Customer Reviews for Jones Farm Supply
(U-Haul Neighborhood Dealer)

463 reviews

10957 NC 50   Benson, NC 27504

(919) 701-5826

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(919) 701-5826

10957 NC 50
Benson, NC 27504

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–5 pm
  • Sat: 7 am–12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service !

Alvin Johnson 
Rating:
5.0

Customer did not leave a comment.

Scott Hall 
Rating:
5.0

Customer did not leave a comment.

Henry Delaine 
Rating:
5.0

Customer did not leave a comment.

Michelle Feliciano 
Rating:
4.0

Customer did not leave a comment.

eric austin 
Rating:
5.0

They treated us like family!

Dewitt Hardee 
Rating:
5.0

Customer did not leave a comment.

Lexany Albarran 
Rating:
5.0

The only minor thing that would have helped is a U-Haul sign by the door so I know which building to go to.

Christopher Farthing 
Rating:
5.0

Customer did not leave a comment.

Rodney Stephenson 
Rating:
4.0

Customer did not leave a comment.

John Stahl 
Rating:
5.0

Customer did not leave a comment.

Michael Hunt 
Rating:
5.0

Customer did not leave a comment.

Camilla Lambert 
Rating:
4.0

Customer did not leave a comment.

MICHAEL HAUNSPERGER 
Rating:
5.0

This location is an excellent example of how to do it right. Customer Service was above reproach, friendly, honest and respectful. Ryan is an excellent ambassador for U-haul and a phenomenal human being. Our sincere thanks to him and his team for all of their assistance during our most recent trip.

Michael Loy 
Rating:
5.0

Customer did not leave a comment.

Gennaro Confreda 
Rating:
5.0

I was very satisfied with the rental location and the vehicle.

joseph campbell 
Rating:
5.0

Customer did not leave a comment.

Michael Randazzo 
Rating:
5.0

Nothing, all was great!

Ronald Bell 
Rating:
1.0

Worker Damaged my car using fork lift to attach trailer

daniel warnick 
Rating:
5.0

Customer did not leave a comment.

Henry Mattocks 
Rating:
4.0

Customer did not leave a comment.

Andrea Batchelor 
Rating:
5.0

Customer did not leave a comment.

Raymond Degro 
Rating:
5.0

Customer did not leave a comment.

Ann Burnette 
Rating:
5.0

Customer did not leave a comment.

Katherine Sasser 
Rating:
5.0

Customer did not leave a comment.

Sammy Barrow 
Rating:
5.0

Customer did not leave a comment.

Haley Jones 
Rating:
5.0

Customer did not leave a comment.

Jeffery Matthews 
Rating:
5.0

Customer did not leave a comment.

DWAYNE McLean 
Rating:
5.0

Great customer service!!

Jeff Mccaffrey 
Rating:
5.0

I think the guys at Jones Farm Supply were great. The they reserved my truck quickly the day prior and when I arrived the day of the rental it was ready and waiting. The return process was explained and I was off within minutes. I couldn’t think of anything these guys could do to improve.

Micheal Smith 
Rating:
5.0

Excellent experience all round from pickup to dropoff

Vikram Patel 
Rating:
5.0

fffffffff

michael adkins 
Rating:
5.0

My first time renting here. It was easy and straightforward. Everyone was friendly and helpful. From pickup to return, everything was easy. Thanks!

SUSAN PILKINGTON 
Rating:
5.0

Customer did not leave a comment.

Joseph Carbone 
Rating:
5.0

Customer did not leave a comment.

Sherri Clayton 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Carter 
Rating:
5.0

Customer did not leave a comment.

Mariya kovbel 
Rating:
5.0

Very nice and helpful employees.

Kenneth Johnson 
Rating:
5.0

Customer did not leave a comment.

Eric Habel 
Rating:
5.0

Great people. Great service. Professional, efficient and good natured. I was able to take care of all my projects with a great well maintained truck. It’s great to support our local businesses too. I will be back. Thank you.

Timothy Kling 
Rating:
5.0

Customer did not leave a comment.

Joseph Langley 
Rating:
5.0

Customer did not leave a comment.

Leon Stevens 
Rating:
4.0

charge me a $100 fee because the box they had for the keys for overnight drop off didnt fit! Im not paying that!

Damian Bennett 
Rating:
5.0

Great customer service

Jimmy Sidney 
Rating:
5.0

Customer did not leave a comment.

Vickue Lanier 
Rating:
5.0

Customer did not leave a comment.

Ken Teeter 
Rating:
3.0

Customer did not leave a comment.

Allan Baillo 
Rating:
5.0

The girl that wrote up my order, she had a broken ankke. I’m saying that just to identify her. she was so sweet, I would not go anywhere else in the future I would come back there.

JACK KING 
Rating:
5.0

Service superb. Within 10 minutes of arrival I was on my way

Phillip Moss 
Rating:
5.0

Customer service was above and beyond! Incredibly nice people to deal with! Totally recommend!!!

ronnie lucas 
Rating:
5.0

Customer did not leave a comment.

John Pickens 
Rating:
5.0

Ryan was terrific. He was in at 6:45 am to make sure we could get an early start. I had talked to him the evening before and explained the predicament were we in. Equipment was clean and ready to go. He gave us directions that saved us some time. Very friendly fellow. It was a bright spot in a dark time.

Bob Kurz 
Rating:
5.0

Excellent customer service Will definitely recommend, I myself will be back. 5 Stars ✨

Heidy Hernanddez 
Rating:
5.0

Customer did not leave a comment.

Mike Sienko 
Rating:
5.0

The people here are very pleasant and the place is easy to get to.

