El cliente no dejó un comentario.
Devon O
Customer Reviews for Jeffreys RV & Mobile Home
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
The back bed of truck let rain in and soaked my stuff
Brendan MVery personable staff. Helpful. The only thing we didn't like was the method of gas usage. The truck should have been full in our opinion, and returned full. Current usage policy a little unfair we thought.
Carol CExcellent customer service
James HService and staff were exceptional. Easy and cooperative. Will certainly rent here again when needed.
Jerry FPerfect place to rent from UHAUL. Friendly staff and great service!
Steven EVery nice place to deal with !
Eric BEven though the location was not clean and inviting, it served me well. The personal was proficient and prompt and helpful. The location was convenient. I would do business with that location in the future. The only criticism was that I requested a 15 foot truck weeks ago and it wasn't until the day before pick up that I knew I was getting the truck I requested.
MARY COnly one person is available to assist you. Make certain you plan ahead and double check all of your particulars.
James EBeautiful experience - professional, quick and polite - love this location and the wonderful people that work there!!!
Allen WI would highly recommend this establishment if you need a rental for just in-town or for a long haul. Very friendly and very clean trucks. Made my move very easy
Rj DKim is Amazing at her Job , and she made my last 2 experiences renting a U haul a real pleasure, I will go out of my way to recommend Kim and her team to anyone who needs to rent a truck or trailer.
Richard RKim was awesome she help us get what we needed. Service was A class thanks Kim
Norberto NNothing experienced a clean and flawless rental. Friendly service and simple process.
Raymond CPave the parking lot so we don't have to walk through mud. Otherwise the proprietor went above and beyond to accommodate my needs. I will use this business again, even if the parking lot remains unpaved !
ROBERT WVery pleasant experience. Original truck became unavailable, U-Haul directed us there for a replacement truck with added miles for the inconvenience. Went smoothly!
Jeffrey PThe staff was friendly and helpful, the location is convenient off the highway and easy to find, and they have the sweetest dog in their office
Mandee Snothing every thing went well . the lady that was there was very polite. They had the right size truck for me it was nice. Thanks U-Haul and Jeffrey's Thanks Lynn
Lynn SGreat experience, everyone was so helpful, Kim was especially helpful and explained everything perfectly
Richard RIt's too bad U haul cannot give credit for extra gas left at drop off. We left at least 1/4 more than when we picked up AND were charged for the 7 miles we went over our 163 allotted miles.
John Cstaff was great, helped resolve my issues by renting me the right equipment for the job. They were friendly and very quick. I will definitely use them again.
Garry RNot sure why they wouldn't show on a expanded search for equipment when Binghamton, NY had no availability.
Daniel JThe internet connectivity has issues so we were unable to pickup the truck on time. Everything else was fine.
Russell WThe app worked terribly
Tom KIf possible please get rid of the cigarette / pot odor pervasive in the cab of the truck. Otherwise a perfect moving experience with the UHaul. Thank you !
ROBERT WWhat nice friendly and helpful people! We have rented here before, but they just get better and better!
Claudia TIt was a pleasure doing business with the staff at Jeffrey’s
Kevin HJust keep doing what you do . Great people to deal with , they were very accommodating and knowledgeable . Looking forward in dealing with them in the future .
Gregory MVery nice people. Will be using them again next year.
Kevin BThe first time I went she claimed I cancelled my reservation and then the next time I actually got my rental.I filled the truck up with gas before bringing the truck back but somehow she claims it was under and it was registering as something else so very unprofessional and dishonest
Serena RThe truck I rented had lots of cigarette ashes and smelled in the cab so the clothes now smell like cigarettes, otherwise not a bad experience at all. Staff was very friendly ( especially the cat). I would rent from them again when needed.
Duane WI dropped off the U-Haul after hours, so I never actually went inside or spoke with anyone.
Noelle dShe is always nice and helpful!
Susan MThe experience was wonderful. Easy pick up and drop off. Gracias
james jNice location, cell service is not great. Which made the return process abit difficult.
Michael CVery nice to deal with!
Beth CI was not happy at all when I paid with cash that was not put in the system and then was charged on my credit card as well and called the location to get my cash back and was lied to (my thoughts she was trying to steal our money) but had to go above her and call corporate just to get our money back. Therefore made my whole experience terrible!
Austin WVery fast, friendly service
Loretta SThe uhaul app fails to recognize customer's location during the return process. This the 2nd time this has happened to me at two different locations. Please fix the app.
CASEYLEE GDrop off location at Jeffreys was great. Friendly and helpful.
Edmond CKim is very polite,helpful and a good person.It was a pleasure setting up my move.Thanl you Kim.
Jose MNothing! Courteous and quick service. They are who we go to when we need a truck!!
Laurie JThank you again drop off was within a mile
Brian BStop lying and inspect vehicles prior to rental. You are fortunate not to have a major lawsuit after a deadly accident due to your neglect
cynthia wI always have a good experience when I rent from this location
David PThe places I picked up and returned my truck were excellent. No problem. However, the self check-in is horrible and UHaul should be ashamed. We tried several times to upload my drivers license and credit card and got nowhere. It's awful. As I've now discovered this is what many, many users have discovered also. I am a relatively seasoned laptop/app user. This is unaceeptable. And not being able to check in and get a truck delayed our packing/moving by a day. I will never user UHaul again, unless I know this "system" has been vastly improved. Obviously, the people who devised this system have never tried to use it in a real-life situation. In addition, the 15-foot truck I rented had several ports to plug 12 volt whatevers, but not one fo the typical ports to recharge an IPhone, which, I'm pretty sure, is the the widest-used cell/smart phone out there. The truck, however, was fine and the human beings at the two outlets were super. I would like to talk to a UHaul rep. about this. I would advise any would-be users to see a person at the outlet to pick up your truck. The self-serve version is a bad, time-consuming horror story.
Paul BKeep Kim there, she's what makes renting a pleasure. Thank you Kim!!! Norm Shaffer
Normin SThe staff was very professional! and quick and easy to rent
JOAN LJeffreys RV, your operation was unexpectedly quick and painless! In my demented state of "moving", I thought I might've missed something ... but, all good, and very grateful for the smaller truck.
Mary Aonly needed the truck for a day and they knew it and she rented it to me for three days the truck was turn in by 3 pm that after noon. when i say a day thats what i should get
LENARD SWe have always been satisfied with the service and product. We have used Jeffreys!
Kip PEverything was very nice, Owener was very helpful now if you could make the ramps a little lighter to sit up for one person would be great.
Michael LNothing !Great friendly atmosphere and no hassle picking up or returning.
Henry G