Customer Reviews for Jerry's Boat & Mini Storage
(U-Haul Neighborhood Dealer)

149 reviews

128 Brewster Rd   Hollister, MO 65672

(417) 335-6811

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(417) 335-6811

128 Brewster Rd
Hollister, MO 65672

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very friendly and helpful!

Jeremiah D 
Rating:
5.0

Customer did not leave a comment.

Darrell L 
Rating:
5.0

Always fast and friendly service!

Belinda D 
Rating:
5.0

Customer did not leave a comment.

Denise C 
Rating:
5.0

Easy drop off, I don’t remember the guy who checked us in what his name is but was helpful and fast…

KIMBERLY C 
Rating:
5.0

Your company went above and beyond. Our truck and trailer we were to pick up was ready when we arrived. All I had to do was register in the office and get into the truck and go. In addition they needed equipment delivered to our drop of location. They asked if we could tow a piece of equipment for them. They made it very much worth our while. I have used uhaul many times and I have always been pleased with my equipment. Our pick up at Jerry's boat and storage, the employee was so nice. Our overall experience was a 10. Thank you uhaul.

Karen H 
Rating:
5.0

Although the location in Hollister was very pleasant to deal with, the overall U-Haul experience was not. We were told our truck would be in one place and then we were told we had to drive 50 miles out of our way to pick it up at another place. Very very frustration when you have people and a schedule to keep .

Brent S 
Rating:
5.0

This gentleman went out of his way to accommodate me and my schedule

Clayton P 
Rating:
5.0

Reasonable prices, trustworthy and great to work with.

Kurt M 
Rating:
5.0

We will definitely rent from this location aga I need! They were so accommodating.

Terry B 
Rating:
5.0

Customer did not leave a comment.

ron a 
Rating:
5.0

No 26ft available 20ft or 15ft U-Haul only a 10ft U-Haul available in the whole city please get more

RICHARD D 
Rating:
5.0

Customer did not leave a comment.

Terry S 
Rating:
5.0

Customer did not leave a comment.

Erik W 
Rating:
5.0

Might take a look at the U-joint as the van was shaking a lot.

Cynthia G 
Rating:
5.0

The staff there were very friendly and helpful

Gerard F 
Rating:
5.0

Good people

Kelly S 
Rating:
5.0

Customer did not leave a comment.

Jim C 
Rating:
5.0

Very nice attitude and professional.

Frances B 
Rating:
4.0

LOVE working with Victor. He makes things easy and communication is excellent.

Kampout T 
Rating:
4.0

LOVE working with Victor. He makes things easy and communication is excellent.

KampOut T 
Rating:
4.0

LOVE working with Victor. He makes things easy and communication is excellent.

KampOut F 
Rating:
5.0

Great place, great help!

LEWIS W 
Rating:
5.0

Great staff! I dropped my van off (I was using an auto transport and couldn't drive 2 vehicles, so needed to drop it off) and needed to plug into power and they allowed me to put my van inside the gate and plug in. I had my small freezer inside - full of food - so I really needed to plug it in.

PAMELA W 
Rating:
5.0

None

LEWIS W 
Rating:
5.0

Areas Best U-Haul location!!! Clean and inviting facility with super customer service. I would highly recommend this location for all your U-Haul needs.

Belinda D 
Rating:
5.0

Fast and easy

JAMES M 
Rating:
5.0

Customer did not leave a comment.

Chris M 
Rating:
5.0

Can't think of anything to improve on. professional, courteous service😁...Jerry's is always a pleasure to do business with

DENNIS P 
Rating:
5.0

Customer did not leave a comment.

Kevin H 
Rating:
3.0

Customer did not leave a comment.

CHARLES C 
Rating:
5.0

Customer did not leave a comment.

EDWARD M 
Rating:
5.0

Nothing.

James W 
Rating:
5.0

Jeff was a great help and a very courteous fellow. A pleasure doing business with.

Dan H 
Rating:
5.0

Made it so easy!

Fran W 
Rating:
5.0

Customer did not leave a comment.

RICHARD F 
Rating:
5.0

The staff there were absolutely incredible! I would definitely recommend them to all my friends and family!

Bill C 
Rating:
5.0

Very nice people that took care of me in a very professional manner when I checked my vehicle in!

JAMES T 
Rating:
5.0

Customer did not leave a comment.

kelley B 
Rating:
5.0

Customer did not leave a comment.

THOMAS R 
Rating:
5.0

I can’t think of anything at the moment

Jason V 
Rating:
5.0

Customer did not leave a comment.

Sam S 
Rating:
5.0

Customer did not leave a comment.

KANAKUK K 
Rating:
5.0

Customer did not leave a comment.

KANAKUK K 
Rating:
5.0

Customer did not leave a comment.

Robert B 
Rating:
5.0

Have at least (1) car hauler available locally..lol. I'd rather use a transporter than a dolly, but the dolly worked great for this trip. Thanks, always a pleasure doing business with UHAUL, Jerry's Boat& Storage, Hollister, Missouri.

DENNIS P 
Rating:
5.0

I appreciated their flexibility with the use of the trailer. They were fantastic!

DOUGLASS M 
Rating:
5.0

Customer did not leave a comment.

