Comentarios del cliente para J&L Auto and 4 Wheel Drive

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de J&L Auto and 4 Wheel Drive

Grado total:

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Eugene C. en

Grado:

El cliente no dejó un comentario.

Tony D. en

Grado:

El cliente no dejó un comentario.

Ralph S. en

Grado:

Service was excellent but the center itself is very limited for anything other than a truck drop off spot.

Brandie A. en

Grado:

Dropped off after hours, did not have any experience inside or with staff.

Bart S. en

Grado:

El cliente no dejó un comentario.

Richard K. en

Grado:

Person who helped me drop off was great. Unhooked the trailer and moved it on his own.

Joseph F. en

Grado:

No furniture dolly was in the U-Haul and there was not all of the furniture cloths I paid for

Nikola T. en

Grado:

El cliente no dejó un comentario.

Barbara F. en

Grado:

El cliente no dejó un comentario.

Timothy R. en

Grado:

The guy here was also great. Maybe more things to block trailer wheels night be nice though, since the lot had a slope. Overall the online reservation system, and lack of timely notifications especially, is extremely lacking and feedback of how much a mess it can cause needs to be reviewed.

Jenna G. en

Grado:

El cliente no dejó un comentario.

Daniel C. en

Grado:

El cliente no dejó un comentario.

Jim S. en

Grado:

They were closed and this was not the location I chose for the drop off.

Jennifer B. en

Grado:

Rental truck not checked in in a timely manner, resulting in UHaul contacting me about a late return 5 days later. Rental checked in after I went to the store to insist that it be checked in.

Dena D. en

Grado:

Horrible customer service. Friday when I picked up the trailer, I told the guy I needed help unhitching the trailer when I returned , it would be after hours so when could I bring it in in the morning..... He told me someone would be at the shop at 10 and he would be there at 11. I was there at 10 and I stayed for three hours. No one showed up. I did call customer service ,which nobody answered the phone until I called roadside assistance. The woman helped me find a tow truck that would come and unhitch it for me but I would have to wait an hour. That was unacceptable. I had already been waiting at least an hour and a half. So I attempted to back up and finally drove across the grass to the U-Haul place that was a mile away. Rocky helped me by unhitching the trailer and processing my return. He was the only enjoyable part of this whole experience. When I called Monday to speak With the young man who I went to the trailer from, he called me a liar and said I he never told me he would be there at 11 to unhitch the trailer. Why would I sit there for three hours if no one was going to show up? I could’ve kept the trailer until Monday morning and had him Unhitch it for me. That does not make sense. I am looking for a complete refund for this wonderful experience. I also noticed I am being charged from Rocky for the rental and also from with the young man who I went to the trailer from, he called me a liar and said I he never told me he would be there at 11 to unhitch the trailer. Why would I sit there for three hours if no one was going to show up? I could’ve kept the trailer until Monday morning and had him on hatchet for me. That does not make sense. I am looking for a complete refund for this wonderful experience. I also noticed I am being charged from Rocky for the rental and also from the place I picked the trailer up Also wish I could explain tnis to a person instead of email but knowone picks up at customer service

Laura J. B. en

Grado:

Dropped off before 7PM but location was closed. Very small shop and not identified well as U-Haul canter.

Jordan P. en

Grado:

The uhaul phone system is completely unbearable. The first time I called I was on hold waiting for 5 minutes. The second time I called it was in excess of 10 minutes. The trailer was dirty on the inside and there was no "uhaul" technician at the pick up site. All in all, a very bad experience.