Comentarios del cliente para J&H Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de J&H Storage

Grado total:

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Monica T. en

Grado:

First drop off location would not take the truck so I had to call and wait while they found me a new location out in the boondocks. It was unclear where I should park the truck and since they were closed I couldn't ask. Customer service across the board was terrible.

ANN W. en

Grado:

El cliente no dejó un comentario.

Tess K. en

Grado:

It was inconvenient to have my pick up point change an hour before I was due to arrive.

TERRY R. en

Grado:

Very smooth operation. They got me going quickly.

Monica W. en

Grado:

This location and the lady who runs it are perfect for our needs.

DAVE G. en

Grado:

El cliente no dejó un comentario.

Inderjit S. en

Grado:

I like it ... service is very great

Erika H. en

Grado:

El cliente no dejó un comentario.

Matthew C. en

Grado:

Staff was friendly and quick!

Ramiro B. en

Grado:

I went out of my way to clean and fuel the truck during freezing temperatures to avoid any added charges to my credit card. They still overcharged my card $$58 for fuel when I fueled the vehicle correctly. Perhaps my eyes deceived me on the fuel gauge level but any misunderstanding could of been avoided if the lady would of just gone outside and checked the vehicle in with me present. She refused and just asked for the keys and asked me to leave. I am a neighbor of the drop off site and there are gas stations nearby. I will never use this location again. It was pure laziness on their part.

Moe N. en

Grado:

Great facility.

George W. en

Grado:

.

Jonathan R. en

Grado:

The location and service was great. The truck generally drove subpar, had alignment issues, and a bouncing idle. Could use more maintenance on vehicle.

Shar V. en

Grado:

not heated but well priced

NICK B. en

Grado:

Thanks

Marvin A. en

Grado:

I would like to rent again starting in May marv apol

Childrens House I. en

Grado:

El cliente no dejó un comentario.

Carol D. en

Grado:

The customer service number, I had booked previous weekend but had to change the date because my roommate was hospitalized so we moved it to the next weekend. Then to find out the customer service rep did not do it so I had to book a bigger truck then they over charged me in gas. I only went 40 miles, charged for 60, then charged for 5.5 gallons of gas, I put gas in plus I only went 40 miles. Totally frustrated with the whole thing. The location I picked it up was great, very lady, truck was clean and I returned it clean.

FRED F. en

Grado:

I meant to call before I left for Atlanta but got tied up helping my brother with his illness. Sorry. I was very satisfied with leaving my car on your property and would do it again if the need came.

KEVIN C. en

Grado:

Great People. Great Location.

Brian R. en

Grado:

Communication is weird with uhaul. No call just an email. Wrong dolly. Location was miles away even though there were others closer. The whole oh don't worry we'll call you the night before thing is weird. Everything went fine and personnel were helpful just felt like I was hanging until I actually saw the trailer I was to use. Of course it could just be me. The move was successful

Daniel A. en

Grado:

This was not my preferred pickup but customer service addressed my concerns on the phone and the in-person service at time of pickup was very good and friendly.

Matthew A. en

Grado:

Very friendly and professional.

Ron L. en

Grado:

El cliente no dejó un comentario.

john B. en

Grado:

Your after hours online return checkout is impossible to navigate and no one answers your customer service phone line

Bruce L. en

Grado:

El cliente no dejó un comentario.

Elizabeth R. en

Grado:

Outstanding customer service.

lisa S. en

Grado:

The last we worked with was pleasant and made the experience easy.