Customer Reviews for JCD Services
(U-Haul Neighborhood Dealer)

125 comentarios

677 20th Ave   Cumberland, WI 54829

(715) 822-5699

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado

Servicios en esta ubicación:

Contáctanos

(715) 822-5699

677 20th Ave
Cumberland, WI 54829

Servicios en esta ubicación:

Horario

  • Mon–Fri
    9 a. m. - 5 p. m.
  • Sat–Sun
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

jason G. 
Clasificación:
3.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Every aspect in using a 4 by 8 covered trailer from Uhaul was perfect for us. We will recommend Uhaul for making a move as easy as possible. Thank you Uhaul !!!

Dale F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ken M. 
Clasificación:
5.0

They treated me so well!

Emma K. 
Clasificación:
4.0

The location was fine, however the 24/7 pickup through the app was a NIGHTMARE. Took us 45 minutes and two different phones to finally get the truck. Never using the app again, pay extra/another day to make sure you don't need to mess with the app!!!

Rebecca L. 
Clasificación:
3.0

I made the reservation 2 weeks ahead of my pick up date. Two day before my pick up date I got a call from UHaul telling me that my location (Spooner) did not have my trailer and that I could get another one from a different farther away location (Cumberland) a day earlier (they were closed the day I had scheduled). UHaul did give me the extra day. As it was, it all worked out but it could have been much more difficult and it was not what I expected.

John M. 
Clasificación:
4.0

The air conditioning did not work on the truck. The truck was clean and in good shape.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORRAINE F. 
Clasificación:
5.0

Great service, quick and friendly

Robert L. 
Clasificación:
3.0

Not really thrilled about the cleaning fee.

Heather A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pam C. 
Clasificación:
4.0

They didn't tell me I had to check my texts and to follow the pick-up instructions. I was supposed to look over the equipment before leaving the lot. The guy just said I was good to go. I saw the text when I got home a 1/2 hr later and it was no longer available to open. I was happy that all the lights worked on the trailer and we had a successful moving trip.

Rhonda M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFF W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Garth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Jamie and his staff was very helpful great place to rent from. Jamie is a very kind and customer service mindful person. Thanks Dennis

Dennis J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
2.0

The person I worked with was very friendly and helpful, but the business was not well kept and was dirty. My uhaul trailer has seen better days, and had a flat tire in Iowa which took around 3 hours to get fixed. Not the Cumberland problem, but felt like a domino affect from picking up from this place.

Chris A. 
Clasificación:
5.0

Excellent Customer Service throughout the entire process

Catherine L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GrantThayer B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Great customer service, easy to rent!

Tina W. 
Clasificación:
3.0

El cliente no dejó un comentario.

David D. 
Clasificación:
5.0

super simple. Park the Uhaul, walk-in and they take care of everything. Super simple and really nice guy

barb A. 
Clasificación:
4.0

It wasn't obvious where to leave the truck since there were a lot of other vehicles parked there. The person on the phone, very friendly, did say just to leave it out front and they'd take care of it,

JAMES A. 
Clasificación:
3.0

Mike Gave me Quotes and We'll overcharged my Credit Card! For the UHaul I Used,Mike said I would be Refunded Money on to my Credit Card and Iv not Received my Credit Back,

Anthony P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James D. 
Clasificación:
3.0

Have the vehicle clean inside and out before customers pick them up.

Jeff R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric H. 
Clasificación:
3.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorene O. 
Clasificación:
5.0

The location condition and pick up was great. I just wish that I didn't have to go so far to get the equipment.

Todd N. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
2.0

Uhaul's check in app is a joke. Wouldn't allow me to take pics of my license to upload. What's worse is that they don't give their customer service people the tools they need to help. I talked with a nice, trying to be helpful women for almost an hour. She passed me along to a supervisor who had me ditch the app and go to their website. Still nothing, and after a total of an hour and a half he tells me we just need to do a manual check inn. That consisted of just taking a pic of my license with my phone and uploading it to a text link he sent me. Really!!!, why couldn't the poor girl I first talked with have that option. It was a five minute process after the text link and I was on the road. I don't plan on moving soon, but uhaul has put a bad taste in my mouth for the future.

JEFFREY K. 
Clasificación:
3.0

Only saw one individual he was busy working on a truck. Not very helpful with the drop off. Called the pick up place to make sure they knew we had dropped it off.

Stanley C. 
Clasificación:
3.0

Parking lot is kind of chaotic but allows them to get stuff where it needs to be. Not an issue for me but people from metropolitan areas may be in for a brief shock.

Matthew O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randy J. 
Clasificación:
5.0

Nice accommodating young man assured me all was well with my drop off. Equipment worked flawlessly.

Alan U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
4.0

El cliente no dejó un comentario.

kevin S. 
Clasificación:
3.0

Middle of nowhere, filthy mechanic garage. Nice people. Drive by two car dollies on the way there, a 45 min extended drive for me.

Daniel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ally V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel H. 
Clasificación:
5.0

Very nice location. Dog friendly and very laid-back. The only place I'll rent from in the future. They saved my butt after a different U-haul location failed to honor my online reservation and early check-in.

Bruk S. 
Clasificación:
5.0

nothing

George D. 
Clasificación:
3.0

No one was there. It was past opening hours and still no one there.

EDWARD D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Really helpful and knowledgeable with my check in

John W. 
Clasificación:
4.0

Casey was excellent to work with and even helped me find something I left behind in the truck!

Derek J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa M. 
Clasificación:
5.0

I have already recommended this place to a friend. Excellent service.

kempton M. 
Clasificación:
1.0

Learn how to operate ur equipment and don't make people wait so long people have jobs that they have to get to

ROBERT E. 
Clasificación:
5.0

This site was great. I had to drive here from the Twin Cities to pick up what was the only 4'x8' enclosed trailer within 200 miles. The drive through an ice storm sucked, but this location was great.

kathleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stevenn erin E. 
Clasificación:
5.0

El cliente no dejó un comentario.

william N. 
Clasificación:
3.0

El cliente no dejó un comentario.

Rex H. 
Clasificación:
3.0

We put in more gas than was in when we picked up in Cottage Grove however we were still charged additional $ that is not accurate. The gas tank said 7/8 when we picked up and full when we dropped off.

Chet W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kurt A. 
Clasificación:
3.0

El cliente no dejó un comentario.

NEIL T. 
Clasificación:
1.0

The service was slow the location I went with in Cumberland Wisconsin was very unorganized and then the $146 that was held while I rented was held over 8 days after I had returned the unit, when I called and requested an authorized code or a fax to my bank so they could hurry to refund the money to me, i was denied and told they couldnt, short story is, I will not reccomend uhaul to anyone, and I will no longer have anything to do with it myself.

Cody B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Very friendly and helpful! Awesome experience!

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sheldon B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DonALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence M. 
Clasificación:
5.0

A lot of help, very courteous. Answered all my questions.

JOHN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
1.0

We will never rent a U-Haul again.

Lauren W. 
Clasificación:
4.0

Make sure they're aware of dropping off not only the key, but the copy od rental contract. I did drop both off, but was'nt aware of it till the young man mentioned it. Otherwise, great service!

Cindy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doug L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GRANT T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda K. 
Clasificación:
5.0

El cliente no dejó un comentario.

abe T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Mary Ann P. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
2.0

The owner was not there when I dropped off but he gave me good directions to locate the facility and how to drop off after hours. I wish I would have known that I could have dropped off after hours initially and I would have put less miles on the truck.

JoAnne A. 
Clasificación:
3.0

El cliente no dejó un comentario.

GRANT T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tom J. 
No se han enviado comentarios para esta ubicación.

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