Comentarios del cliente para Jones Asset Management LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Jones Asset Management LLC

Grado total:

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LARRY P. en

Grado:

Just continue your great sevice. It has been a high privilege and blessing to know and due bisiness with Steve and Natasha.

adam P. en

Grado:

El cliente no dejó un comentario.

adam P. en

Grado:

El cliente no dejó un comentario.

Marcus J. en

Grado:

El cliente no dejó un comentario.

Grover P. en

Grado:

Latasha was a riot. Nice place to go.

Eric K. en

Grado:

The equipment was clean but the vehicle had numerous mechanical deficiencies. From the engine maintence light being on, to the windows not sealing properly, and the radio did not work. The hand straps for assisting yourself in and out of the rear of the truck are dangerously small. Handle bars would've been a more friendly choice. The price was right though

Keith F. en

Grado:

El cliente no dejó un comentario.

Cynthia B. en

Grado:

El cliente no dejó un comentario.

Tammy O. en

Grado:

Your customer service woman was absolutely wonderful I will recommend you again again my son is going to use them next week

Robin R. en

Grado:

El cliente no dejó un comentario.

Bob J. en

Grado:

El cliente no dejó un comentario.

Juan L. en

Grado:

Great service as usually

Phillip M. en

Grado:

Just amazing customer service here!

Mary Ellen Y. en

Grado:

Absolutely great from start to finish!

Chris M. en

Grado:

El cliente no dejó un comentario.

Sue B. en

Grado:

Natasha is awesome! We’ve never rented a truck before. She was kind, helpful, and patient, answering all questions and helping us decide which truck best met our needs. The office was clean and well maintained. And Natasha has a fun, outgoing personality! Will definitely use this location for any future rental needs we may have...highly recommend them.

Rossangela C. en

Grado:

The first place Uhaul sent me ( Aurora off of lake st.) when I did my 24/7 pick up anytime reservation online was CLOSED! No attendant when in fact they had confirmed by phone that there would be one. No truck. It was up to me to find a location with a truck and even tho thru no fault of my own I could not get a truck( mind you I had scheduled and confirmed a truck) I had to locate a different location for pickup!!! ( thru off my moving time by 2 and a half hours) Which worked out great lmao Didn't get the $50 truck guarantee.. Go somewhere else. Less of a headache

Ladd Z. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

Natasha is the best! She goes above and beyond to ensure everything goes well for our move. I will always recommend her for anyone's future moves.

Kimberly M. en

Grado:

Natasha is absolutely the best to work with. I greatly appreciate her help setting up my move and meeting our needs.

Yumicka M. en

Grado:

Very good customer service, the truck was clean and the company was AWESOME!! With such a short notice, I was surprised and happy that they had a truck available for me!!! Thanks again....

Tacettin U. en

Grado:

Convenient Explain the process of key pick up and delivery on a seventh grade level and include follow up tests/emails that do the same.

BARBARA W. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

El cliente no dejó un comentario.

KYLE R. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

Amazing customer service!

Artoria S. en

Grado:

everything was great. Natasha was very helpful. this was my 2nd time using this location because of her!

Melanie K. en

Grado:

Natasha was amazing at helping us reschedule our truck rental date due to our house closing being moved. She was so friendly and made this rental process very easy.

Paul M. en

Grado:

There is nothing that needs to be changed. This is a great dealer.

Michael W. en

Grado:

Natasha is one of the nicest and most pleasant people I have had the pleasure of meeting. She made the rental experience as easy as possible and her positive energy was amazing! I highly recommend contacting Natasha and Jones asset management for all your hauling needs.

Nadine S. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

My experience with Natasha and William was great. They are both friendly and make you feel like family. They talked with my grandson and it was really nice to see. I will recommend them to everyone I know who is moving or with other projects.

Thomas G. en

Grado:

El cliente no dejó un comentario.

Matt R. en

Grado:

I have rented many trucks from this location and they do a great job. I wish somebody would contact me about setting up a commercial account.

Charles S. en

Grado:

Picked up truck in Aurora illinois n Natasha was simply amazing. There were some changes n she called me n messaged me about them. We talked a few times leading up to my pickup date. She was amazing. Then went to Joliet n the gentleman there was quick, informal and knowledgeable

garth Y. en

Grado:

Ou

eric S. en

Grado:

Natasha was superb in every aspect of the rental experience.

THOMAS L. en

Grado:

El cliente no dejó un comentario.

Donald P. en

Grado:

Excellent customer service. They showed me everything I needed to know about the truck I was renting.

annie P. en

Grado:

El cliente no dejó un comentario.

Muhayyo G. en

Grado:

El cliente no dejó un comentario.

Christina M. en

Grado:

Pick up was amazing !! So easy to self checkin I would recommend it to everyone I know. Only thing the truck was backed into bushes.

Nathan V. en

Grado:

El cliente no dejó un comentario.

Craig G. en

Grado:

El cliente no dejó un comentario.

Shanna R. en

Grado:

Superb customer service!

Wade S. en

Grado:

Nothing Natasha was moved helpful very professional and courteous overall awesome would recommend this place to anybody

jared M. en

Grado:

My experience was awful after picking up the truck. Natasha was great but customer service was awful!!!! No storage unit was available, customer service when found storage didn't know the dealer didn't offer 1st months free. Location drop off wasn't notified. Then when changing my drop off Cs made additional mistakes. All and all I incurred $150 in additional expenses because Uhaul couldn't provide storage. Will probably use different carrier once I move in few weeks.

