Customer Reviews for James Snow Storage East
(U-Haul Neighborhood Dealer)

2,282 comentarios

360 Newkirk Rd   Richmond Hill, ON L4C3A2
(Elgin Mills Rd E and Newkirk Rd Bingo World)

(289) 317-1042

Horario

  • Mon–Sat
    9 a. m. - 3:30 p. m.
  • Domingo
    9 a. m. - 1 p. m.
Horario especial
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/25/2022 - 12/26/2022: cerrado
  • 12/31/2022: 8:00 a. m. - 12:00 p. m.
  • 1/1/2023: cerrado
  • 2/21/2023: cerrado
  • 4/15/2023: cerrado
  • 5/23/2023: cerrado
  • 7/1/2023: cerrado
  • 9/5/2023: cerrado
  • 10/10/2023: cerrado

Show All Hours

Servicios en esta ubicación:

Contáctanos

(289) 317-1042

360 Newkirk Rd
Richmond Hill, ON L4C3A2
(Elgin Mills Rd E and Newkirk Rd Bingo World)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 3:30 p. m.
  • Domingo
    9 a. m. - 1 p. m.
Horario especial
  • 12/24/2022: 8:00 a. m. - 12:00 p. m.
  • 12/25/2022 - 12/26/2022: cerrado
  • 12/31/2022: 8:00 a. m. - 12:00 p. m.
  • 1/1/2023: cerrado
  • 2/21/2023: cerrado
  • 4/15/2023: cerrado
  • 5/23/2023: cerrado
  • 7/1/2023: cerrado
  • 9/5/2023: cerrado
  • 10/10/2023: cerrado

Show All Hours

  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The overall experience was perfect. I also appreciate you did not charge me extra for going over 20 miles over my limit.

Jimmy C. 
Clasificación:
3.0

I ran 80km with a van and fueled with 10L of gas however that dealer charged me CAD 21 because the fuel gauge wasn't exactly on 3/8 position.

Andre Luiz T. 
Clasificación:
5.0

I ordered 24 feet truck. The day of moving I received the e- mail from u-haul that they can not provide me with 24 ft truck but only 15 ft. They also decided to change the pick up and drop of location from 360 Newkirk which is 5 km from my house to Markham which is 45 km form my house. Ridiculous, is it it? I contacted gentlemen by name Varun at Newkirk location and explained him all above. Hi strive his best to accommodate and solve my problem created by u-haul central office.. And he did resolved it! FIVE STARS FOR HIM. I wish u- haul to have more employees as Varun. Thank you again my friend.

SERGEI B. 
Clasificación:
5.0

Great service and nice folks, even helped me hook up the trailer to my truck

Andrew T. 
Clasificación:
1.0

El cliente no dejó un comentario.

Chad P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
1.0

Please have someone call me. If u want to know.

Joseph S. 
Clasificación:
5.0

Best Staff and very respectful people

Arash D. 
Clasificación:
5.0

Excellent service. Can't ask for more!!!!

STUART S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie M. 
Clasificación:
5.0

Open earlier

antonio C. 
Clasificación:
5.0

The staff are all nice !

MASANOBU S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gennady V. 
Clasificación:
5.0

Good experience here

shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MASOOD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Qwaqar A. 
Clasificación:
4.0

Clean wash inter/exter after each rental

Lou M. 
Clasificación:
5.0

Great survive staff. Friendly and helpful

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIR A. 
Clasificación:
5.0

Good trucks. Good cost. Good service

Ali N. 
Clasificación:
5.0

Nothing This everething ok

Erno R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jinpyung K. 
Clasificación:
5.0

Great service

shawn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTEO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dmitri L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brett K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mansour H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Naser V. 
Clasificación:
5.0

Good guys working there and I had the truck and was on my way in 10 minutes. Nice large parking space to manoeuvre the 26-foot truck. Truck was easy to drive, just like a van. (But you need someone to direct you when backing up.)

Bernie O. 
Clasificación:
1.0

Am still waiting for someone to call me about this rental The truck was overheating i could drive more the 10 miles because of the over heating I had to rent other truck and off load my stuff on the day it was snowing

Navindra P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ali N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amin M. 
Clasificación:
5.0

Clean truck. Flawless pick up and drop off. Locations were staffed. It was a one-way rental so the reservation process took two extra phone calls.

Peter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike S. 
Clasificación:
2.0

The check in process was fine. The day of the rental it was raining and when the truck made it to it's destination water had gotten into the truck which was filled with custom cabinetry. I called the location and they told me I had to make a claim. I got through to U Haul main phone lineto be put on hold after I got to speak to a person and then disconnected after a half hour.

Francesco G. 
Clasificación:
5.0

I'll be back for sure!!!

Chris A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer R. 
Clasificación:
5.0

The Best!!!

Arash D. 
Clasificación:
5.0

Very convenient and very good.

Ivy H. 
Clasificación:
5.0

Nothing.

