Comentarios del cliente para Jerrys Automotive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Jerrys Automotive

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Curtis H. en

Grado:

El cliente no dejó un comentario.

Jenny F. en

Grado:

El cliente no dejó un comentario.

lee R. en

Grado:

Very helpful with reservation and hooking up equipment .

william B. en

Grado:

The experience was very good. I don’t know how it could have been better.

Lindsey L. en

Grado:

El cliente no dejó un comentario.

shawn K. en

Grado:

Jerry was great. He was friendly and courteous.

Douglas L. en

Grado:

El cliente no dejó un comentario.

Harry H. en

Grado:

Attendant was prompt and helpful at pickup. Just what I needed.

sonia W. en

Grado:

Jerry is fantastic! Very workable, kind and helpful. We have used his service several times before and will continue to use him in the future. Will definitely recommend him and his U-Haul service to others. Thank you Jerry!

April O. en

Grado:

El cliente no dejó un comentario.

peggy G. en

Grado:

Location was filthy and cluttered. Employee entered contract information FOUR times before getting it correct. Each entry resulted in charges to my credit card with pending charges to my card in excess of $4000 for a $1500 purchase. One of the entries was even for a previous customer! Would not go there again!

Adam B. en

Grado:

El cliente no dejó un comentario.

Troy H. en

Grado:

El cliente no dejó un comentario.

Julie M. en

Grado:

Great customer service and very prompt. Made renting the U-Haul easy & pleasant! Would defiantly use Jerry’s Automotive again.

tyler G. en

Grado:

The gentleman at this site is always friendly and accommodating even on short notice rental requests. He is always quick to respond if you leave a message as well. We will continue to use this site and recommend them to others.

Christopher H. en

Grado:

UHAUL truck and trailer were horrible. trailer broke immediately; trailer lights quilt working mid-trip and I got pulled over by state patrol; moving truck broke down 500 miles into trip and waited 2 hours for road-side assistance; limped into destination; then the truck puked oil all over my driveway and had to call road side assistance again. HORRIFIC experience, UHAUL should be ashamed.

Deborah S. en

Grado:

El cliente no dejó un comentario.

Mary G. en

Grado:

They gentleman was fun y and friendly. He was very welcoming to the new neighborhood.

Daniel L. en

Grado:

El cliente no dejó un comentario.

KELLY S. en

Grado:

El cliente no dejó un comentario.

Gwen R. en

Grado:

Office was unsightly and uninviting. Agent couldn't get internet to work so just gave me trailer and said he would email me receipt as it sometimes takes an hour to make connection. Didn't show me how to load auto transport or about letting the fender down so I could open door on vehicle. This caused much distress later when I loaded vehicle and had to climb out a window Never shared where I could find info on loading. Trailer had damage on one side and he never went over the trailer to inspect so I was questioned as to how it was damaged by receiving agent. The list could go on...

David S. en

Grado:

El cliente no dejó un comentario.

RUSTON J. en

Grado:

El cliente no dejó un comentario.

Austin H. en

Grado:

El cliente no dejó un comentario.

jonathan L. en

Grado:

great guy. easy to work with. want out of his way to make things happen.

Richard A. en

Grado:

Jerry went above and beyond and made sure I was taken care of.

Clint H. en

Grado:

Jerry was excellent and very informative! Easy pick up and drop off. Will definitely use him again in the future.

Noel H. en

Grado:

El cliente no dejó un comentario.

Scott H. en

Grado:

El cliente no dejó un comentario.

milica T. en

Grado:

Mr. Jerry is also very knowledgeable. Knows his moving, so I used his recommendation to secure my cargo and worked excellent! Trailer was super clean inside, everything worked well, tires in good condition. Electrical was kept up. Felt safe on the road using his equipment. Thank you.

Kerry W. en

Grado:

El cliente no dejó un comentario.

TIM M. en

Grado:

El cliente no dejó un comentario.

lanny M. en

Grado:

El cliente no dejó un comentario.

Rod C. en

Grado:

El cliente no dejó un comentario.

Steven K. en

Grado:

Amazing Gentleman on drop off end of our journey from South Texas to Lubbock. Still in awe of his friendliness and help. S. Kirk

Thomas B. en

Grado:

Jerry was great and handled everything well.

Joseph A. en

Grado:

El cliente no dejó un comentario.

Kayla J. en

Grado:

El cliente no dejó un comentario.

sonia W. en

Grado:

Jerry is great to work with! we have used him for the past 3 years for his services. Will use him again in the future.THank you Jerry!

Tim Z. en

Grado:

Jerry went the extra mile for me. When he saw that I had a long trip ahead of me, he looked at all the trucks he had and gave me the lowest mileage nicest one. It worked perfectly the whole trip of 1100 miles. Thanks Jerry

bonnie T. en

Grado:

Jerry was very courteous and professional he assisted me with all my questions Thank You Bunny Thomas

Bea P. en

Grado:

El cliente no dejó un comentario.

AMY J. en

Grado:

Nothing>>>>>>>>>>> Jerry made it very easy to rent and return! Very fair and reasonable person to work with! I will definitely recommend this location.

PHYLISS T. en

Grado:

The guy was nice and very helpful.

Christina O. en

Grado:

Just used for drop off.

Latrell S. en

Grado:

El cliente no dejó un comentario.

bobby J. en

Grado:

El cliente no dejó un comentario.

