I certainly could not have lifted that amount of weight by myself. I will not put your service people at risk by renting anything from your company again that does not have proper lifting equipment installed. Your employee did not mention it or complain, but he was struggling with lifting the weight of the 6x12 enclosed trailer. You are asking too much of your people. Please install jacks on your trailers. It's a simple fix. A lot less expensive than fighting law suits for medical bills caused by your company's negligence. Also, your employees will have more up time if they don't have to recover from physical strain and injury in between hooking up trailers, etc. Think about it. Then act on it. For your own good and for the well-being of the public you serve.SYLVIA F.
Customer did not leave a comment.JOHNNY W.
Clean and easy to find location. Truck and equipment were on site as promised. Pick up was quick and efficient.SUMMER H.
Try to have at least one of each vehicle available in the city even if vehicles need to be moved overnight. We needed a smaller vehicle than what was available in the Edgewater/New Smyrna Beach area where there are 6 outlets. The vehicle that was rented was the smallest in this area.DIANE K.
Customer did not leave a comment.