Can't say about anyone else. I was totally happy. My experience was great.Janice B.
Customer Reviews for Jefferson Street Garage & Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.STEPHEN N.
El cliente no dejó un comentario.Audra M.
El cliente no dejó un comentario.christian R.
It was an ok location. I'm not likely to use it again, it was crowed.JANET M.
Everything was fine and customer service was very friendly so keep up the good work. This was my first time so at this time I have no improvement suggestionANITA F.
El cliente no dejó un comentario.AURELIUS B.
Everything is perfect . Great timing and all.DONALD J.
Keep up the great service!Cindy L.
El cliente no dejó un comentario.OLIVER VIVIAN JR D.
El cliente no dejó un comentario.Sharmonica B.
El cliente no dejó un comentario.HEBER W.
El cliente no dejó un comentario.Mikhia C.
Bart was very nice and convenient, he helped me pick out the right trailer for my application.Zaky Q.
El cliente no dejó un comentario.JIMMY B.
The close location itself was good for me. But the environment itself was poor and outdated. However, the Rep (Mr. Bart) was kind and helpful, and his service was beneficial. He helped me with the Uhaul process once I'd arrived at the location. Would I recommend your business to a friend? "Yes"!., as long as the charges/fees and possible cost surprises are explained and understood.SANDRA R.
El cliente no dejó un comentario.JONATHAN H.
Better communication from the renter about turning the vehicle back the same night and not being charged for the next day without using the U-Haul.KEALON A.
no complaints at all service was great !!Dale T.
El cliente no dejó un comentario.ANGEL E.
Great service, helpful, and patientAdiamond J.
El cliente no dejó un comentario.TONYA R.
All I can say is that the person who took care of me was berry helpful he is out there for the customer thank you so much.Jesus S.
El cliente no dejó un comentario.JERAE S.
I was overcharged on the uhaul!AMIRA J.
Great service.Kenneth A.
Service engine light was onJeremy H.
El cliente no dejó un comentario.EDDIE L.
El cliente no dejó un comentario.Frank J.
PERSON RECEIVING THE TRAILER WAS VERY COURTEOUS AND PROFESSIONAL.Alfred T.
Great customer service.Kenneth A.
El cliente no dejó un comentario.Jerson A.
DO NOT EVER SEND ME EMAILS TO MY EMAIL ADDRESS FOR SOMEONE ELSES CONTRACT. REMOVE MY ADDRESS FROM WHATEVER LIST IT IS ON.Donald D.
El cliente no dejó un comentario.Susan M.
We got a flat on the tire my husband had suspected in poor condition.Frank B.
El cliente no dejó un comentario.ANGALNETTE MICHE S.
El cliente no dejó un comentario.Brenda R.
El cliente no dejó un comentario.MICHAEL SHEA J.
El cliente no dejó un comentario.Yogunda B.
Quit stealing customers money y'all over charged what my bill was supposed to be.Jackie K.
El cliente no dejó un comentario.REGGIE C.
El cliente no dejó un comentario.Kevin R.
El cliente no dejó un comentario.stephen F.
El cliente no dejó un comentario.Rosalind J.
He took very good care of me and was a tremendous helpDanny M.
Trailer lights did not work. I was told I'd be refunded for the trailer lights I had to purchase. I submitted the receipt, and called approximately 7 times over 4 and a half months. I was not contacted back despite being told I would multiple times. Horrible experience and a lot of wasted time. I would avoid if you can.Tomas L.
Good equipment. ThanksDoug S.
El cliente no dejó un comentario.Carlos E.
There is nothing wrong with the location what's wrong is 0.79 cents a mile for a uhaul it way to much a 200 mile trip coast me weed with fuel let's just call 300 bucks they advertise on side the equipment for 29 95 a day they dont include mileage pay and if you want a pull behind trl dont bother if you have a Ford Sport track it's a bunch of horse shot o gove uhaul-10 starswilliam C.
