Jesse was so helpful ! He was willing to work with me on the pick up time, which made all the difference in how the whole move went. It was actually fun! Can't thank him enough. I'll definitely use this rental again if needed!kitty M.
Customer Reviews for Jesse Store and Lock
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Anthony Z.
The owner of this location told me a specific time to show up so we could go over the truck and rent out a new one since we still had stuff to move but they needed that truck back. When I arrived at that time there was nobody on the premises and I couldn't just leave and come back because the truck was due back at that time.Emily S.
El cliente no dejó un comentario.Kayla C.
Continue to buy Chevy & GMC vehicles foe the company. Great experience. Ford's just don't cut itCarl D.
El cliente no dejó un comentario.Jarrod H.
I was charged twice for the equipmentBrianna B.
Store was closed, supposed to be open.shawn L.
El cliente no dejó un comentario.Tonia R.
I love that I got a free month of storage from U-Haul but the storage location was different from the drop off location. While I was dropping off the truck there was gunshots 500 yards from the locations. When I left there were police everywhere. I wouldn't recommend using this locations.Troy M.
The check in was extremely slow a d even strange. After reviewing my driver's license for about 20 min., they could not print out a confirmation. Then when I received one later, it still had the wrong address on it.Fred K.
Great guy would go backDustin C.
El cliente no dejó un comentario.rachel B.
El cliente no dejó un comentario.Jennifer K.
El cliente no dejó un comentario.lincoln B.
Very old trailer (1982) had much superficial damage that wasn't documented with "x" sticker. Uhaul website kept crashing wouldn't allow me to add my photos of damage.Greg H.
El cliente no dejó un comentario.Jeffery B.
After hours drop off, no service provided was just happy to finally be rid of that horrible trailerJuan A.
I wasn't sure where to park the vehicle after hours.Sean M.
El cliente no dejó un comentario.Paul S.
The best experience I've had to date, renting a truck to move. I will use U- Haul again.daniel T.
The owner was so nice. He explained everything to me.. sweet guyErica B.
I was charged for a rental close to my house in brook park-Parma location. Then the day before pickup, uhaul cslled and said id have to pick up the truck from the Elyria l store and drop it off there. We'll, that was 100 miles out of my way, and I got charged for it. 168 was the estimated, then they added on another 100 dollars for the miles, I'll never do business at uhaul again and Iam telling all my friends their scam.Michael Y.
Gary was extremely polite and helpful.Deborah W.
Asked specifically about the 103 mileage limit because we had to pick up furniture before going to our destination and was told it would be ok. Was then charged $4.68 for mileage greater than 103 miles. >:( Glad the furniture store wasn't farther.KELLY B.
El cliente no dejó un comentario.spencer S.
The gentleman was helpful but the building was in need of help. The credit card system was a mess. I guess the area manager had to help because the new machines were not working had to wait 45 min for everything to get done it was a mess. For just a trailer.Ronald H.
L wish uhaul would give discounts to one way early drop off.Michelle C.
El cliente no dejó un comentario.Tom F.
show where oil stick check is inform client that height of vehicle and double tires on back may effect tolls on toll roadsAlexander W.
El cliente no dejó un comentario.Robert E.
El cliente no dejó un comentario.Al P.
Gary, the owner, took great care of me! He made me feel comfortable and confident throughout the whole process! I would highly recommend him to be the one you rent from when you need a U-HAUL truck!RICHARD K.
El cliente no dejó un comentario.ernest W.
El cliente no dejó un comentario.Ashley R.
The guy who runs the shop was a nice man.Savannah R.
El cliente no dejó un comentario.JEFFREY L.
El cliente no dejó un comentario.franklin N.
My only objection to this location really has nothing to do with the location itself. I made my reservation online a week or so in advance and picked a pick-up location based upon a 7:00 am pick-up time. I received a call late in the afternoon on Sunday, the day before my scheduled pick-up day informing me that my pick-up location had changed and that I wouldn't be able to pick up until 9:00. That immediately put me two hours behind schedule on Monday. As a result, I did not get to my destination until 3:00 AM Tuesday morning.Timothy K.
El cliente no dejó un comentario.ROBERT S.
The owner took his time and walk me through everything i would need. He gave me his phone number just in case something went wrong. He was very helpful and professional.DONNA J.
El cliente no dejó un comentario.TODD T.
Very friendly and helpful.Douglas W.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Mike G.
Be on time for pick-up appointment. Also, work out computer problems so customers don't have to wait for your old computer to boot up. You were polite but it shouldn't have taken past 9:30 to get a truck scheduled for 9.Perry S.
Hours of operation were not on with a rental companyJOHNNIE B.
El cliente no dejó un comentario.JUSTIN K.
nothing ! all went as planned. very nice to deal with, and will use him again!!ED J.
El cliente no dejó un comentario.Pete J.
El cliente no dejó un comentario.MARTIN Y.
El cliente no dejó un comentario.JAY Y.
El cliente no dejó un comentario.THOMAS Q.
El cliente no dejó un comentario.CYNTHIA N.
El cliente no dejó un comentario.KENT R.
Great place to rent from. Definitely would rent there again.gary J.
you guys did a great job with customer service , so you don't need to change a thing. thank again this was my 2nd time using this servicegenevive H.
Very Helpful and explained everything from insurance to size I would needpaula C.
Gary was very helpful .CRAIG P.
nothing,gary is the best,so willing to help my u-haul experience be smooth and convenient.very knowledgeable in all aspects of equipment rental.recommend his facility.MARK D.
El cliente no dejó un comentario.KAY A.
I've rented U-hauls before and this was one of the best pick-up experience I've had. Jerry was knowledgeable and helpful. I would pick this location again if I had the chance.JASON H.
Jessie was very knowlegable on U-Haul service. He is very friendly and really aprreciates your business. He really worked with on the time frame that I had to get my mother in law moved. Would recommend him to anyone that needs to rent a truck.MICHAEL P.
Have one closer than 40 miles awayYvonne J.
Gary was very personable and pleasent during a very stressfull time. He made me feel welcome and relaxed, while explaining everything to me. He also answered all of my questions without having to ask he to explain it diffrently, so I could understand the answer. He was just as nice when I returned the truck. He took his time and I never once felt that I was being rushed through the whole process. He is an access to your company. If I ever have to move again I would return my business to him.SUZETTE L.
Garry at Jesses was a complete delight and very helpful with making my experience very comfortable and easy.FRANK C.
El cliente no dejó un comentario.CHARLES J.
El cliente no dejó un comentario.CHARLES W.
Dealer was extreemly helpful. Very knowledgable.GARY J.
El cliente no dejó un comentario.NORMAN W.
El cliente no dejó un comentario.Jon T.
Nothing, it was great service, friendly attitude. One could ask for no more!ROY R.
everything went wellmary R.
OWNER VERY NICE AND HELPFULLJASON A.
El cliente no dejó un comentario.DAN S.
El cliente no dejó un comentario.ALEX G.
El cliente no dejó un comentario.ALEX G.
Spoke twice to the guy on the phone, dropped it off during off hours. Let him know the issues with the seat belt & he was appreciative & apologetic.nina C.
ABSOLUTELY NOTHING!!! This was by far the best uhaul i have been to. The gentleman who helped me was so kind and polite. thank you for making my experience so nice.SHERRIE G.
El cliente no dejó un comentario.PAUL P.
El cliente no dejó un comentario.MARK D.