Customer Reviews for Jaxons Hardware
(U-Haul Neighborhood Dealer)

214 reviews

24270 Bennett St   Parksley, VA 23421

(757) 665-4600

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(757) 665-4600

24270 Bennett St
Parksley, VA 23421

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Smitty Smith 
Rating:
5.0

Customer did not leave a comment.

Stephen Drane 
Rating:
5.0

Customer did not leave a comment.

Shantiya Floyd 
Rating:
5.0

NA

KAROLYN FIGGS 
Rating:
5.0

Customer did not leave a comment.

Richard Mattson 
Rating:
5.0

Customer did not leave a comment.

Joni White 
Rating:
5.0

Very good experience. Excellent equipment and easy process that made a chore a pleasure!

Steve Drane 
Rating:
5.0

Customer did not leave a comment.

jane daisey 
Rating:
5.0

Customer did not leave a comment.

Ian LaGasa 
Rating:
5.0

They were very helpful in backing the trailer into the correct spot.

LEWISDALE TOMLIN 
Rating:
5.0

Staff disconnected the trailer for me in very hot weather which I greatly appreciated. I have used this location as a drop off several times. They are the best!

Jeff Vernimb 
Rating:
5.0

Fantastic, friendly people, A+++++++++

David Montgomery 
Rating:
5.0

Nothing at all! The gentleman was very nice and polite. He made the transaction fast and easy.

Marquita Matthews 
Rating:
1.0

They stole money from my account

berguens cadet 
Rating:
5.0

Nothing they provide excellent service

Lori Savage 
Rating:
5.0

Jaxson’s and Moe’s were very nice, professional and apologetic. The so called manager of the area called at 3ish to inform me the vehicle I rented was unavailable and couldn’t have cared less if I rented a vehicle from them or not. The ‘customer service’ person read me the policy off the web site not solving my problem. The ability to think outside the box to solve in order to solve the customer’s problem is a foreign concept. Needless to say my experience at the front end was horrible. Renter beware.

Cynthia Eddy 
Rating:
5.0

Customer did not leave a comment.

Mark Culley 
Rating:
5.0

Customer did not leave a comment.

BROOKS PARKS 
Rating:
5.0

Great Service!!

Lawrence Carlesi 
Rating:
5.0

Customer did not leave a comment.

David Grant 
Rating:
5.0

Customer did not leave a comment.

Shervonia Dickerson 
Rating:
5.0

Customer did not leave a comment.

Jacob Dement 
Rating:
5.0

Customer did not leave a comment.

Linda Bailey 
Rating:
5.0

The Jaxson’s store representative went above and beyond to help us with our Uhaul rental. Such outstanding service was provided.

Kathy Fleming 
Rating:
5.0

Customer did not leave a comment.

Marilynn Wohlrab 
Rating:
5.0

The service was awesome he helped us in ways u can’t imagine. He went above and beyond and I would definitely recommend a friend or family to go there for service .

Tremayne Joynes 
Rating:
5.0

Outstanding customer service from all involved

William Smith 
Rating:
5.0

Customer did not leave a comment.

Kelly WilliamsBrown 
Rating:
5.0

The truck was excellent through very nicely plenty of room upon which I need it, the only thing I have to fuss about would be your price 99 cent a mile is a bit extreme, $1.29 on the weekends even more extreme

Keith Justis 
Rating:
4.0

The app is poor, air conditioning on the vehicle did not work, vehicle was not ready and no information was provided. National phone support is horrendous

Elon Benaknin 
Rating:
5.0

Nothing comes to mind.

Fred Brown 
Rating:
5.0

Customer did not leave a comment.

Timothy Hess 
Rating:
5.0

The guys in Jaxsons are terrific, they are polite and always go the extra mile.

Eileen Mcninnie 
Rating:
5.0

Customer did not leave a comment.

Nancy Norman 
Rating:
5.0

Customer did not leave a comment.

CAROL French Quattrin 
Rating:
5.0

Customer did not leave a comment.

ERICK OMAR GARCIA-BENAVIDES 
Rating:
5.0

Customer did not leave a comment.

Richard Mullins 
Rating:
5.0

Great service. Nice people.

Edwin Woirol 
Rating:
5.0

Excellent service.

Tim Lantz 
Rating:
5.0

Customer did not leave a comment.

Stephen Snyder 
Rating:
5.0

Customer did not leave a comment.

ROBERT SPOTH 
Rating:
5.0

Gentleman was Very helpful and knowledgeable. It was an extremely easy and pleasant experience.

Barb Kendall 
Rating:
3.0

Customer did not leave a comment.

Potassa Davis 
Rating:
5.0

Customer did not leave a comment.

Erika Bailey 
Rating:
5.0

Best U Haul dealer on the shore!

CHRISTOPHER HAMLIN 
Rating:
5.0

Location was professional friendly and fast !

TOM HORN 
Rating:
5.0

Customer did not leave a comment.

ELON BENAKNIN 
Rating:
3.0

Wait time can be better

Maria Owens 
Rating:
5.0

Courteous service.

