Customer Reviews for Jolly Green Junction
(U-Haul Neighborhood Dealer)

500 comentarios

28069 C Dr N   Albion, MI 49224
(E of 28 mile rd)

(517) 629-3301

Horarios de la ubicación

  • Lun.- sáb.: 9:30 a. m. - 5:30 p. m.
  • Dom.: 10 a. m. - 5 p. m.
Horario especial
  • 11/24/2022: cerrado
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/31/2022 - 1/1/2023: cerrado

Servicios en esta ubicación:

Contáctanos

(517) 629-3301

28069 C Dr N
Albion, MI 49224
(E of 28 mile rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- sáb.: 9:30 a. m. - 5:30 p. m.
  • Dom.: 10 a. m. - 5 p. m.
Horario especial
  • 11/24/2022: cerrado
  • 12/23/2022 - 12/26/2022: cerrado
  • 12/31/2022 - 1/1/2023: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Uhaul charged me for extra miles, I drove straight from point A to point B, they need rethink their mileage for routes. Total crap

Shawn R. 
Clasificación:
5.0

It was super easy throughout the entire process and I felt it was a super reasonable price

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R. 
Clasificación:
5.0

Very friendly and helpful staff. Definitely rent there again.

paul R. 
Clasificación:
2.0

When I booked the vehicle I wanted it for 2 days. I was told that's what I would have it for. When we went to pick it up it was for only 1 day. Mistake of course was blamed on the person who was not working. I was called by the rental company that morning and was told the rental had not been returned yet. At this time it was an hour past due. An hour later I was told it was returned and I could pick it up. It was 2 hours late being returned. So we pick it up was told I only had it for 1 day. Then I was told the time it was to be returned. Which made no sense. It was still the original return time, which meant I only had it for 22 hours not 24 which it was rented for. The agent told me no you can't have it for the 2 hours longer, because it's rented for tomorrow. My whole problem with this is, we had lined up help for 2 days only had it for 22 hours. Worked all night moving, our help was gone. But we got it back on time cleaned out and gassed up. And for all of the trouble and mistakes made by the rental company. I received not 1 apology a sorry about the inconvenience that was caused. All I received was the excuse that the person who was not working at the time made the mistake. I believe that the mystery employee and the lady who took my money for the rental were one and the same. Not a good review from us.

sherry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

josi M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREYALLAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Magaly W. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert P. 
Clasificación:
2.0

I was charged for an extra day but I only used for one. I went 170 miles. Didn't use any equipment and still got charged for it. I called about it and I was told I would receive a call back about issuing a partial refund but never received the call. A one day usage costed me $250? Yeah...never again.

Joshua R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffrey R. 
Clasificación:
5.0

Make the 24/7 more usable. We were supposed to get our truck at 9:30 but something went wrong. After 3 hours and being either disconnected or hung up from the customer service line 4 times, we have up and lost 12 hours of desperately needed loading time. The woman there was kind and able to help but it made it extremely difficult for our move because we didn't have the truck at the time we reserved.

William B. 
Clasificación:
5.0

Very professional staff ALWAYS. And before I would go anywhere, I will return to the Jolly Green Junction for any of my UHAUL Services in Albion

Mellissa C. 
Clasificación:
5.0

Service attendant was friendly and helpful.

MARTHA L. 
Clasificación:
5.0

The location and the folks that worked there were great. However, I am deeply disappointed with Uhaul that the day before moving my son to college, I had to drive 45 miles to a different location to pick up equipment. On top of that, my pick up time changed from 0730 to 0930. This is unacceptable. I had a confirmed location and time. This left a really bad taste in my mouth of Uhaul.

Kurt J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stormie W. 
Clasificación:
5.0

A Very personal approach to service

Jeffrey R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREYALLAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
5.0

The owners were very friendly and helpful.

