Customer Reviews for J&J Motorsports
(U-Haul Neighborhood Dealer)

194 comentarios

7918 State Hwy 12   Sherburne, NY 13460
(Rt 12 S Of Village)

(607) 674-2654

Horarios de la ubicación

  • Lunes - Viernes:
    9:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4:30 p. m.
  • Sábado - domingo:
    Cerrado

Servicios en esta ubicación:

Contáctanos

(607) 674-2654

7918 State Hwy 12
Sherburne, NY 13460
(Rt 12 S Of Village)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lunes - Viernes:
    9:30 a. m. - 11:30 a. m. / 12:30 p. m. - 4:30 p. m.
  • Sábado - domingo:
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmond C. 
Clasificación:
2.0

El cliente no dejó un comentario.

CLEMENT G. 
Clasificación:
5.0

the young man who got me set up cleared the windshield of ice and showed me how ro opperater the different display panels. He was very pleasant and respectful.

PEGGYLYNN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL L M. 
Clasificación:
5.0

wonderful stress-free experience

Lori B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph S. 
Clasificación:
3.0

Biggest compksint here was we had to drive 19 mikes south to pick this rental up when we ordered this thru the Hamilton NY location 2 weeks eatlier. Right up ubtil the day before we were on for Hamikton..got a noyice we had to drive to Sherburne, a location 15 miles Further away. Even Earlville NY would have been closer, and they both had 10 ft trucks matching our order. That made for a 38 Mile round trip instead of a 9 Mile round trip.

Michael S. 
Clasificación:
4.0

El cliente no dejó un comentario.

TERRYJ J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rachel B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathy R. 
Clasificación:
3.0

It was very difficult to get the key in the drop box. I had to force it in to fit. It was after hours so I couldn't give it to the staff.

ANYA MARIE B. 
Clasificación:
2.0

There was less fuel in truck than stated When I returned it I informed the attendant of discrepancies the decided to charge me for 6gal of fuel. So I have chosen alternative vendors and will never use Uhaul in the future as I cannot rely on being treated fairly and not taken advantage of. Look at the mileage, I replace 4 gals they charged me for 6 gals for about 35 mile round trip. Can you say rip-off

Gregory S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Regina A. 
Clasificación:
4.0

I didn't ask for a dolly or blankets yet they were still in my rented space. and removing them would have cost me.

Rebecca B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerri J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin M. 
Clasificación:
5.0

The truck had a shaking while driving, most likely broken belts in tires, other than that perfect

Mac M. 
Clasificación:
4.0

A satisfactory experience. I think given the rural area I live, Eaton, I had to choose a location that was out of the way to get the truck size I needed for my move to Syracuse, but that's not a huge deal, just less convenient and a bit more expensive since you pay per mile. More populated areas probably have a greater selection. I used I think a 15' truck. My dad was frustrated using the mobile able to pick up the truck, but he eventually figured it out. Dropping it off was no problem. There was a dolly and furniture pads inside, but we did not use them. A receipt was promptly sent to me so I could see all my charges laid out.

Tim S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave C. 
Clasificación:
5.0

El cliente no dejó un comentario.

suzanne O. 
Clasificación:
5.0

Very friendly and they did a through review of equipment returned .

suzanne O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merry B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
1.0

I picked up the truck and the hand truck, blankets and dolly were not in the truck. After waiting 45 minutes since the store opened at 9. I had to wait another 15 minutes before I just called into uhaul and j and I sports but no resolution on getting moving tools. I ended up leaving without the tools and expect to be refunded for the tools I rented that was not there. The worst part was the business was to open at 9am and we could see people inside but no one would come out or answer the telephone to resolve this issue. Outside of not having the tools to move easily, I did like the truck share process. David Smith 315-436-7122

David S. 
Clasificación:
2.0

When we showed up to pick up the truck at 9 am, we were told the Uhaul person was not in and had to return an hour later. So we were late getting started. We did get the truck stuck and had to call Uhaul, they got on it very quickly, so that was a plus.

Penny H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Emilio I. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELLY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
3.0

the location was okay except for the Red Solo Cup taped to the side of the truck. But the remote check-in was virtually impossible. After downloading and redownloading the app which didn't work, I called Uhaul directly once and they gave me a link that didn't work, I called again and they said they couldn't help me

Ross T. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Frank P. 
Clasificación:
5.0

Very helpful and courteous staff

Johanna C. 
Clasificación:
3.0

Representatives were efficient and helpful

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwayne S. 
Clasificación:
5.0

Could not imagine an easier or more pleasant experience

Kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

Create more parking spaces.