Ian B. en

Grado:

Great and efficient service as usual, unfortunately the transporter was covered in thick mud from prior rental, which they did try and clean but with limited success.

Thomas B. en

Grado:

Only compliments--Very friendly and helpful check-in service from Natahsa

sharon L. en

Grado:

Natasha was awesome! Best customer service!

dwight W. en

Grado:

Everything was excellent

Bryan L. en

Grado:

El cliente no dejó un comentario.

Artoria S. en

Grado:

El cliente no dejó un comentario.

jane L. en

Grado:

El cliente no dejó un comentario.

Alicia R. en

Grado:

El cliente no dejó un comentario.

ian B. en

Grado:

Very efficient process and great upfront communication

SELINA M. en

Grado:

This agent was the best agent she was so helpful i would rate her above excellent if i could

Bradley P. en

Grado:

Natasha was great! We had a last minute change to this location, and although we were supposed to pick-up at a different location at an earlier time, it was changed due to the weather and trucks not being returned in time. Despite this, Natasha made the process easy and was there earlier to make sure we were accommodated.

kevin P. en

Grado:

Nothing. Like a well oiled machine!

jeff G. en

Grado:

El cliente no dejó un comentario.

Allen K. en

Grado:

Excellent customer service; went above and beyond expectations.

JOESEPH O. en

Grado:

Nothing , this place delivers by far the best Uhaul service. Im just sad Im moving away from them because now I dont have my go to Uhaul establishment!

Paul M. en

Grado:

There is nothing to improve with their service. This is our second time renting through them. They did an amazing job finding a truck for us. This is the best UHaul dealer we have ever used. They are thorough and kept us informed on a timely basis.

Delores M. en

Grado:

Very friendly and professional. Went out of their way to make sure that we were satisfied.

Ahmed E. en

Grado:

I didn't have a good experience with the truck as it didn't have a slider. So, I had to return it and no refund was granted.

Brian N. en

Grado:

Everything was above expectations

Kenneth Z. en

Grado:

Staff was very helpful, precise and made recommendations that assisted me with my move. Outstanding Customer Service!!!

John V. en

Grado:

El cliente no dejó un comentario.

Larry B. en

Grado:

El cliente no dejó un comentario.

Katharina P. en

Grado:

Natasha was great to work with! Everything was ready on time. Natasha was efficient and friendly. I would highly recommend this location.

anil S. en

Grado:

El cliente no dejó un comentario.

Mike C. en

Grado:

My husband who picked up the truck said the couple whom he was renting it from were fantastic and funny and made the expeirience great. If ever needed we will rent again from here.

Erainer T. en

Grado:

El cliente no dejó un comentario.

John N. en

Grado:

El cliente no dejó un comentario.

Jayasekar A. en

Grado:

El cliente no dejó un comentario.

Kethia L. en

Grado:

Staff member Natasha was excellent. She was very professional and helpful. Natasha was very patient and undestanding--I was indecisive about what I needed. She did not hesitate to assist me in my decision making

Frederick L. en

Grado:

Natasha was the best! Super helpful, efficient, and informative. Loved an easy, stress-free rental.

James M. en

Grado:

El cliente no dejó un comentario.

CHRISTOPHER L. en

Grado:

El cliente no dejó un comentario.

Marcus N. en

Grado:

This location will be from now on the only U-haul office I will use. The staff were so great at making me feel welcomed and cared for; they listened to my needs and gave me the best value. I have already recommended, and will continue to, this location to others.

Patricia A. en

Grado:

Everything was great! Thank you very much! Patti Austin

obi O. en

Grado:

El cliente no dejó un comentario.

Leticia R. en

Grado:

Friendly and helpful

Maya W. en

Grado:

Natasha was very accommodating and had the best attitude! Would definitely recommend this location!

WILLIAM L. en

Grado:

Great job, very helpful

PATTY N. en

Grado:

Awesome customer service experience after I was late picking up the truck.

Daniel Y. en

Grado:

El cliente no dejó un comentario.

Tracy F. en

Grado:

Highly recommend this location over the others nearby. Service is fantastic and flexible. Thank you for top notch customer service!

Darian G. en

Grado:

The service representative Natasha was incredibly nice and knowledgeable! She was super friendly and also knew her stuff, walking me through the whole UHaul process well. She had a great attitude and was a joy to work with. I'd recommend this location to anyone just because she was so great.

Rami N. en

Grado:

Giving this place a 5 stars because of their customer service!

Don C. en

Grado:

El cliente no dejó un comentario.

Steven W. en

Grado:

Great option for what I needed at a reasonable price. Very helpful sales associate. Location is a hidden gem.

WILLIAM L. en

Grado:

El cliente no dejó un comentario.

jeff C. en

Grado:

This was the only vehicle in Chicagoland. This truck had 130,000 miles and felt sluggish, even though the load was less than 1,250 pounds. The previous users had dents, scratches, bent panels, and many many little x stickers from previous claims. The appearance and sluggishness gave me the opinion this truck needed some mainantence. Then when traveling over 1800 miles with careful speed, we only got 7 miles per gallon, instead of the U-Haul website estimating 10 miles per gallon costing me an additional $200 over my estimated costs. U-haul operations would not make an adjustment.

Krishnan A. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Kethia L. en

Grado:

Any Nakisha truly wonderful and very helpful.

Elizabeth A. en

Grado:

I love the automated check in and out so simple and easy. Truck was very clean

Rami N. en

Grado:

Awesome staff! They really made me feel comfortable :)

Nazario P. en

Grado:

Was charged for a utility dolly for $7 that was not even in the truck.