Paul M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOEDY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melvin T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Excellent and friendly service.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Misty M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nobel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

todd G. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd G. 
Clasificación:
3.0

Waiting on my $75 deposit she said next day

Douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Breann T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Howard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLIE KAY R. 
Clasificación:
5.0

Very friendly and professional people handling this rental. They seem to take pride in all of their business

dianna B. 
Clasificación:
1.0

I will never rent a u haul again because of how we were treated. Since when does a round trip of 40 miles equate to $50.00 in gas costs? The maintenance on your trucks causes gas mileage of .8 miles to the gallon? And a horrible attitude from them when asking about it.nothing will be done about my complaint, but I'll let as many friends as I can know what to expect from jolly green junction and uhaul.

Gary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN DAVID L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR JAMES F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaKeshia C. 
Clasificación:
5.0

Super friendly and helpful staff!!

SUZANNE MARIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

tim D. 
Clasificación:
3.0

Because of lack of choices and distance from home

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert W. 
Clasificación:
5.0

Always extremely friendly and very helpful with a very awesome personality

STEVEN WARD P. 
Clasificación:
5.0

nothing it was great and the trailer got the job done

caymen D. 
Clasificación:
5.0

No improvements needed, staff were friendly, courteous and professional.

Gerald W. 
Clasificación:
5.0

Everything was fast and no hassle can't think of anything could have been better

Sharon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
3.0

It was close when I got there by 7 minute

TINA MARIE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

RIZWAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kali E. 
Clasificación:
5.0

I dropped off after hours; they were closed. Bright and early the next morning I received my receipt showing a zero balance. I found that to be prompt and excellent service.

MICHAEL ERIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Qiniso L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
5.0

Explain the after hours vehicle drop off process to the customers before they leave with the vehicle.

JESSE WAYNE Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emily G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joerg H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DENNIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve J. 
Clasificación:
4.0

We had to return the truck before the location opened so we did not have the opportunity to interact with any staff that day. I did call the day prior to verify with them over the phone what to do with returning a truck after hours and they were extremely kind and helpful. I wish we could have returned it during hours because I feel it would have gone much more smoothly. The website was not working for returning so I sat on the phone chatting with customer service who only said to download the app and didn't respond after. Luckily the app worked for return, however the speed and process of returning after hours was frustrating. This location could not control that personally though.

KYLE ALEXANDER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

lora L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY DEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

casey A. 
Clasificación:
5.0

Very friendly... Great place!

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA DEE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH LEON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald P. 
Clasificación:
5.0

Nothing great customer service.

Willard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H. 
Clasificación:
5.0

Owner very helpful and made renting an easy pleasant experience.

THOMAS FRANKLIN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sanovarene-Pauli B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina H. 
Clasificación:
5.0

The staff at Jolly Green is amazing. Very competent, helpful a d most of all pleasant.

JAMES M. 
Clasificación:
5.0

Good service

Jespera R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
1.0

I have a receipt for $107 and U-Haul charged my account $220 and I'm told by U-Haul customer support that I need to call my bank for this error I'm going to revert all my charges back close my account and never use U-Haul ever again. I had this U-Haul for one day less than 24 hours I filled my tank back up I only had to travel 11 miles from the actual U-Haul place that I rented $220 worst experience ever

Phillip M. 
Clasificación:
2.0

My online reservation was not accessible which was needed as I was renting prior to th\is location opening. . I ended up spending 40 minutes on the phone and on-line with a U Haul person who was very nice but the whole online reservation thing was a big hassle. This location does not open until 10AM which is why I rated it as below average.

Kenneth D. 
Clasificación:
5.0

Very friendly and helpful.

Keith B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia W. 
Clasificación:
4.0

Everything went well. Both pickup people and drop people were extremely polite and considerate.

David B. 
Clasificación:
5.0

Keep delivering the same great service that you always do. I returned to this location for my rental because they never disappoint in service and they are great people, even though it was farther from my needed area. Gracias

Pam K. 
No se han enviado comentarios para esta ubicación.

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