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Smitty Smith
Customer Reviews for Jaxons Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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KAROLYN FIGGSVery good experience. Excellent equipment and easy process that made a chore a pleasure!
Steve DraneThey were very helpful in backing the trailer into the correct spot.
LEWISDALE TOMLINStaff disconnected the trailer for me in very hot weather which I greatly appreciated. I have used this location as a drop off several times. They are the best!
Jeff VernimbFantastic, friendly people, A+++++++++
David MontgomeryNothing at all! The gentleman was very nice and polite. He made the transaction fast and easy.
Marquita MatthewsThey stole money from my account
berguens cadetNothing they provide excellent service
Lori SavageJaxson’s and Moe’s were very nice, professional and apologetic. The so called manager of the area called at 3ish to inform me the vehicle I rented was unavailable and couldn’t have cared less if I rented a vehicle from them or not. The ‘customer service’ person read me the policy off the web site not solving my problem. The ability to think outside the box to solve in order to solve the customer’s problem is a foreign concept. Needless to say my experience at the front end was horrible. Renter beware.
Cynthia EddyGreat Service!!
Lawrence CarlesiThe Jaxson’s store representative went above and beyond to help us with our Uhaul rental. Such outstanding service was provided.
Kathy FlemingThe service was awesome he helped us in ways u can’t imagine. He went above and beyond and I would definitely recommend a friend or family to go there for service .
Tremayne JoynesOutstanding customer service from all involved
William SmithThe truck was excellent through very nicely plenty of room upon which I need it, the only thing I have to fuss about would be your price 99 cent a mile is a bit extreme, $1.29 on the weekends even more extreme
Keith JustisThe app is poor, air conditioning on the vehicle did not work, vehicle was not ready and no information was provided. National phone support is horrendous
Elon BenakninNothing comes to mind.
Fred BrownThe guys in Jaxsons are terrific, they are polite and always go the extra mile.
Eileen McninnieGreat service. Nice people.
Edwin WoirolExcellent service.
Tim LantzGentleman was Very helpful and knowledgeable. It was an extremely easy and pleasant experience.
Barb KendallBest U Haul dealer on the shore!
CHRISTOPHER HAMLINLocation was professional friendly and fast !
TOM HORNWait time can be better
Maria OwensCourteous service.
Thomas JauckThe drop off process was fast and easy and my receipt was emailed to me about 2 minutes after the the unit was parked.
JOHNSCOTT MEISENHELDERThe location is a hardware and gun shop in the middle of nowhere, probably maga domestic terrorists.
NORMAN BROOKENSGreat uhaul dealer
Chris Hamlingreat service!
Chris HamlinThe air conditioning kept freezing up.
Traci BealThe location we picked up at in Parksley, Va. The truck needed an oil change.
tyra wathenStay the same. They were knowledgable and friendly. Good golks@
Angel Restoyour main office was the problem not the pickup or drop off areas. Uhaul corporate need to get their crap together! will not use Uhaul again!
PAULHOLT FLORYThe experience can not be improved
scott stonestreetWarren at Jaxons helped us out to move our pickup dates when our home buyers postponed the house closing. Great people over there.
marett keppelIn and on my way service, Great Attitude and Service. Thanks.
Harry SmithEverything went great, like clock work. Excellent customer service.
Warren PhillipsExcellent
Julia KayEverything was great. The people were great. The price was reasonable. Thanks
Jim HollowayWe didn’t get the folder that should’ve come with the receipt that had after hours drop off info .
David SheltonJaxon's is outstanding! Great service!
Jeff VernimbThe site was great but the trailer hitch was broken and the trailer came off when I was traveling down the road. Luckily it only hit my truck once and I was able to get if back and replaced. The locking mechanism that secures the hitch to the ball was faulty and does not lock the mechanism in place.
Robert TothJaxons Hardware is a terrific store. Well prepared, easy check out and Harley (black lab) very welcoming!
Jeff VernimbThe folks at Jackson's are great!
jacob yeagerThis is the best place to go for all your you haul needs either leaving or getting from I have gotten U hauls from this location before excellent people stick to their price as a court you in help you out if you need a little bit of extra time
amanda patelExcellent people. Very helpful and accommodating.
John DealGreat job
Wayne ParksHave a drop box at location for weekend returns to drop off the keys to the rentals
Eugene WestGood local business.
jon tudorPick up was fine although I requested a pick up location closer to where I needed the transport trailer so that put me over an hour out of my way.
Jeffrey WaltersFriendly, helpful, remember the previous customer!
BOSKO MISTRELOVICJaxson is a great place
Wayne HowellVery turnkey. Great location!
Jeff Vernimb