Customer Reviews for Jimmys Rentals
(U-Haul Neighborhood Dealer)

Rating:

3.0

Pick up was not a good experience. Pickup was scheduled for 3pm. Finally left at 4:15pm. Store clerk couldn’t do check ins. U haul website was having problems. Was told to contact U haul customer service. After talking to 3 representatives, I was told to give store clerk back up site info, which did not seem to work. Third representative I spoke to, was not very patient, she told me she had a lot of other calls waiting! Was finally able to check out using app!!! First experience was not a good one, hope they improve!!

Rating:

5.0

the dude in the store helped me hook it up. he was friendly when i got the trailer and when i brought it back. I like the uhaul rental website that listed my car and showed me what trailer i could use and make the reservation online. To do the review you requested i had to go back and get the contract # off another email. You should have the contract # , email address and my name on the request for review so i dont have to fill that in. That might get you more responses.

Rating:

3.0

Tje vehicle was in good condition as far as service. I highly recommend that you keep your vehicle clean inside. It had an distinguished oder on the inside that cause me to constantly cough. Otherwise, service was professional.

Rating:

5.0

Everything was perfect!Thank you.. The OWNER was very nice and one of his HELPER he is Great! showed us how to USE the equipment DEFINITELY WILL RENT FROM THEM AGAIN!

Rating:

3.0

No heat in uhual

Rating:

5.0

This location is my favorite because they always have what I need when I need it, even at the last minute.

Rating:

5.0

This facility is located in a rough area and the facility itself was sketchy! The guy working there was great.

Rating:

4.0

Accessibility of location.

Rating:

5.0

Friendly and more than accommodating. Thanks, U-HAUL!!

Rating:

5.0

A+++++

Rating:

5.0

Good attitude

Rating:

2.0

See above

Rating:

4.0

Picking up the Trailor here was tight, it was in the back of the rental location, but all in all, it was satisfactory.

Rating:

2.0

If you go here you will be treated poorly and taken. I paid for the trailer and thought that was it. Buyer beware they are trying to make a profit off you by telling you the trailer was late and you are paying a fine. I was not late I was a day early. The one off 10th street does justice. The one off Roanoke Ave the men are questionable. Do not go here if you plan on being stiffed. U Haul needs to be aware that these guys do not play fair.

Rating:

2.0

Failed to inform me of a mileage radius for the vehicle and cause and extra bill for me on the back end when I specifically typed in from pickup location to my home

Rating:

5.0

All good. Excellent service and friendly, professional staff.

Rating:

2.0

Rent operable equipment (trucks and trailers) that will not put customers in danger.

Rating:

3.0

I have been charged twice two different amounts. This amount and 300 before hand. I will be calling u haul

Rating:

5.0

Continuously with your current service