El cliente no dejó un comentario.JOHN M.
This place was great!! There was no wait, he explained everything great, hooked up the trailer made sure everything was working and he was very friendly I highly recommend him.John G.
The gentleman was very helpful and nice that is something that's sometimes hard to find this day in time when it comes to customer serviceBarbara C.
El cliente no dejó un comentario.Morgan P.
El cliente no dejó un comentario.Kim S.
El cliente no dejó un comentario.Tammy H.
The manager is very nice and courteous he's so polite I would recommend this to my friend if they need it the trucks are very clean and nice too and if you need it for extra day you just need to call him and let him know he was very understanding about that thank you Uhaul for great peopleJacquelyn O.
El cliente no dejó un comentario.Michele M.
El cliente no dejó un comentario.Shurun N.
El cliente no dejó un comentario.Johnnie F.
The service went so much better without all the paper work you usually get. It was an AWESOME ideaJulian L.
I wish I could remember the guy that helped us name but I cannot but he was fantastic very nice and helpful I will definitely do business with them againMichaela B.
El cliente no dejó un comentario.Ignacio Z.
El cliente no dejó un comentario.Cheryl D.
El cliente no dejó un comentario.sherman B.
El cliente no dejó un comentario.Jeremy J.
El cliente no dejó un comentario.John W.
El cliente no dejó un comentario.CHRISTOPHER J.
Location close to home, ready to go. ThanksNorman H.
No comments for improvement. Very smooth and enjoyable transaction. Bart was very courteous and helpful. ¡Gracias!Coleman S.
I went to the office to find someone to help me and instead of the man there helping me or taking me to someone who could, he just said that the owner was tall and outside and that I should find him. The owner did a great job once I found him.Lynelle V.
El cliente no dejó un comentario.Felicia W.
El cliente no dejó un comentario.Tre R.
Got charged a milage overage because the reservation was not at the requested location. We had to drive to pick up the truck.Bryn S.
El cliente no dejó un comentario.Donald G.
El cliente no dejó un comentario.Charlie C.
El cliente no dejó un comentario.Cynthia F.
El cliente no dejó un comentario.Doug S.
El cliente no dejó un comentario.lawerance T.
El cliente no dejó un comentario.paul U.
Had to travel over 30 miles ...,..Sucked big time....2nd time in a row !! You all need to do better on calling the location for the pick up locatiionErrol S.
El cliente no dejó un comentario.Daniel S.
Stepped in dog poopSHARON J.
El cliente no dejó un comentario.Lisa W.
The move went well and the instructions on how to the drop the trailer was excellent. I had problems getting on the web to close out my rental. I called into customer service which was excellent on helping me through the process. I forgot her name but I will rate her as 5 ??Anthony B.
Bart gave excellent service. Thanks sir. CladiusCladius T.
When I first arrived to pickup the truck, the operator was not on location. Someone at the facility stated he was not here and not sure when he would return. I left, went to other locations to find a truck. None were available. I called the Jefferson St location, the operator had returned. I got a truck, but I lost about 2 hours that day. Everything ended well.Paul I.
The most helpful visitKeith N.
El cliente no dejó un comentario.steve B.
Easy and simple drop off process. Very quick and friendly.lance c P.
El cliente no dejó un comentario.Carlos A.
El cliente no dejó un comentario.Angela P.
Needs cleaning and location improvement.juan jose R.
Very helpful, and professional.Marcos A.
El cliente no dejó un comentario.Taylor S.
El cliente no dejó un comentario.ALFONSO C.
El cliente no dejó un comentario.Russell P.
El cliente no dejó un comentario.Barbara H.
Uhaul agent changed my location last minute to the jefferson dealer. Unfortunately they are closed on the weekends. I went on Saturday and no one was there so i tried on Sunday and luckily the owner happened to walk in. He was very nice and took care of me but the Uhaul Customer service shouldn't have sent me there to begin with. A dolly was not provided either.Ryan H.