FRANKJ B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Min L. 
Clasificación:
1.0

The location was fine but the Customer Service from UHAUL in general is the worst. You changed my schedule and location at your convenience.

Zully Z. 
Clasificación:
3.0

The car was driving hard. Looks like I forgot to release the arm breaks. My charge was calculated wrongly and I noticed the clerk. He blamed the system, bud gave a refund.

Alexander K. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMIR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

euikwon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio B. 
Clasificación:
5.0

Keep up the great job!

Patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samsideen B. 
Clasificación:
5.0

Hi The helpers were very late. They waste my time about two hours. Their behaviours were unacceptable.

Mohammad G. 
Clasificación:
2.0

The conducted a fraud and charged me extra 300km mileage. Don't use this location.

Artin J. 
Clasificación:
5.0

Everything is good

sara B. 
Clasificación:
3.0

When i picked up the vehicle, the fuel was 1/4 tank and i was told to bring it up with 1/4 tank. it is practically very difficult to pump exactly to a 1/4 tank. i ended up pumping a bit more that i was suppose to. I would suggest to provide with full tank of gas so that i would be much easier to fill it up again when returning the vehicle.

Thayaparan T. 
Clasificación:
5.0

Staff here are very nice and helpful

Dane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANH-THONG N. 
Clasificación:
5.0

El cliente no dejó un comentario.

dimitra P. 
Clasificación:
5.0

Thank you James Snow Self Storage and UHaul for such an easy and accommodating experience because moving homes, loading and unloading, and the transportation with safety in-mind are difficult tasks. Thanks for making our lives easier!

Chun Pong C. 
Clasificación:
5.0

Service was excellent. Great staff very accommodating

GERARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Hyoun Jun J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kadar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nima M. 
Clasificación:
5.0

Seamless transaction. Team is extremely helpful and friendly. Would highly recommend:)

Cheryl I. 
Clasificación:
4.0

El cliente no dejó un comentario.

MINA I. 
Clasificación:
5.0

El cliente no dejó un comentario.

oren T. 
Clasificación:
2.0

The website is not user friendly, requirements to pickup truck was not specified. It was a surprise for me to know I needed 2 contacts # for verification, what if someone doesn't have this? Next option was to provide a passport, why would anyone have their passport with them on their way to pickup rental truck? We're not leaving the country. At the very least please let the customers know what they need before picking up the truck so they're not surprised. I ended up spending 25mins to go through all the menu options for picking up the truck. At times the menu options wouldn't even work and the website/ app wasn't even stable. Definitely wouldn't go through this pain in the future.

Sajjad N. 
Clasificación:
4.0

Found rubber mat located at back doors was curled up and cut open. Possible trip hazard.

Enzo E. 
Clasificación:
5.0

We had run into an emergency and had to extend our rental. Very accommodating. Amazing service.

Bryan T. 
Clasificación:
5.0

I love the hassle free, very simple process to renting one of your vehicles. The truck was clean and in excellent condition. I will definitely recommend U-haul.

Gary A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Diarmuid S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mila G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alina B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anna D. 
Clasificación:
5.0

Cena provided me with excellent customer service, he went beyond what he needed to provide

steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank F. 
Clasificación:
5.0

very good Staff !!

Arash D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mahsheed G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Moshe K. 
Clasificación:
4.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

There was an issue with my original reservation. Customer service was on top of it and in less than 30 minutes the problem was solved. Amazing customer service and problem solving. ¡Gracias!

Diego L. 
Clasificación:
5.0

Service was great very fast

christopher W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter P. 
Clasificación:
5.0

Great service drove less then l expected , put more gas then needed to upon return looked at my total receipt charge was adjusted properly , Highly recommend this rental location great service !

MINH H. 
Clasificación:
3.0

It wasn't the pick-up location i requested. Could have given me something to make up for the extra drive i had to make to pick it up.

Gino D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dante L. 
Clasificación:
5.0

Extend available hours. 3:30 pm is too early.

FRANKJ B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blair C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mansour H. 
Clasificación:
5.0

Best Staff in Canada!!!!

Arash D. 
Clasificación:
5.0

Everything was handled in a professional courteous manner

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanvir G. 
Clasificación:
5.0

El cliente no dejó un comentario.

yutai J. 
Clasificación:
2.0

you had a staff member that should be trained better to work with the public, when i ask to show me the truck the response was ( no its out there we looked at it in the morning) when i asked to help me with the dolly i renter for you his reply was( you see the name of the company UHAUL not me) when I tried to explain to him that this is not the way you response to customers he just kept this smug look on his face....not sure if this is the type of people you want representing your brand...

Lee C. 
Clasificación:
5.0

The James Snow staff were efficient, cordial and very customer oriented. I will definitely use them in the future.

Gerald M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eitan R. 
Clasificación:
4.0

El cliente no dejó un comentario.

steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven K. 
Clasificación:
4.0

Sensor needs to fix

YONG Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna C. 
Clasificación:
5.0

Best Staff!!!!

Arash D. 
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