Thomas Jauck 
Rating:
4.0

Customer did not leave a comment.

ELON BENAKNIN 
Rating:
5.0

The drop off process was fast and easy and my receipt was emailed to me about 2 minutes after the the unit was parked.

JOHNSCOTT MEISENHELDER 
Rating:
4.0

Customer did not leave a comment.

LYNDA BRIGHT 
Rating:
1.0

The location is a hardware and gun shop in the middle of nowhere, probably maga domestic terrorists.

NORMAN BROOKENS 
Rating:
5.0

Customer did not leave a comment.

Bruce Taylor 
Rating:
5.0

Great uhaul dealer

Chris Hamlin 
Rating:
5.0

great service!

Chris Hamlin 
Rating:
4.0

The air conditioning kept freezing up.

Traci Beal 
Rating:
5.0

Customer did not leave a comment.

Ray Hall 
Rating:
5.0

The location we picked up at in Parksley, Va. The truck needed an oil change.

tyra wathen 
Rating:
5.0

Stay the same. They were knowledgable and friendly. Good golks@

Angel Resto 
Rating:
3.0

your main office was the problem not the pickup or drop off areas. Uhaul corporate need to get their crap together! will not use Uhaul again!

PAULHOLT FLORY 
Rating:
5.0

The experience can not be improved

scott stonestreet 
Rating:
5.0

Warren at Jaxons helped us out to move our pickup dates when our home buyers postponed the house closing. Great people over there.

marett keppel 
Rating:
5.0

Customer did not leave a comment.

Daniel Perez 
Rating:
5.0

In and on my way service, Great Attitude and Service. Thanks.

Harry Smith 
Rating:
4.0

Customer did not leave a comment.

Joseph Zager 
Rating:
5.0

Customer did not leave a comment.

Breton Doughty 
Rating:
3.0

Customer did not leave a comment.

Antonio Hall 
Rating:
5.0

Customer did not leave a comment.

Timothy McCutchen 
Rating:
5.0

Everything went great, like clock work. Excellent customer service.

Warren Phillips 
Rating:
5.0

Customer did not leave a comment.

Jerry Kellam 
Rating:
5.0

Customer did not leave a comment.

Henry Glowiak 
Rating:
5.0

Customer did not leave a comment.

WILFREDO GOMEZ 
Rating:
5.0

Excellent

Julia Kay 
Rating:
5.0

Everything was great. The people were great. The price was reasonable. Thanks

Jim Holloway 
Rating:
5.0

Customer did not leave a comment.

Phillip Hoey 
Rating:
5.0

Customer did not leave a comment.

Angela Faraguna 
Rating:
3.0

We didn’t get the folder that should’ve come with the receipt that had after hours drop off info .

David Shelton 
Rating:
5.0

Jaxon's is outstanding! Great service!

Jeff Vernimb 
Rating:
5.0

The site was great but the trailer hitch was broken and the trailer came off when I was traveling down the road. Luckily it only hit my truck once and I was able to get if back and replaced. The locking mechanism that secures the hitch to the ball was faulty and does not lock the mechanism in place.

Robert Toth 
Rating:
5.0

Customer did not leave a comment.

Kenny Jubilee 
Rating:
4.0

Customer did not leave a comment.

FRANCIS WELCH 
Rating:
5.0

Jaxons Hardware is a terrific store. Well prepared, easy check out and Harley (black lab) very welcoming!

Jeff Vernimb 
Rating:
4.0

Customer did not leave a comment.

Donielle Weil 
Rating:
5.0

The folks at Jackson's are great!

jacob yeager 
Rating:
5.0

Customer did not leave a comment.

terrence Lee 
Rating:
5.0

This is the best place to go for all your you haul needs either leaving or getting from I have gotten U hauls from this location before excellent people stick to their price as a court you in help you out if you need a little bit of extra time

amanda patel 
Rating:
4.0

Customer did not leave a comment.

Yvonne Nock 
Rating:
5.0

Excellent people. Very helpful and accommodating.

John Deal 
Rating:
5.0

Great job

Wayne Parks 
Rating:
5.0

Customer did not leave a comment.

Keith Johnson 
Rating:
5.0

Customer did not leave a comment.

Wayne Parks 
Rating:
5.0

Customer did not leave a comment.

Sonya Townsend 
Rating:
3.0

Have a drop box at location for weekend returns to drop off the keys to the rentals

Eugene West 
Rating:
5.0

Good local business.

jon tudor 
Rating:
4.0

Pick up was fine although I requested a pick up location closer to where I needed the transport trailer so that put me over an hour out of my way.

Jeffrey Walters 
Rating:
5.0

Friendly, helpful, remember the previous customer!

BOSKO MISTRELOVIC 
Rating:
5.0

Jaxson is a great place

Wayne Howell 
Rating:
5.0

Very turnkey. Great location!

Jeff Vernimb 
Rating:
5.0

Customer did not leave a comment.

Don Turner 
No reviews have been submitted for this location.

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