El cliente no dejó un comentario.Ian G.
Customer Reviews for Johns Garage
(Distribuidor de U-Haul del vecindario)
Little Falls, NY 13365
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 8 a. m. - 5:30 p. m.
- Sáb.: 8:30 a. m. - 12 p. m.
- Dom.: 8:30 a. m. - 11:30 a. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very helpful and friendly. Could not ask for anything elseChristopher B.
El cliente no dejó un comentario.Shea M.
El cliente no dejó un comentario.Timothy K.
El cliente no dejó un comentario.Daniel R.
El cliente no dejó un comentario.MATT D.
John's Garage is a great place to do business. The owner, John, is a nice guy to deal with, and very helpful.Todd V.
El cliente no dejó un comentario.Tammy B.
John was excellent to work with and very knowledgeable. I have rented there before and will continue in the future. Good help is hard to find so keep up the good work!!!! Thanks againFELDMEIER E.
El cliente no dejó un comentario.David L.
Easy drop off point,thanksRobert C.
Don't knowEdward H.
Nothing they did a very excellent job helping me.RONALD R.
El cliente no dejó un comentario.TIMOTHYALAN L.
I was charged twice and still havnt been given my money back absolutely absurd!!Nadia W.
El cliente no dejó un comentario.DOUGLASJAMES F.
Always use this location as I personally know the owner John will treat you like familyROBERT S.
Good truck no problems !!!BILL T.
El cliente no dejó un comentario.TWIGGY L.
El cliente no dejó un comentario.Bud E.
El cliente no dejó un comentario.Patricia B.
When fuel is not topped off by the last customer, the next person renting shouldn't be responsible to fill exact fuel in truck when it was rented as there's no way to know how much gasoline is needed. In my case, the tank was about 4 gallons short before renting. I ended up filling the tank before returning truck. Uhaul should come up with solutions to have customers compensated for doing this service which is not only beneficial to the rental place but also the next customer renting.Andrew A.
El cliente no dejó un comentario.Karen A.
El cliente no dejó un comentario.tracy L.
John is absolutely incredible handling the dance of the in/out logistics. He is outstanding in accommodating the customer - even when material or equipment that was scheduled to be returned from a prior customer had not been done on time. I hope U-Haul appreciates the effort that John puts in to put in that extra effort to keep the customer happy, and willing to use UHaul again.Paul P.
El cliente no dejó un comentario.DAVID T.
El cliente no dejó un comentario.Heather P.
El cliente no dejó un comentario.Amy O.
El cliente no dejó un comentario.THOMAS O.
El cliente no dejó un comentario.AMANDA F.
Great service at John's garage, he's been doing uhaul for 28 years, thats why I go theteJoe C.
Fix all the BUGS and SHORTCOMINGS in the Smart-Phone App. I used it once and was not happy with all the steps and permissions needed to make it work. In my opinion the Smart-Phone App only rates 0 (zero) stars on a 1-5 star scale. Johns Garage rates 10 stars on a 1-5 star scale!David A.
El cliente no dejó un comentario.CHERYL R.
El cliente no dejó un comentario.Todd S.
John does a great job making it all as easy as possible. I recommend him highly.ROBERT A.
El cliente no dejó un comentario.KURTIS G.
El cliente no dejó un comentario.Mike K.
El cliente no dejó un comentario.Mike K.
El cliente no dejó un comentario.MICHAELA K.
El cliente no dejó un comentario.CARRIE C.
El cliente no dejó un comentario.Justin J.
The folks there were nice and very efficient. They hooked the trailer up to our truck and we were on our way in less than 30 minutes. Even though we had to drive over an hour to get the trailer and then return it to that facility due to covid, I wouldn't hesitate to use them again. â˜ºKaren E.
El cliente no dejó un comentario.Tasha S.
2nd time renting here and both times the van wasn't ready and I had to wait for the owner. The 2nd time, I opted for contactless pickup in hopes there'd be no wait but the key box was empty so I had to wait anyways. These rentals are usually for work purposes so I'm often on a deadline and have limited time. I probably won't rent from this specific location again. The u haul aspect of the job does not seem important to the owner of the shop.Hannah B.
The owner was late for my order but it was taken care of by management so I cannot complain.Joseph L.
Garage was not open for Desired time of pickup.Emily B.
El cliente no dejó un comentario.Daniel S.
El cliente no dejó un comentario.BONNIE G.
The wesite did not work the way it eas supposed to. Did not recieve a code for the lock box had to do everything again with the owner of the repair shop who was just a fustraited with uhaul as i was. Please fix the website. And put puck up trucks down in the herkimer ilion little falls areaMICHAELEMIL M.
