Customer Reviews for Jeremys Automotive
(U-Haul Neighborhood Dealer)

43 reviews

10788 Gratiot Ave   Casco, MI 48064

(586) 716-9179

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(586) 716-9179

10788 Gratiot Ave
Casco, MI 48064

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

BRANDON YXAVIUS B. 
Rating:
5.0

Customer did not leave a comment.

Heath C. 
Rating:
3.0

Customer did not leave a comment.

Michael T. 
Rating:
5.0

Truck was super clean and so was the back of the truck. Super easy and affordable!

ALEX K. 
Rating:
4.0

I was overcharged on my credit card and would like my money put back on my credit card. I was charged for 80 miles and only drove 58. I have pictures of the odometer before and after use.

BERNARD PAUL L. 
Rating:
5.0

Made reservation at another location and when I got there trailer had been stolen off the lot overnight. You need to lock up your trailers

BRUCE PAUL W. 
Rating:
3.0

I entered the front door and was sent down the hallway and through the garage to see Gary. Gary was apparently a mechanic, because he said he would be with me in a minute, while he continued to do some electrical work on a mini van for another 10-12 minutes. I was advised to use the link to do after hours drop off, and attempted to use the link when I dropped it off. The app/link would not recognize my location, even though my phone was set to allow them my location. Since the Uhaul link wouldn't work, they charged an additional $20 fee

JAMES JEFFREY M. 
Rating:
5.0

They were all very kind and helpful. Will continue to do business with them.

GREGORY JOHN H. 
Rating:
2.0

I was hungover the whole time and it was awful

WESTLY DANIEL D. 
Rating:
5.0

Customer did not leave a comment.

Leonard K. 
Rating:
5.0

Very poor gas mileage transmission not shifting properly.radio not working.rear door had rollers missing and door was had to open.

WILLIAM ROBERT M. 
Rating:
5.0

The people were very nice and helpful.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Lorraine L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JAMES K. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL WILLIAM K. 
Rating:
1.0

Unbelievably slow and cumbersome for the pickup and drop off of the vehicle. I don't think I will ever do that again and definitely I will not recommend to anybody else.

JARETT M. 
Rating:
5.0

Customer did not leave a comment.

MARK HANS V. 
Rating:
5.0

Everything was great!

STEVEN BOYD H. 
Rating:
5.0

Everything was excellent no complaints

EDWARD LATHERN P. 
Rating:
5.0

Customer did not leave a comment.

mason H. 
Rating:
5.0

Customer did not leave a comment.

BRIAN DOUGLAS R. 
Rating:
5.0

Nothing. Everyone at Jeremy's was very pleasant and helpful. They did a great job. Thanks to them, Roberta Jackson

ROBERTA ANN J. 
Rating:
5.0

Customer did not leave a comment.

JAMES DAVID F. 
Rating:
5.0

Excellent customer service. Very easy to rent and return. Will definitely rent from Jeremy's again.

GERARD JOSEPH G. 
Rating:
5.0

They did a great job

PATRICK CHARLES R. 
Rating:
1.0

I was charged at the drop off point for damage that was there when I picked the truck up. I even discussed it with the place I picked the truck up from. This is complete bull shit. Even if it was me who did it I paid the extra for insurance what is the point of insurance if you just charge me any ways. This company is a scam and I will be reporting Uhaul to BBB

Raymond D. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN DOUGLAS S. 
Rating:
4.0

Customer did not leave a comment.

Marisa J. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
4.0

I'm very disappointed in your reservation office I had an appointment for pickup at 13 and Ryan at 2 pm and they did not have a trailer. The staff at this location could have cared less and I had to wait for approx a half hour while they tried to call your location ( how stupid that your service locations don't have a direct line to call in) this cost me time and gas money to drive all the way to Casco Mi to pick up a trailer. 1/4 tank of gas. In the future I doubt if I will ever rent from U-haul again. Very poor dispatch service

JOHNCHARLES O. 
Rating:
2.0

Waited 30 minutes to be waited on. Seems the man did not know what he was doing. They could not find key to truck, either. Frustrating, at best.

CHERYL JEAN M. 
Rating:
4.0

Customer did not leave a comment.

RONALD JAMES D. 
Rating:
4.0

It wasn't the fault of the facility, but my order for moving pads was not fulfilled. I wasn't pleased.

Joseph R. 
Rating:
5.0

Customer did not leave a comment.

Eileen G. 
Rating:
5.0

No recommendations, keep doing what you are doing, it is working!

DARRIN R. 
Rating:
5.0

Console, arm rests and steering wheel were sticky and dirty. There was dirt in the seat. Though I wouldn't expect the truck to be spic and span clean, I would think that a quick once over to be sure it was not nasty prior to next customer would be nice. This definitely proved truck was not cleaned with Covid issues in mind.

MYLES CARSON B. 
Rating:
5.0

Customer did not leave a comment.

MARTY JOSEPH B. 
Rating:
5.0

Customer did not leave a comment.

Jeremy G. 
Rating:
5.0

The right rear lights did not work.

Pam L. 
Rating:
5.0

Customer did not leave a comment.

JAMES DAVID F. 
Rating:
5.0

Customer did not leave a comment.

KAREN ANN-DESIRE D. 
Rating:
4.0

I was sent a damage equipment report # 01859663-2020. The 20' uhaul had this damage on it when I picked it up from the Roseville location. I have used uhaul a couple of times but I believe this will be my last time due to this incident.

Jeremy W. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
No reviews have been submitted for this location.

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