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pete g
Customer Reviews for Jays Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing! From the moment of placing the reservation, to dropping the truck off was a s.ooth experience. Jay's Auto took good care of us and provided everything we needed.
Harold WIt was great and couldn't ask for better.
Gary LThe app didn’t work, I was load to by haul. I was told they were open, but they were self pickup only! Requested a 26’ truck, only got. 20’. My original location I was unable to pick up at due to locks being frozen shut and spent nearly an how in subzero temps trying to access or on phone with U-Haul. WORST EXPERIANCE EVER!!!!
Shaun AStaff was friendly and polite. Very prompt and professional.
Zachery LFix your online system. The app didn’t work to sign me in, the online site did not have my order. I had to call three times to get it fixed. Luckily the guy who owns the pick up site showed up to help get me on the road. I was 30 minutes into my rental time due to uHauls issues. Do better!!!!
Beau SI had to drive to 3 different cities to pick up the proper equipment
James WNever refunded my money of 278 bucks. Never use this service EVER AGAIN
Mark L