The owner was on vacation so I self returned....it was a bit hard to locate the 'key drop' location, but it was eventually found. All went well with photos and completed the return.STEPHANIEKNOWLTO S.
Van was great. Customer service was outstanding.FLIP B.
Very kind and helpfulJessica F.
El cliente no dejó un comentario.ED V.
El cliente no dejó un comentario.FRANK G.
Very friendly service, John is easy to deal with.MARTY K.
service was top notch and very fast and smooth, Mr. Hodge very courteous and professional and good at multi-tasking as he was very busy however got everyone taken care of is good time. He hooked things up explained procedure and great experienceJEFF A.
El cliente no dejó un comentario.joseph S.
Nothing, the rental facility had great service and friendly owner. Very accommodating!!CARL M.
El cliente no dejó un comentario.shelby O.
Make sure you have the accurate vehicle and if you tell them they will be discounted miles, stick to your wordAlexandria M.
Nothing...John was great as always.DAVE B.
El cliente no dejó un comentario.CHRISTINE C.
El cliente no dejó un comentario.Debra W.
John was very knowledgeable and friendly. Would definitely recommend.TIM B.
El cliente no dejó un comentario.Justin J.
El cliente no dejó un comentario.GEORGE D.
El cliente no dejó un comentario.LAURA P.
I was in and out of John's Garage so efficiently. John was great from start to finish. I will and have already recommended John's Garage and Uhaul.chris C.
El cliente no dejó un comentario.TAMMY B.
El cliente no dejó un comentario.MASSARO'S F.
El cliente no dejó un comentario.David B.
John was very helpful and went out of his way to get me a truck .Barry V.
El cliente no dejó un comentario.ERIC H.
El cliente no dejó un comentario.SAM M.
Not sure the starting mileage was as indicated in the paperwork. I was charged for extra miles when I shouldn't have. I sent the full complaint to U-haul but have not heard back from them.John F.
El cliente no dejó un comentario.EUNICE H.
John was very helpful with getting the trick early for us. He is a pleasure to work with.NICK H.
Well first off make sure your vehicles are up to par for customers who spend 280 bucks and use it for 2 days. Very very poor. I'm honestly going to file a lawsuit for my damaged property. The roof on your moms attic in the truck I used was "repaired"... no it was not repaired. I have photos of a puddle of water. That issue was the cost of my 3000 dollar stereo system... I'm not to enthused what's so ever to be completely honest. I have pictures of license plate on rear. Pictures of the supposed repair that was in deed not fixed. It rained both days I rented this truck. I later found out after the first load the contained my stereo in the moms attic was ruined. So i no longer used that what's so ever. I used a small portion of the truck because of that. Which cost me more trips. More milage. More money out of my pocket for your negligence. Would you be happy?...FRED B.
The worst experience ever, the roads were bad and do to my injuries, I needed to drive when the roads were more safe to do so. The owner harassed me and threatened me and when I finally returned the truck that night he blocked my parked car so I couldn't leave. I felt horrible and uhaul needs to rethink doing business with this guy, hey maybe he was racistTaniequah A.
You guys were perfect when I needed it was there the rate was perfect and I want to thank you for everything you've done you have a blessed dayPATRICIA N.
Everything thing went extremely wellMARK D.
The staff at this rental location were professional, and courteous. I would rent from this location again. Thanks, John VolkmerJOHN V.
El cliente no dejó un comentario.JUDY W.
El cliente no dejó un comentario.RICHARD G.
Super easy and great customer service!Cheryl S.
Make sure to check with actual dealership of the truck because we drove a half hour away to find out they were closed, when uhaul said they were open. They didnt have updated info but always check and call yourself or have uhaul call if its same day. Little falls uhaul pickup was great the people their were nice. It's just always call to make sure the place is open if you are scheduling ahead of timeTrisha G.
El cliente no dejó un comentario.HEARTSDESIRE G.
John provides outstanding service. He made the rental process very easy - great to work with.jim P.
El cliente no dejó un comentario.ALLAN E.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.KIM K.
El cliente no dejó un comentario.SUSAN L.
John has always been my go to guy for U-haul. Everything is always well maintained. I can't think of anything to improve uponEdward H.
There's nothing you can do to improve the service here. John is a very nice person and easy to work with to rent a Uhaul. I have rented Uhauls from him in the past and if I ever need to in the future, I'll be going back to him.DARLENE B.
Thank you, John for making this a pleasant and easy process.Cathy H.
John was very accommodating and helpfulJulie Z.
El cliente no dejó un comentario.LYNN P.
El cliente no dejó un comentario.Ronald P.
Keep available more equipment in the Herkimer and Ilion NY locations.Salvatore A.