Jeremys Automotive
(Distribuidor de U-Haul del vecindario)

Clasificación:

4.0

I'm very disappointed in your reservation office I had an appointment for pickup at 13 and Ryan at 2 pm and they did not have a trailer. The staff at this location could have cared less and I had to wait for approx a half hour while they tried to call your location ( how stupid that your service locations don't have a direct line to call in) this cost me time and gas money to drive all the way to Casco Mi to pick up a trailer. 1/4 tank of gas. In the future I doubt if I will ever rent from U-haul again. Very poor dispatch service

Clasificación:

2.0

Waited 30 minutes to be waited on. Seems the man did not know what he was doing. They could not find key to truck, either. Frustrating, at best.

Clasificación:

4.0

It wasn't the fault of the facility, but my order for moving pads was not fulfilled. I wasn't pleased.

Clasificación:

5.0

No recommendations, keep doing what you are doing, it is working!

Clasificación:

5.0

Console, arm rests and steering wheel were sticky and dirty. There was dirt in the seat. Though I wouldn't expect the truck to be spic and span clean, I would think that a quick once over to be sure it was not nasty prior to next customer would be nice. This definitely proved truck was not cleaned with Covid issues in mind.

Clasificación:

5.0

The right rear lights did not work.

Clasificación:

4.0

I was sent a damage equipment report # 01859663-2020. The 20' uhaul had this damage on it when I picked it up from the Roseville location. I have used uhaul a couple of times but I believe this will be my last time due to this incident.