El cliente no dejó un comentario.Jamie N.
Customer Reviews for Jossy Mart
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Because the owner he doesn't understand your system need training, my deposit he refuse to give me back and he pressure me to sign out the contract with out asking my Bank info to putting back my deposit, he say call not my problem it looks now i lost ,i got email from you saying thank you we pay you back your deposit. Who did you gjve back my debit deposit were i pickup were u dropped off or who you let me know missing my deposit. My number is 1587 920 6555 if realy careMair M.
The gentleman who helped me was very good.John S.
Clean vehicle, especially inside cabin and cargo areas. Also consider adding an air freshener to the cabin, since someone clearly smoked in there.David J.
Ensure inside of trailer is clean prior to pickup.Michael G.
El cliente no dejó un comentario.Russell R.
My original pick up was supposed to be in St. Albert on Forest drive but when we drove there it was not the place we were supposed to be. Thenwe were sent to 146th in Edmonton but it was closed on Friday and pick up was for 530 pm. So uhaul then sent us to 118th in Edmonton and we finally received our truck it was a total waste of gas and stress. I live in St. Albert and wanted something much closer. So the gentleman at Jossy Mart was great but the rest of the experience was stressful and frustrating. Also we had booked a furniture dolly and blankets and of course they were not available very upsetting to an already overwhelming move.nicholas W.
They were very accommodating and helpful. Servicio al cliente de excelencia.Deborah G.
El cliente no dejó un comentario.Werner W.
Was overcharged for deposit and the Calgary location said they wasn't supposed to charge me anythingKevin W.
The back bumper is very slippery. I think grip tape would make it safer in the winterDoug K.
El cliente no dejó un comentario.Anthony S.
Rep. Did not seem to know how to correct problemsdelbert S.
El cliente no dejó un comentario.EYSER A.
El cliente no dejó un comentario.Vincent W.
El cliente no dejó un comentario.ann J.
Apparently I dropped the truck off at the wrong location. I couldn't find this place using gps. The guy called me 2 days later to ask where it was. I told him, he said thanks. The next day I get a charge on my card for $177. Supposedly for an additional 3 days usage, extra mileage, cleaning fees and a 1/4 tank of gas. The truck was clean when I dropped it off. I filled the tank back to where it was when I got it, right before I dropped it off. I used it to move to and from the addresses I quoted and nothing else. I called U Haul customer service and had a 30 min wait to speak to someone. I used the on line chat and was disconnected 4 times. Then I got an email invoice with my signature digitally applied. As for how to improve for the next customer, I wouldn't know where to start.Joseph O.