Werner G. 
Clasificación:
1.0

The uhaul representative did not come outside and do the walk around the truck with me, and the truck had a cracked windshield and I did not notice it. When I dropped off the truck at the west haven, CT location, Grant did the walk through to check the truck and he noticed the cracked windshield, I explained to him everything that happened at the pick up location and that the person did not do a walk through, and he reported everything to u-haul, and I was fine. Grant did an amazing customer service job. I will never recommend the sherburne, NY location.

Jaemy U. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara C. 
Clasificación:
5.0

Staff was very friendly and went above and beyond to help me find a place to get a hitch installed and held my rental for me until I could pick it up. She's a wonderful lady!!!

Stacey T. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAUREN M. 
Clasificación:
3.0

I reserved the truck 2 Weeks ahead and was called 2 days prior and told that they gave the truck to someone else and I would have to drive 25 min away to get a truck. At the 2nd location, Jeffreys, The owner would not wait an extra 15 min for me to get there. The self service app did not work. Cell service was poor at the location. First person I spoke to at U-Haul when I was having issues said if the app didn't work I just coukdn't Get the truck. Luckily the next rep did help me over the phone. A reservation should confirm that a truck will be available.

Kevin V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara K. 
Clasificación:
5.0

Nothing. Everything was great.

Patrica M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
5.0

El cliente no dejó un comentario.

darr S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Elizabeth J. 
Clasificación:
5.0

El cliente no dejó un comentario.

zachary H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charlene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
5.0

Perfect I give it a 5 star

GENE B. 
Clasificación:
1.0

It says 19 95 on the side of the truck for in town my charge was 80 dallied I think that is false advertisement didn't go 50 miles not very happy I've rented a lot of your trucks next time I think I will look else where

JEFFERY L. 
Clasificación:
5.0

The location was great, especially Marla. There was a problem with the U-Haul computer system that she had to work through. It was obvious that it was the system and not her! U-Haul action: Have back-ups that make system glitches transparent to your customers.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark R. 
Clasificación:
5.0

Wonderful experience! Marla was outstanding!

Colleen M. 
Clasificación:
3.0

The truck needed oil and cooling fluid at the first gas stop indicating that it was not checked before it was rented to us. The UHaul representative was very helpful on several occasions, particularly when I could not get the information from UHaul directly who did not respond to my inquiries.

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee P. 
Clasificación:
4.0

No issues; however I thought the $300 cost for one day for 300 miles was very expensive. I will look for a more economical option next time.

peter L. 
Clasificación:
5.0

Great place, very friendly.

Joseph A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter P. 
Clasificación:
1.0

Husband ended up getting extremely ill and we were not able to get the uhaul unloaded and we contacted uhaul and we were charged ridiculous rates!!

Heather G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristin W. 
Clasificación:
5.0

The staff was friendly and helpful. They gave me all the information I needed to rent the van including insurance.

SARA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

This pick up location was perfect. Marla was friendly, knowledgable, and went out of her way to make me, the customer, the most important person.

JB H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy Z. 
Clasificación:
4.0

Marla at this location was very helpful and attentive to my needs,

Jill L. 
Clasificación:
5.0

Very friendly, great people! So helpful! Thank you!!

kathleen O. 
Clasificación:
4.0

Staff was very helpful, but the computer software is tediously slow and complicated, at every U-Haul location I have ever used. No exception here. And this was after using the online check-in and ordering. The online ordering isn't very quick and easy either. Of you have to change something on your order, you are essentially forced to completely repeat the order. So, J&J did great, U-Haul software needs a lot of work.

Patrick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gordon P. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROSE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

david W. 
Clasificación:
5.0

Vary nice people to do business with

Eric G. 
Clasificación:
4.0

Keep that young lady at J + J Motorsports working, she was such a pleasure to work with and I seem to have done okay, the Uhaul van I rented, passed with flying colors, only wish I had more hours/help in my time off to get self moved!

Penny L. 
Clasificación:
5.0

friendly courteous staff

Mary B. 
Clasificación:
1.0

The person that I spoke to was very pleasant and professional. On the other hand when I made my first reservation with Uhaul the truck never showed up at location. I hired movers spent $320 and no truck that day. I had to wait the next day and had no movers was very disappointed in the way this customer to customer works . Out $320 and was told by management from uhaul that I would get a courtesy credit of $50.00 never did. Very disappointed in how this company does there operation. Bridget Snyder

Bridget S. 
Clasificación:
3.0

Dropped off on a Sunday. Nobody was there. Nice truck. Gracias

TIMOTHY JOHN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anna R. 
Clasificación:
5.0

All were great. Overall...excellent service and experience. I will always use this location because they are top-notch!

Jermaine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMENICO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S. 
No se han enviado comentarios para esta ubicación.

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