Comentarios de los clientes para Joel Auto

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Joel Auto

Clasificación general:

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Jane C.
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The inside of cab was dirty (had to wipe down everything); also didn't get the full order of furniture pads we had ordered.

FLORENTJEANGUY M.
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Pros:Staff was helpful and explained the condition of the rental very professionally. Cons:Location should open at 10:30/11 am to avoid customer frustration.

Elyse T.
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I had difficulty with uploading pictures and when I tried to get assistance with the chat I had no answers.

Anastasia I.
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El cliente no dejó un comentario.

doris D.
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L'adresse (4880 )civique n'est pas très visible de la rue DecRouen. Faudrait bien mentionné :coin St-Clément.

MICHEL P.
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El cliente no dejó un comentario.

ANDRE L.
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El cliente no dejó un comentario.

MOHAMED B.
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bad service, the reception guy speaking with his friend , and i'm waiting him to finish his discusson for more than 20 minutes!!, i never recommend this pickup point

Giuseppe S.
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I returned my truck 2 hours after renting it, it was registered as returned the following day, I was charged 35$ extra for gas ( I gassed up, I have the bill to prove it and pictures) I had a 40$ coupon that wasn't applied and no one has contacted me yet to fix my invoice. Hopefully someone will see this and give me a call!

Evguenia K.
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El cliente no dejó un comentario.

MOHAMED B.
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I saw bad reviews, I don't want to go there, but I don't have a choice, the guy in the reception he is not happy to see me there and he doesn't want to work, he is speaking with his friend for more than 10 minutes and I'm waiting ! After continue speaking on the phone and I still waiting too!! too bad more than I expected!!

Kathryn B.
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El cliente no dejó un comentario.

Solange L.
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They couldn't not refund me even if I chose that option. Other than that they were nice.

Sacha B.
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El cliente no dejó un comentario.

gilles T.
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Très bon service.

JEREMY G.
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Worst Client service ever! Not prepared. Wait for nothing because they didnt want to do the papers ... Honestly, remove those guys from your pick up location.

CARLA V.
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J'ai apprécié la courtoisie des employés.

ALEXANDRE G.
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El cliente no dejó un comentario.

Keven F.
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My experience was awesome, clean truck, fast self-checkin. I waited about 5 minutes for the authorization (after uploaing the driver license) felt a little long, but totally understandable. It was great and I will recommend.

Philippe M.
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La personne que j'ai eu était vraiment désagréable et pas aimable du tout. Il est arrivé à 11h10 alors que j'ai loué mon camion à 11h. Au retour j'ai voulu mettre le camion à la même place que je l'avais pris il m'a incendié car il devait sortir une voiture choses que je ne savais pas je venais d'arriver. Vraiment cette personne est mal aimable

JOSE MIGUEL C.
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El cliente no dejó un comentario.

KALAICHELVAN K.
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El cliente no dejó un comentario.

Maxime L.
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Be able to rend for less than a day

GAETAN C.
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Continuez d'offrir cet excellent service!

martin F.
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Truck was clean inside but not on the outside, lots of bugs on the front and windshield. The stated business hours of this location start at 10 am and I arrived at 10:15 but the owner arrived at 10:40

JONATHAN N.
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El cliente no dejó un comentario.

Alexandre L.
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Open the shop on Time. Welcome customers correctly. Respect hygiene rules due to covid 19.

Javier J.
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Dirty place......that is all I have to say

PAUL L.
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El cliente no dejó un comentario.

Thomas M.
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We reserved the van to pick up at 9am, so arriving at the pick up location the van was there, all the doors unlocked. The small black box for picking up the keys was empty and the garage wasn't open until 10. We waited until that time and still no one, at this point we called the uhaul customer service and after being passed to multiple different people we were told that the person working at the garage was late today. When he finally arrived over 20min later he barely apologised and had obviously just woken up. He checked the van etc as it had been rented the previous day and then didn't seem very familiar with the process as it took at least 15min to get our rental contract (I had previously don't the check in online) and asked multiple questions about if we wanted the insurance etc even though it was already set up. All in all, a very disappointing experience as we had previously rented from uhaul and it had been fantastic. We will definitely not be going here again unfortunately.

stephanie S.
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El cliente no dejó un comentario.

nathalie B.
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El cliente no dejó un comentario.

Victor S.
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El cliente no dejó un comentario.

Joelle G.
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El cliente no dejó un comentario.

pascal R.
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Too much expansive !

Julia A.
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El cliente no dejó un comentario.

Gabriel Levesque G.
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I forgot a bag with Bluetooth head phones in the cab, they are really valuable to as it's a gift from my girlfriend. Can you help me recover the bag ?

Nayiri A.
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El cliente no dejó un comentario.

gray N.
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Proceduring not clear for returnig the truck by my self.

Jason R.
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I had to shovel out the truck when I got to the location. Please have the truck drive able when I arrive

mohamed ali B.
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El cliente no dejó un comentario.

Esther S.
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The location was not open when I got there at 10 am and I had to wait 24 minutes in the cold for someone to show up and open. Instead of apologizing for being late, the employee proceeded to swearing in French on the phone and being flustered. The pickup location itself was very unkempt and dirty. I picked this location for proximity to my house but in the future I will go to a stand alone haul

anne P.
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El cliente no dejó un comentario.

Elisabeth D.
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El cliente no dejó un comentario.

Pierre-Marc G.
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El cliente no dejó un comentario.

Yves G.
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El cliente no dejó un comentario.

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