Jeff L. en

Grado:

Truck leaked fluid all over new driveway.

Amanda V. en

Grado:

Location was very dirty and the A/C on the truck was not properly cooling. Associate at the location was very kind though, even if his location was unkept

Juan A. en

Grado:

Better customer service

toby B. en

Grado:

Place is a dump, but the guy was super helpful and very friendly.

Katherine K. en

Grado:

None

Michael S. en

Grado:

El cliente no dejó un comentario.

ernest G. en

Grado:

Jerry is very knowledgeable and very respectable great job Jerry!!

Brenda S. en

Grado:

El cliente no dejó un comentario.

gloria S. en

Grado:

El cliente no dejó un comentario.

Richard P. en

Grado:

He helped me a lot but the location was not kept up or professional.

Thanh P. en

Grado:

El cliente no dejó un comentario.

Nathan B. en

Grado:

El cliente no dejó un comentario.

Ron B. en

Grado:

El cliente no dejó un comentario.

Neal B. en

Grado:

El cliente no dejó un comentario.

Victor B. en

Grado:

Employee came of Jerry's Automotive came to location without us calling and was friendly and helpful, unlike UHaul's own 24/7 service which was slow and painful. If accessing UHaul's website from your phone, select desktop site option on android for it to work correctly.

michael B. en

Grado:

El cliente no dejó un comentario.

Gary B. en

Grado:

Stayed after closing for me.

donald F. en

Grado:

El cliente no dejó un comentario.

Gregory R. en

Grado:

Jerry was very friendly and helpful.

Stephen R. en

Grado:

very Helpful

Paul J. en

Grado:

Great customer service and manager was real personable. Thank you

mandy F. en

Grado:

El cliente no dejó un comentario.

LASHELL K. en

Grado:

Trailer was good pulled good last time bad experience cost for me and my time was paid back with this rental ty

Chris L. en

Grado:

I had a reservation at a different location in Lubbock TX. I went go pick it up and they didn’t have a truck and no one bothered to tell me there wasn’t a truck. That was frustrating to say the least! I was told to go to the location at 111601 Unversity. I was lucky they had a truck for me. I’m not happy with he service overall with uhaul at all!!

Jonnie S. en

Grado:

El cliente no dejó un comentario.

Olga L. en

Grado:

I drove the truck back a day prior than due date. I asked if i could return in an hour to get a mattress i had left in back of truck. When I returned the mattress was in the trash cans outside..... They didn't tell me they not going to wait on me although the truck was not due to be returned.

RICHARD W. en

Grado:

El cliente no dejó un comentario.

Becky P. en

Grado:

This place looked like a little dumpy shack. No one on site to assist with drop off and no way to contact them via phone. No voice mail box set up to leave a message.

MARTHA C. en

Grado:

El cliente no dejó un comentario.

Ashley L. en

Grado:

El cliente no dejó un comentario.

Lynsey T. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

El cliente no dejó un comentario.

michelle B. en

Grado:

Had requested a furniture dolly that was not available. The gentleman on site was very nice and helpful.

Eli F. en

Grado:

El cliente no dejó un comentario.

michael H. en

Grado:

El cliente no dejó un comentario.

Rorary C. en

Grado:

Jerry was great to deal with. Very personable and knowledgeable about his equipment. I would recommend friends and family to this location.

Doyle M. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

Although the drop-off location was convenient to my residence, Jerry (the owner?) was not there on a regular business day (11-24-17). He left a message in the door jam with instructions as to what to do for a drop-off, including a phone number to call to notify him of the drop-off. I checked again on 11-25-17 and no one was there then either. After three days of calling the number, it only answered that he was not taking calls... no message capability. I had to call the national customer service number to get action to close-out my contract and get a receipt.

Bil A. en

Grado:

El cliente no dejó un comentario.

JAMES F. en

Grado:

El cliente no dejó un comentario.

angel P. en

Grado:

El cliente no dejó un comentario.

George P. en

Grado:

Mr. Jerry at my neighborhood U-Haul was very down to earth and humble. After going over the paper work and instructions on how to operate the trailer, We had a great conversation about the type of car I was going to be hauling. He drove the same type when he was in high school. 1955 Dodge Royal Lancer. Mr. Jerry is going to be my go to guy for my future U-Haul needs! Thano you guys & and Thank you Mr. Jerry!

JAY C. en

Grado:

El cliente no dejó un comentario.

Rachael C. en

Grado:

Jerry is awesome! I won't go into slot of detail, but he helped us out more than we expected and didn't have to. I'm referring everyone to him from now on. Thank you so much, Jerry!

Edward S. en

Grado:

El cliente no dejó un comentario.

ERIN J. en

Grado:

El cliente no dejó un comentario.

Chris C. en

Grado:

Charged me for an insurance that I never requested

Michelle T. en

Grado:

I was "guaranteed" a truck at 7am. That did not happen. I didn't get a truck until 6:30pm. The truck was dirty. When I called the Uhaul tracking/scheduling department, (the 4th or 5th time) I was hung up on by a very rude woman.

TODD L. en

Grado:

Excellent communication- called and communicated process exceptionally! A++++

Jean K. en

Grado:

Jerry is a great guy, but is a bit unorganized. I'll still use him again, though.

John D. en

Grado:

Great experience! Highly recommended!

Jeff W. en

Grado:

El cliente no dejó un comentario.

Neill C. en

Grado:

El cliente no dejó un comentario.

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