Better equipment, and faster check in. Staff needs to be more aware of what is being picked up and by whom. Availability of choices is very poor.DANIEL F.
Customer Reviews for JPs Auto Service
(Distribuidor de U-Haul del vecindario)
Bowling Green, MO 63334
Servicios en esta ubicación:
Horarios de la ubicación
- Lunes - Viernes:
9 a. m. - 11:30 a. m. / 12:30 p. m. - 5 p. m.
9 a. m. - 12 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
1 We had requested a truck in Vandalia, not Bowling Green do we ended up paying extra millage. 2 The truck only had half a tank of fuel in it when it was picked up and wasn't noticed or would have been returned immediately. So in the end we used half a tank and had to pay $100.00 for a full tank of gas is the extra miles. That was NOT fair on our books and U-Haul has been notified but not done anything about it.Kenneth R.
Justin and his staff were very helpful. Took care of me promptly.Robert L.
El cliente no dejó un comentario.CHARLES R.
El cliente no dejó un comentario.ANTHONY P.
Truck windshield and cab wasn't clean. Auto trailer had one tire strap that wasn't long enough to strap around the tire. We had to stop at a UHaul dealer in Hannibal, MO to have it fixed before we traveled to our destination.ARTHUR M.
The location was not well maintained and clean. The lady I worked with was very professional but the location needs to improve.VANESSA T.
El cliente no dejó un comentario.ELMER B.
After approx 4 calls to customer service and picking up the truck everyone I spoke with from U-haul was exceptionally pleasant. I would not hesitate to use U-haul if I needed a moving truck.JAMES T.
El cliente no dejó un comentario.STEVEN D.
The lady at this location is very kind, polite, and professional. She made the process easy and it was a joy to work with her.CONNIE J.
April was great in getting things taken care of. Would definitely recommend.Michael P.
April was a very big helpRandy S.
more commutation..Holly S.
El cliente no dejó un comentario.Sonia P.
Very unprofessional and smart assesRichard B.
El cliente no dejó un comentario.TRACY R.
This was a drop off and the business itself was closed. Grateful we were able to drop off the vehicle and the key and check the vehicle in online.CHARLENE W.
The place I dropped it off at was helpful. Came out and help me put it into place. It is just the website I was not pleased with.Tommy E.
returned online and it was rough. Took over 20 minutes to work through the online return. Tried to call customer service and could not get through to talk to anyone about the online problems. Finally figured it out and got it done.MARK W.
El cliente no dejó un comentario.SHANE M.
El cliente no dejó un comentario.Danny B.
El cliente no dejó un comentario.carrie K.
Keep it the same!Diane W.
They have been awesome to us. We used them three times last year and once this year. When we move in spring we will use them again. Thanks a millionMike F.
See above statement intended for U-Haul Corporation and not for the local agency's.Kevin G.
El cliente no dejó un comentario.Rob D.
El cliente no dejó un comentario.Patsy F.
El cliente no dejó un comentario.Paul P.
Great place to rent from. Very friendly and was an easy location to pick up from and return. Will use them again if the need arises!Diana H.
wanted a one way rental from Quincy Illinois to Jerseyville but made us drive way out of our way to bowling green Missouri to pick up truck at a dumpy location normal 2 hour trip to get to quincy took 3.5 hours especially having to go around flooded roads with no compensation for our time or gastom H.
April was pleasant and informative.Oscar S.
El cliente no dejó un comentario.Larry P.
El cliente no dejó un comentario.Sherry J.
Owner could be more courteous to customer.Gerald G.
El cliente no dejó un comentario.Renee T.
The truck started when I picked it up but the day I needed it for, it would not. I called several different numbers before being able to get someone that could help me get the truck started. Unit failed to start at a critical time during the day and after managing to get it started with outside help, was told to not turn unit off. That caused extra gas usage. JP's auto did not know about this situation as truck had not acted this way at his place of business. I have contacted customer service requesting waiver of mileage charged due to the inability of the truck to start when needed to as well as the initial problem caused our agency to be late to our destination.linda F.
I was not given any instructions just handed the key and sent on my way. I had driven your trucks so didn't believe I'd need any help but... There was a sticker on the dash about turning off a tow/haul button when the truck was empty. Based on the graphic on the sticker, I couldn't locate where the button was on the dash. I didn't notice that sticker till I had left JP's site.Walter L.
El cliente no dejó un comentario.Arron L.
El cliente no dejó un comentario.Scott P.
El cliente no dejó un comentario.Janet R.
El cliente no dejó un comentario.Walter C.
the place was dirty personal very unfriendly not helpful at all they didn't even to help hook up to trailerrichard B.
El cliente no dejó un comentario.Peggy K.
The truck was frozen over and it was stuck and I had to ask the driver to help me get it out. The guy did come out and get the truck out of the frozen mud for me.Regina Y.
clearly a "side line" for this location, but in a rural county and they were friendly. No real orientation, just handed me the keys, but efficientR. G.
El cliente no dejó un comentario.Fred H.
After hours drop had to call to make sure everything was ok with returnMARJETTA A.
We were told uhaul would send a check when pick up location said money would be refunded at drop off.Tara C.
El cliente no dejó un comentario.Margaret R.
El cliente no dejó un comentario.Mike B.
El cliente no dejó un comentario.Cynthia R.
We ordered 2 weeks in advance had pick up location at meme mini mart got there no truck no phone call prior to that they had no idea we were coming. Online service is very poorRonald D.
El cliente no dejó un comentario.Kevin C.
Associate informative prior to rental.Christine T.
Becca was fabulous! She was wonderful about answering all my mom's questions (along with mine), and was willing to go the extra mile (literally) to be sure we got the supplies we needed, as well as the equipment, on time for the move from MO to TX.James R.
Nothing. Very helpful.john B.
Well the drop off location refused to take the dolly back because they where to lazy to move it 5 footDaniel J.
El cliente no dejó un comentario.Keith S.
I dropped the truck off. The people were leaving for lunch and tried to hide from me. ( ridiculous) It was 11 a.m. But truck did get returned.Linda S.
El cliente no dejó un comentario.Austin B.
El cliente no dejó un comentario.Steven G.
El cliente no dejó un comentario.todd B.
Friendly service. Staff has kind and very helpfulLISA A.
Everything was clean and ready to go.Alan J.
Not much really. It is a small community and anyone taking on the responsibilities of renting vehicles as part of their business is helpful, even if it is no their main line of business.Charles B.
Great customer service. equipment was ready when promise and was an excellent conditionHARRY N.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.ricky R.
El cliente no dejó un comentario.THERESE B.