James G 
Rating:
5.0

I was impressed with the trailer that we had rented. It was a 6 x 12 unit with new tires and a new surge brake system recently installed. We pulled the trailer over 850 miles and it pulled and performed great.

EVAN D 
Rating:
5.0

Customer did not leave a comment.

BRADLEY C 
Rating:
4.0

Customer did not leave a comment.

KANAKUK K 
Rating:
5.0

Customer did not leave a comment.

Wendy M 
Rating:
5.0

Nice person very friendly and courteous

George M 
Rating:
5.0

Customer did not leave a comment.

Robert M 
Rating:
5.0

No improvements needed from me. As always, Professional, knowledgeable and expeditious

DENNIS P 
Rating:
4.0

When reserve well ahead of time would expect a clean trailer, not one a big mess

GEORGE B 
Rating:
5.0

Customer did not leave a comment.

JAMES S 
Rating:
5.0

This exp. Was super smooth. Fantastic CSR with Jeff and super easy process! Thank you for a hassle free process and a FANTASTIC ATTITUDE!!

Melissa C 
Rating:
5.0

Customer did not leave a comment.

Greg S 
Rating:
5.0

Used them before, very professional

Justin H 
Rating:
5.0

Customer did not leave a comment.

ROGER C 
Rating:
4.0

Customer did not leave a comment.

Corey W 
Rating:
4.0

Customer did not leave a comment.

Janet H 
Rating:
5.0

Customer did not leave a comment.

Joe R 
Rating:
5.0

Dropped off after hours. Instructions were clear and easy.

Mark P 
Rating:
5.0

For staying in a same state move, I feel your prices could have been cheaper

Cory F 
Rating:
5.0

Customer service was excellent! The lady running the office was very nice and professional! Was a pleasure doing business with her at this location!

Joseph S 
Rating:
5.0

Nothing that I can think of. Equipment functions easily.

DENNIS P 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
4.0

Closed but used the drop box. No verification system or photo processing for the trailer.

Michael K 
Rating:
5.0

Truck was nice to drive,no issues. Prepayed for truck,blankets,and box dolly. At pickup time no dolly. Not a big issue,was refunded without any problems. Vender was really good about it, glad I picked U-HAUL.

David D 
Rating:
5.0

Customer did not leave a comment.

Bruce G 
Rating:
5.0

Jeff at Jerry’s boat storage was spot on great and customer support over the phone with Toni was AWESOME!! Thank you for the wonderful service overall!

Christopher T 
Rating:
5.0

Take off the COVID restrictions. Having to talk to someone, even someone as pleasant as Andrea was, over a phone looking through the glass window, was a bit ridiculous. I wasn't planning on hugging her or even shaking her hand, and she is on the other side of the counter and plenty far away from customers, so please, stop drinking the Kool Aid and open the doors.

paul e 
Rating:
1.0

Customer did not leave a comment.

George B 
Rating:
5.0

The Truck was Awesome! I used Penske for our move to Florida and U-Haul for our move back. The U-Haul experience from start to finish was much better!

Christopher L 
Rating:
5.0

Customer did not leave a comment.

Mark F 
Rating:
5.0

Customer did not leave a comment.

Joseph O 
Rating:
3.0

The equipment needs to be checked out better for use. Both fenders were broken tires were not inflated correctly light wires were not in place and not working one mile from were I picked it up

Kevin W 
Rating:
4.0

Thank you.

Michael Y 
Rating:
4.0

made everything really easy

Ronald S 
Rating:
5.0

Customer did not leave a comment.

Jeff V 
Rating:
5.0

Customer did not leave a comment.

Melissa J 
Rating:
3.0

had set up a pre open receipt of a truck and after 2 hrs on the phone with uhaul and using all my data, I sill could NOT get into the truck. I had to wait until the store opened. I was assured the code would come to me prior to the day I needed the truck and it DID NOT.

Ronald S 
Rating:
5.0

Very friendly and helpful I highly recommend them

Dewey N 
Rating:
5.0

Customer did not leave a comment.

Michael V 
Rating:
5.0

Customer did not leave a comment.

Jerod F 
Rating:
5.0

Customer did not leave a comment.

Kerri S 
Rating:
5.0

Customer did not leave a comment.

JEFF E 
Rating:
5.0

Customer did not leave a comment.

Robert L 
Rating:
5.0

Customer did not leave a comment.

Kristen B 
Rating:
5.0

Glad the trailer type I needed was there. Thanks

TIM H 
Rating:
5.0

Customer did not leave a comment.

Victoria M 
Rating:
5.0

Customer did not leave a comment.

Joseph L 
Rating:
5.0

Customer did not leave a comment.

Paul H 
Rating:
4.0

Customer did not leave a comment.

Mike S 
Rating:
5.0

Customer did not leave a comment.

albert m 
Rating:
5.0

The place we picked up from was excellent but checking in & picking up on my phone took FOREVER! Not the fault of the location though. The owner was very nice & glad to have practically a brand new truck to drive.

Kenneth S 
Rating:
5.0

Customer did not leave a comment.

Melissa J 
Rating:
5.0

Customer did not leave a comment.

NIC H 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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