Customer Reviews for Jays Paint & Body
(U-Haul Neighborhood Dealer)

68 reviews

989 S Main St   Covington, TN 38019

(901) 313-8852

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(901) 313-8852

989 S Main St
Covington, TN 38019

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kamilah Hunter 
Rating:
5.0

I cannot say enough good things about my experience with this dealer!

VALERIE BINGHAM 
Rating:
4.0

Customer did not leave a comment.

Gary Johnson 
Rating:
5.0

Customer did not leave a comment.

BRIAN SMOTHERS 
Rating:
5.0

The receptionist was beautiful. She had patient. She was concerned about the patron. What else do you need? Thank you

JANETTE HORNE 
Rating:
5.0

Customer did not leave a comment.

REGINALD THOMPSON 
Rating:
5.0

Customer did not leave a comment.

Tom Shelton 
Rating:
5.0

Customer did not leave a comment.

Cora Dye 
Rating:
3.0

Customer did not leave a comment.

case asbilo 
Rating:
5.0

The truck needed to have cruise control but other than that everything was great!

Matthew Hughes 
Rating:
5.0

Customer did not leave a comment.

Tracy Mitchell 
Rating:
3.0

Customer did not leave a comment.

Crystal McDugle 
Rating:
5.0

Customer did not leave a comment.

Angela Mason 
Rating:
5.0

Nothing. Great 👍 👌

Ruby Sibley 
Rating:
3.0

Customer did not leave a comment.

mercedes johnson 
Rating:
5.0

Nothing

Sally Steward 
Rating:
5.0

Customer did not leave a comment.

CRIS STUDER 
Rating:
5.0

Customer did not leave a comment.

Robert Carmichael 
Rating:
5.0

Customer did not leave a comment.

Michael Chastain 
Rating:
5.0

Customer did not leave a comment.

Doug Miller 
Rating:
5.0

Dropped off at night and locked up the truck because we had pads and a dolly inside. They called the next day looking for the keys and were accommodating with my schedule to meet with them. Wonderful experience!

Sherri Onorati 
Rating:
5.0

Customer did not leave a comment.

Sandra Neal 
Rating:
1.0

Jay's was fine - the problem was I had a reservation in Germantown, TN and they never called to confirm/schedule - I had to call. Then, when I called, they said "oh, we don't have anything within 50 miles of you." UGH - what kind of system allows a reservation THEN doesn't have a trailer???? That's just TERRIBLE.

Carey Folk 
Rating:
5.0

Very easy and courteous agent.

James Kugler 
Rating:
4.0

Customer did not leave a comment.

BRENDA HARNED 
Rating:
4.0

Customer did not leave a comment.

BRENDA HARNED 
Rating:
4.0

Customer did not leave a comment.

Douglas Young 
Rating:
5.0

Customer did not leave a comment.

ANGEL DILLARD 
Rating:
5.0

Customer did not leave a comment.

SAMUEL SIMMONS 
Rating:
5.0

Friendly and helpful staff!

DAMIR CERKEZ 
Rating:
4.0

Customer did not leave a comment.

JARED SHARP 
Rating:
3.0

Would have been helpful, if someone was on site.

Robin Braden 
Rating:
5.0

Awesome customer service. They hooked everything up and on I went. Great trip thank you again for the superb service.

EVERETT DEVORE 
Rating:
4.0

Customer did not leave a comment.

gerald young 
Rating:
5.0

Customer did not leave a comment.

SHAQUITA WILLINGHAM 
Rating:
5.0

Customer did not leave a comment.

LORI HENRY 
Rating:
5.0

Jennifer at the Uhaul dealer was great! Very helpful and knowledgeable about the equipment. Would highly recommend Jay's Paint & Body in Covington for your Uhaul rentals!

JASON RIDINGS 
Rating:
4.0

Customer did not leave a comment.

TRACEY HERALD 
Rating:
4.0

Customer did not leave a comment.

melanie luna 
Rating:
5.0

They provided outstanding customer service. I was afraid that I would not make it to their location before they closed. They graciously agreed to wait for me. I highly recommend them

DEDRA ANDERTON 
Rating:
5.0

Customer did not leave a comment.

Sarita Alston 
Rating:
5.0

Great service thank you

TROY FISHER 
Rating:
1.0

My original reservation location did not have my van. Went an hour away to pick up my van. When I got there my reservation was moved again. Thankfully they went ahead and got me in a truck.

ALDO RUGERIO 
Rating:
5.0

Customer did not leave a comment.

PHILESHA WILLIAMS 
Rating:
1.0

I had a 5 x 8 trailer rented from uhaul moving & storage of Collierville. They rented me a 5 x 8 then didn’t have it the day of the move. They sent me 45 minutes away to get a 6 x 12 that they knew my vehicle wouldn’t tow. Collierville uhaul lied. I had to rent a truck. The cost was over $500 more. The complaint department acts like it is my own fault for renting the truck. I will never use uhaul again. Horrible company

GLORIA FLAKER 
Rating:
5.0

Great customer service! Jennifer was amazing to deal with and very informative. Would highly recommend!

rodney denton 
Rating:
5.0

Customer did not leave a comment.

Corrnelius Simon 
Rating:
4.0

Jennifer was very helpful, friendly and polite

MICHAEL MCLEAN 
Rating:
5.0

Customer did not leave a comment.

Darius Johnson 
Rating:
5.0

Very nice and friendly service but the location on highway 64 in Bartlett the guy with glasses at the window was very very rude and unwilling to answer a question and when ask to explain he was very snippy and uncustomer service. But the Covington location was awesome. Thank you

Tamra Crawford 
Rating:
5.0

Customer did not leave a comment.

Michael Scott 
Rating:
5.0

Customer did not leave a comment.

John Turner 
Rating:
5.0

Customer did not leave a comment.

TAMMY COUCH 
Rating:
5.0

Customer did not leave a comment.

DAMIR CERKEZ 
Rating:
5.0

Customer did not leave a comment.

annette tustin 
Rating:
3.0

Customer did not leave a comment.

aaron west 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS MILLER 
Rating:
5.0

Very quick service and everyone so nice I will always use them if I have to rent again best experience ever Thank yall so much god bless

may pierce 
Rating:
5.0

Customer did not leave a comment.

RICHARD GREEN 
Rating:
5.0

Customer did not leave a comment.

James Mattingly 
Rating:
3.0

They were closed the day I returned equipment. I just left equipment in parking lot.

Chris Holmes 
Rating:
3.0

Upon returning vehicle in Decatur al. Beltline office I was treated very poorly by Donald Collins. I was mislead about mileage usage, early return, and how I would be charged. I will not be using u-haul. Again nor would I recommend them to my worst foe!! My wife and I were lied to about the whole rental.

John Brink 
Rating:
5.0

Customer did not leave a comment.

kathy kinney 
Rating:
4.0

Great Service!

Leroy Mcgee 
Rating:
5.0

Service was great and the truck worked well.

Matthew Hughes 
Rating:
3.0

No further comments at this time.

clarence hendricks 
Rating:
3.0

The faciltiy is OK, but the location can be tough to get to, street at one end is a railroad tunnel with VERY LOW clearance, and not the only one in town of Covington or Brighton TN area, not their fault, but drivers to the area need to know how to get AROUND these hazards.

mark reynolds 
Rating:
5.0

Customer did not leave a comment.

DWAIN EDWARDS 
No reviews have been submitted for this location.

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