Roger Monahan 
Rating:
5.0

Customer did not leave a comment.

JONATHAN TUCKER 
Rating:
4.0

Really close location for us, which was super convenient. There was a bit of sand in the cab of the vehicle, but this is because the parking area is open sand.

Samuel Porter 
Rating:
4.0

Know which truck the key will start and walk to each truck checking to see if this is the right truck.

Pamela King 
Rating:
1.0

I was overcharged for a uhaul at this location . I rented a 19$ uhaul with 17$ insurance which I quoted online in total for 39.00 roughly . Forgot my license so I went into location to rent a uhaul & it totaled to 100$ and I didn’t drive it past 20 miles or use it past a hour ! Also, the tire pressure was low so had to put air in the tire and the transmission is slipping so I didn’t feel comfortable with driving . I’m ok with differential in charges but being a major jump from $40 to $100 for a 15 mile distance is a reach . I took it as a lesson and will not recommend this location or rent again .

Brian Holloway 
Rating:
5.0

Customer did not leave a comment.

Derrick Everette 
Rating:
4.0

Customer did not leave a comment.

Pamela King 
Rating:
3.0

Customer did not leave a comment.

Bruce Hildebrandt 
Rating:
5.0

Customer did not leave a comment.

Stephen Carroll 
Rating:
5.0

Customer did not leave a comment.

Fatimah Brown 
Rating:
2.0

Truck leaked all over our boxes causing damage

Michael McCue 
Rating:
4.0

The folks at Jones Farm Supply are good to deal with.

Lonnie Johnson 
Rating:
5.0

Great service

Cassandra jackson 
Rating:
5.0

This place was GREAT. Friendly, close to my house. They actually had a MOTORCYCLE trailer. In the past at larger UHaul places I would end up having to get just a large trailer not one spicifically for my motorcycle. Easy picup and return process. THANK YOU

Lisa Brewer 
Rating:
5.0

Customer did not leave a comment.

Timothy Bennett 
Rating:
5.0

Staff was friendly and the location is convenient.

Donna Birckbichler 
Rating:
5.0

Nothing, the customer service was excellent.

Ricky Bass 
Rating:
4.0

Customer did not leave a comment.

Chalres Newsom 
Rating:
5.0

I was very satisfied with your customer service

prince uzuka 
Rating:
3.0

The representative was very friendly and helpful. However, he did not advise me that I had to complete an online check in of the condition of the vehicle prior to leaving the lot. He said I had 7/8 of a tank of gas, handed me the keys and sent me on my way. Two miles down the road I receive a message on my phone that I failed to complete this check in and the link had expired. Looking at the gas gauge, I only had a little over a half of a tank. I took a picture of this. When I returned the vehicle, the drop off location charged me an extra 57.00 dollars. I am disputing this. These representatives that rent you these trucks need to be more specific about the check out procedures.

Michael Toth 
Rating:
5.0

Customer did not leave a comment.

Alan Meltonjr 
Rating:
5.0

Customer did not leave a comment.

Gregory Spata 
Rating:
5.0

Customer did not leave a comment.

Brenda Williams 
Rating:
3.0

Customer did not leave a comment.

ELWOOD STEVENS 
Rating:
4.0

Excellent service

Kelvin Solomon 
Rating:
5.0

Customer did not leave a comment.

Jared Smith 
Rating:
5.0

omly to add more trucks to thatlocation....jones.farm supply was great to deal with

arthur andrews 
Rating:
5.0

Customer did not leave a comment.

Tim Carlisle 
Rating:
5.0

Customer did not leave a comment.

Kelly Knuek 
Rating:
3.0

Inspect truck cause it felt like it was out of balance.

BEVERLY FAISON 
Rating:
5.0

Customer did not leave a comment.

Robert Carpenter 
Rating:
5.0

Very friendly and easy to communicate with. We had to switch locations at the last minute and they were so accommodating.

Richard Ricks 
Rating:
5.0

Can't. It was perfect.

John Barnes 
Rating:
3.0

Customer did not leave a comment.

Beverly Faison 
Rating:
4.0

No improve Ent needed.

DUDLEY ELVERY 
Rating:
5.0

Customer did not leave a comment.

Nakita Willis 
Rating:
5.0

None

Terence Luke 
Rating:
2.0

Make sure you refer the customer to the nearest location.Make sure everything that the customer needs is available,like a dolly a vehicle with a ramp.I had to pay to rent a dolly from a local business hire manpower to lift the furniture into the truck,and the location was 11miles from me and I drove by a location in benson who had at least 6 avalilable Uhaul trucks,and I saw these vehicles the same day I made the resavation,

PHYLLIS SCOTT 
Rating:
2.0

Truck was filthy inside and out. Mirrors were so out of align it took me 5 minutes to get them right. My bill went from 65 dollars when I paid to 76 dollars two days later????? Never again will I rent a 19.95 dollar a day to have it cost me $76.00 for two hours. What a ripoff.

DAVID SMITH 
Rating:
2.0

Customer did not leave a comment.

timothy griggs 
Rating:
5.0

Customer did not leave a comment.

Mark Buchmoyer 
Rating:
4.0

Rates are toooooo high and I personally wouldn’t rent from Uhaul again… As well if I recommend someone I’m gonna tell them about the high MILEAGE/RATES

JERMAINE GREENE 
Rating:
5.0

Customer did not leave a comment.

Candace Cassim 
Rating:
5.0

Customer did not leave a comment.

Crystal Truesdale 
Rating:
4.0

Please wash inside windshield! Thanks!

Angela Dellaripa 
Rating:
5.0

Customer did not leave a comment.

Jennifer Perkins 
No reviews have been submitted for this location.

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